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Media Centre

Sharing our latest press releases, media coverage, and insights.

 

Not what you were looking for? Contact client support here.

As the UK’s leading debt charity, our 30 years of experience give us rich insight and expertise that we willingly share to analyse debt and the harm it causes, and work on solutions to address it.

Our press office can help journalists with information and comment, arrange briefings or interviews with our experts, and help facilitate case study requests with introductions to some of our clients who are willing to share their experience in the media.

Contact our Media Team (For journalists only):

  • 0207 391 4598 (Office hours)
  •  07985 404153 (Out of hours)

Latest Press Release

Housing pressures, debt and pandemic scars holding back under-35s from financial independence

New research by the Personal Finance Research Centre, University of Bristol in partnership with StepChange Debt Charity and funded by NatWest Group, reveals acute housing pressures, debt and lasting pandemic impacts, affecting under 35s. Read the press release.

More press releases

Recent blogs

A positive step towards a fairer, better-regulated enforcement sector

Peter Tutton, Director of Policy, Research and Public Affairs: The enforcement industry handles close to 8 million cases a year. In total, it recovers around £1 billion of debt, largely owed to public bodies. One in ten StepChange clients report facing enforcement action by bailiffs, which rises to three in ten for those in council tax arrears. These interactions touch on the lives of many financially vulnerable people every single day. As such, we have long made the case for the enforcement sector to be placed under a statutory regulator, to ensure this form of debt recovery is approached fairly and does not push people into deeper hardship.

Go to the Medium blog

Recent media coverage

  • Vikki Brownridge, CEO, featured on BBC Radio 4's Money Box, regarding changes to bailiff regulation alongside write ups in the Mirror and the Yorkshire Post
  • Peter Tutton, Director of Policy, Research, and Public Affairs, spoke live to BBC Radio 4's Money Box Live about loaning money from family and friends.
  • StepChange featured at length in a Mirror article on post-summer debt, as the piece cited findings from our Stats Yearbook 2025 and also our response to total council tax debt from June 2026, quoting Vikki.
  • We responded to an FCA story on paid for debt advice providers, signposting people to free debt advice and to avoid untrustworthy sources, and Vikki’s comments were included in a syndicated article appearing in the Independent and LBC, alongside over 20 other outlets.
  • StepChange research, commissioned in July, into how many UK adults are struggling to repay credit card debt featured in City AM.
  • To coincide with an event at Labour Party conference, Vikki wrote an opinion piece for the New Statesman on the impact of stigma on people seeking help.
  • Our response to the latest Ofgem debt and arrears stats, citing client data around energy arrears, featured in the Express and the Independent.
  • The Guardian wrote up HMRC's latest savings figures for the year, which showed the low level of take up for the Help to Save Scheme. Our quote featured in the report online and in print.
  • Vanessa Northam, Partnerships Director, gave consumer advice to BBC Online regarding help with energy bills.
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Research and reports

Our expert insights and industry leading specialists break down the biggest consumer credit issues today.

Read our debt research

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Key policy campaigns

We use our research and insights to raise awareness and campaign for sustainable change.

Look at our latest campaigns

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Our work in Parliaments

Working with ministers in Westminster and Hollyrood on policy briefings, events and constituency debt trends.

Read how we work with ministers

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Client Stories

Our clients help us campaign for change and encourage other people who are struggling with debt to get help. Ask how our media client volunteers can help you.

Hear from Alannah

"I live with a range of different long-term health conditions, which means that for a while I was reliant on ESA and PIP for my income. Things were tight and I was being underpaid due to an error, and therefore I had to appeal this to be able to get my full entitlement."

Read Alannah's story

Alannah, a pregnant women holds belly and looks into distance.
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These stories show that debt can happen to anyone, and the reasons for it are varied.

See more client stories here

Our wide range of debt information articles

We have more than 250 articles on the different types of debt, creditor action, budgeting, and ways to help you understand debt, including:

Debt happens. We deal with it.

We have helped millions of people since 1993.

Find out how.

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"StepChange = stress relief"

"StepChange helped me a lot...every month I used to stress because I knew I would have nothing left over to my name. Now I only give the amount I can really afford to my creditors. BIG THANKS TO STEPCHANGE."

Mohammed, Feefo Review