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Media Centre

Sharing our latest press releases, media coverage, and insights.

 

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Working towards a society free from problem debt

As the UK’s leading debt charity, our 30 years of experience give us rich insight and expertise that we willingly share to analyse debt and the harm it causes, and work on solutions to address it.

Our press office can help journalists with information and comment, arrange briefings or interviews with our experts, and help facilitate case study requests with introductions to some of our clients who are willing to share their experience in the media.

Contact our Media Team (For journalists only):

  • 0207 391 4598 (Office hours)
  •  07985 404153 (Out of hours)

Latest Press Release

One in six people find credit card repayments a large burden, as StepChange calls for stronger consumer protections

New polling from StepChange Debt Charity reveals that almost one in six (15%) UK adults, equivalent to more than 8 million people, find keeping up with their credit card repayments a very or fairly large burden each month, highlighting the growing challenge of credit card debt across the UK. Read the press release

More press releases

Recent blogs

Problem debt in Scotland: A manifesto for the 2026 Holyrood elections

Malcolm McConnell, Public Affairs Officer StepChange Scotland, writes: When Scotland last voted in a Holyrood election, the country was still in the grip of the pandemic. Mass testing and vaccinations were in full swing, and masks and social distancing were a common sight at polling stations. Few would have imagined then that the years to follow would be just as turbulent. But since 2021, households have been hit by a sustained cost of living crisis, soaring inflation and record energy prices, all unfolding against a backdrop of global instability and conflict.

Go to the Medium blog

Recent media coverage

  • Vikki Brownridge was quoted in BBC Online as part of a write up on 60 years of the Barclaycard.
  • Our council tax story, reacting to the latest total debt figures from MHCLG, was covered by Sky News
  • Peter Tutton, spoke to BBC Radio 4's You and Yours, about regulation of BNPL. Also, our case study Kathleen spoke to her use of BNPL, managing repayments and the ease of use. Listen here
  • Vikki’s latest Yorkshire Post column coincided with our joint event alongside Stop Loan Sharks. In a joint piece with service manager Cath Wohlers at ILMT, they discussed StepChange clients' experience of loan sharks.
  • Vikki featured in the Financial Times about our clients' experience with BNPL debt, our client ande case study Chloe spoke to the Daily Mail / This is Money (also print) about her experiences, with Vikki feeding in our views on the credit product.
  • Our tips for managing debt and BNPL were also written up in the Independent and syndicated.
  • Chloe also spoke to BBC Radio 4's Money Box about her experience using BNPL and the support she received from StepChange for her debt and finances.
  • Vikki's latest column in the Big Issue focused on summer holidays and managing debt.
  • Sharon Bell spoke live to BBC Radio Scotland to give a general overview of the consumer debt space in Scotland, providing tips for listeners, and outlining where to go for support (listen here from 1:30).
  • BBC Radio Leeds covered ILMT's press release on our joint working on loan sharks.
  • Adam Butler spoke to the Sun and the Scottish Sun regarding Zilch's new pre-payday loan product, and speaking to the merits of salary advance.
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Research and reports

Our expert insights and industry leading specialists break down the biggest consumer credit issues today.

Read our debt research

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Key policy campaigns

We use our research and insights to raise awareness and campaign for sustainable change.

Look at our latest campaigns

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Our work in Parliaments

Working with ministers in Westminster and Hollyrood on policy briefings, events and constituency debt trends.

Read how we work with ministers

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Client Stories

Our clients help us campaign for change and encourage other people who are struggling with debt to get help. Ask how our media client volunteers can help you.

Hear from Alannah

"I live with a range of different long-term health conditions, which means that for a while I was reliant on ESA and PIP for my income. Things were tight and I was being underpaid due to an error, and therefore I had to appeal this to be able to get my full entitlement."

Read Alannah's story

Alannah, a pregnant women holds belly and looks into distance.
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2:58
 

These stories show that debt can happen to anyone, and the reasons for it are varied.

See more client stories here

Our wide range of debt information articles

We have more than 250 articles on the different types of debt, creditor action, budgeting, and ways to help you understand debt, including:

Debt happens. We deal with it.

We have helped millions of people since 1993.

Find out how.

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"StepChange = stress relief"

"StepChange helped me a lot...every month I used to stress because I knew I would have nothing left over to my name. Now I only give the amount I can really afford to my creditors. BIG THANKS TO STEPCHANGE."

Mohammed, Feefo Review