We aim to make our website as accessible as possible. However if you use a screen reader and require debt advice you may find it easier to phone us instead. Our phone number is 0 8 0 0 1 3 8 1 1 1 1. Freephone (including all mobiles).

Housing debts

Worry about the cost of housing is more and more common. It is stressful not knowing if you can stay in your home.

This section has practical advice and support on topics like:

  • House repossession
  • Rent arrears
  • Falling behind on your mortgage

Staying in your home is the priority. Talk to us if you are struggling.

We can:

  • Help you put together a budget
  • Help you talk to your lender or landlord
  • Advise you on avoiding eviction

Use our online debt advice tool or contact us to speak to an advisor.

household bills iconWorried about money and your mortgage?

Maybe it is a strain to keep on top of monthly spending. Or you don't know what to do when your fixed rate mortgage ends.

Together, we can look at your situation and unlock your options.

Read our homeowner guides.

Is your home at risk?

Free legal support is available.

The government's Housing Loss Prevention Advice Service can advise you on:

  • Illegal eviction
  • Rent arrears
  • Mortgage arrears
  • Issues with welfare benefits payments
  • Debt concerns
  • Disrepair and other problems with housing conditions

Find out more here.