We aim to make our website as accessible as possible. However if you use a screen reader and require debt advice you may find it easier to phone us instead. Our phone number is 0 8 0 0 1 3 8 1 1 1 1. Freephone (including all mobiles).

Mortgage advice and equity release is available throughout the UK.

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StepChange Financial Solutions

The UK’s only charity-operated equity release and mortgage advice service.

Call us now for free

0808 2716 211

Monday to Friday 9am to 5pm

If you're considering releasing the equity in your home to top-up your retirement income or manage your debt, our award-winning subsidiary StepChange Financial Solutions offers free, impartial advice you can trust.

As well as equity release, our expert team also offers mortgage advice, whether you're a first time buyer or looking to remortgage for a better deal. We’ll take the time to understand your whole situation and guide you through the entire process, so you can feel confident you’ve made the right decision in choosing us. 

Why choose us?

  •  Free: We don't charge you for our advice. There aren't any hidden fees

  •  Unbiased: Our advisors don't work to sales targets, bonuses or commissions


  • Specialist: We offer advice to all, from managing debts to those looking to retire


  • Trustworthy: Last year 98% of our clients said they would recommend us to family or friends
The equity release awards logo

Mortgage Solutions Awards

We're proud to be finalists in The Equity Release Awards 2018.

Need equity release or mortgage advice?

Book a no-obligation consultation using our online contact form.

Our priority is giving you the right advice

Since we launched in 2010 our aim has been to create a safe environment for clients to explore their equity release and mortgage options. That's why our fully qualified advisors are salaried, with no sales targets, bonuses or commissions, so you can be assured our only goal is finding the best option for you.

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What our clients say

"Everything was clearly communicated and made to feel very straightforward."

Susan, Herfordshire

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What our clients say

"Their knowledge and willingness to be helpful was unbelievable. They dealt with our problem every step of the way."

Neil, Flintshire

Free equity release and mortgage advice

If you're looking to release equity from your home or need mortgage advice, book a no-obligation consultation using our online contact form.

StepChange Financial Solutions is a registered trading name of Consumer Credit Counselling Service (Equity Release) Ltd. Authorised and regulated by the Financial Conduct Authority.