We aim to make our website as accessible as possible. However if you use a screen reader and require debt advice you may find it easier to phone us instead. Our phone number is 0 8 0 0 1 3 8 1 1 1 1. Freephone (including all mobiles).
StepChange Debt Charity logo

Free advice on problem debt
based on what's best for you

0800 138 1111 Freephone (including all mobiles)


Over 900 organisations work with us and recommend us to people in need. In fact, over half of the people who contact us are referred from another organisation.

Over the last 20+ years our relationships have continued to grow significantly and we now work with all the major banks plus small lenders, retailers, healthcare professionals, local authorities, housing associations, large employers, charities and utility companies.

We believe that no one should have to deal with money worries on their own. Our free, clear, impartial advice helps people to get their finances under control, sleep easier, and plan a future free from debt problems.



Photo of woman looking happy

Shop Direct logo

advice direct scotland logo



Axa logo

gentoo logo

iet connect


John Lewis Partnerships


Financial Ombudsman Service in Partnership with StepChange Debt Charity

“Debt’s a double edged sword. You spend because you’re depressed. You’re depressed because you spend”

Barclays logo

Santander logo

Affinity sutton logo

Citizens Advice Direct


capital one



northumbrian water

link financial

Debt Awareness Week 2016

Order a free toolkit to run your own Debt Awareness Week this January.

Each toolkit contains:

  • Leaflets
  • Posters
  • Website content and graphics
  • Email content, logos and links

Order your toolkit now

7 Days, 7 Ways

We need your support to help people take control of their finances this year.

Find out more

Contact our team

0113 235 5997 9am to 5pm Monday to Friday.

Please note: these contacts are for partner enquiries only.


Partnerships statistics

inbound calls for advice from StepChange Debt Charity

People helped by StepChange Debt Charity increased year by year

Client referred every minute by StepChange Debt Charity partners

Helping you become debt free...

“I wish to thank your staff for all the great help they gave me when I was in so much debt.
They were a pillar of support to me.” (Leslie, Essex)

Foundation for Credit Counselling Wade House, Merrion Centre, Leeds, LS2 8NG trading as StepChange Debt Charity and StepChange Debt Charity Scotland. A registered charity no.1016630 and SC046263. It is a limited company registered in England and Wales (company no:2757055). Authorised and regulated by the Financial Conduct Authority.

*This is the average rating of our service on Feefo by DMP and DRO clients three months into their solution.

© StepChange Debt Charity 2016