We aim to make our website as accessible as possible. However if you use a screen reader and require debt advice you may find it easier to phone us instead. Our phone number is 0 8 0 0 1 3 8 1 1 1 1. Freephone (including all mobiles).
mum at the table with bills

Worried about money?

We can help. Use our free online debt advice tool.

Get help now

i England, Wales and Northern Ireland only

How an IVA affects me

Individual voluntary arrangement mortgage advice

You are unlikely to get a new mortgage on an individual voluntary arrangement (IVA).

Your mortgage is not usually included in your IVA.

  • You need to keep making normal payments
  • Contact your IVA supervisor if your payments change
  • For example, because of an interest rate change
  • They can adjust your IVA payments

IVAs are arranged by StepChange Voluntary Arrangements, part of StepChange Debt Charity. In Scotland, a protected trust deed is a similar solution. This has different benefits, risks and fees.

You cannot take out more than £500 of credit while in an IVA, unless you get written approval from your Supervisor.

It may be hard to a find a lender who is willing to give you a new mortgage during your IVA.

Discuss any mortgage decisions with your insolvency practitioner.

An IVA can impact your personal, professional and financial life. There are many risks to consider with an IVA.

Read our guide to your IVA and credit rating.

Our mortgage debt advice team may be able to help you

We will look at your budget and explain which debt solutions could be right for you.

StepChange Financial Solutions team give advice on mortgage and equity release. Find out if these are options for you.

StepChange Financial Solutions is part of StepChange Debt Charity. The UK’s only free charity-owned mortgage and equity release advice service.

Our service is always free and unbiased. Call us on 0808 1686 719. Monday to Friday, 9am to 5pm.

Find out more about our mortgage and equity release service

Is an IVA right for you?

There are no up-front fees, and we do not charge you for debt advice.

Fees are detailed in your IVA proposal, which an IP will assist in drafting. Any fees have to be approved by creditors. Your IP will explain what fees you need to pay for your IVA.

Clare Lindley and James O'Carroll of StepChange Voluntary Arrangements are licensed to act as insolvency practitioners in the UK by the Insolvency Practitioners Association.

mum at the table with bills

Thinking about going ahead with an IVA?

We're here to help. Free, online debt advice available now.

Get debt help

Will I need to remortgage on an IVA?


You may need to remortgage if you have equity in your property.

  • This happens six months before the end of your IVA
  • The money is used to pay a lump sum to the IVA
  • This is in the terms of your IVA

Getting a new mortgage is more restricted.

What if I can't remortgage?

You may need to make extra payments into your IVA if you cannot remortgage:

  • This can increase the IVA term by 12 months
  • You can also get a third party to provide money for this

Use our online debt advice tool to find out more about IVAs.

StepChange Voluntary Arrangements is a registered trading name of Consumer Credit Counselling Service Voluntary Arrangements Limited, a wholly owned subsidiary of StepChange Debt Charity.