We aim to make our website as accessible as possible. However if you use a screen reader and require debt advice you may find it easier to phone us instead. Our phone number is 0 8 0 0 1 3 8 1 1 1 1. Freephone (including all mobiles).
StepChange Debt Charity logo

Free advice on problem debt
based on what's best for you

0800 138 1111 Freephone (including all mobiles)

"StepChange regularly brief our staff on their work which helps us to provide a better level of service"

"We sometimes receive complaints from consumers who are in financial difficulties. We can sort out a problem a consumer has with an individual financial business, but sometimes a consumer’s debt problems will be significant and include other difficulties."

"We believe it’s important our staff know about organisations that can help people to deal with their debt problems. StepChange regularly provide briefings to our staff on their work. This helps us to provide a better level of service to consumers who come to us who may also benefit from additional help from someone like StepChange."



Financial Ombudsman logo

Helping you become debt free...

“I wish to thank your staff for all the great help they gave me when I was in so much debt.
They were a pillar of support to me.” (Leslie, Essex)

Foundation for Credit Counselling Wade House, Merrion Centre, Leeds, LS2 8NG trading as StepChange Debt Charity and StepChange Debt Charity Scotland. A registered charity no.1016630 and SC046263. It is a limited company registered in England and Wales (company no:2757055). Authorised and regulated by the Financial Conduct Authority.

*This is the average rating of our service on Feefo by DMP and DRO clients three months into their solution.

© StepChange Debt Charity 2016