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Media Centre

Sharing our latest press releases, media coverage, and insights.

 

Not what you were looking for? Contact client support here.

Working towards a society free from problem debt

As the UK’s leading debt charity, our 30 years of experience give us rich insight and expertise that we willingly share to analyse debt and the harm it causes, and work on solutions to address it.

Our press office can help journalists with information and comment, arrange briefings or interviews with our experts, and help facilitate case study requests with introductions to some of our clients who are willing to share their experience in the media.

Contact our Media Team (For journalists only):

  • 02073 914598 (Office hours)
  •  07985 404153 (Out of hours)

Latest Press Release

Buy Now, Pay Later regulation marks a step forward for consumer protections, says StepChange

Following years of campaigning from StepChange Debt Charity and other charities and civil society organisations, the FCA has confirmed Buy Now, Pay Later (BNPL) products will come under proper regulation by July 2026, bringing BNPL into line with the rest of the consumer credit sector. Read the press release

More press releases

Recent blogs

At last! Proper bailiff regulation comes within touching distance

Sue Anderson, Communications Consultant, writes: It’s been an awfully long time coming, but one of StepChange’s key campaigning points at last looks set to become reality. Effective, universal regulation of bailiff firms finally seems likely to happen, as the Government has just announced proposals to replace the current voluntary system of self-regulation with a statutory regulator.

Go to the Medium blog

Recent media coverage

  • Simon Trevethick was interviewed live on LBC Radio about Buy Now, Pay Later regulation. His interview then followed on news bulletins across LBC over that weekend. What's more, our response continued to feature across the BBC network, namely across BBC news channels
  • Vikki Brownridge's response to Buy Now, Pay Later regulation was cited on BBC Breakfast, BBC Radio 5 Live and featured in local and regional news
  • We were featured as a source of advice in several articles across the Sun and the Scottish Sun
  • Our recent data on the hidden crisis for parents with little to no savings when compared with UK adults was featured by Birmingham Live
  • We provided consumer tips for readers, and they were picked up by the Independent and subsequently featured widely in other outlets, like the Daily Record
  • Vikki Brownridge's latest column in the Yorkshire Post focused on advice for parents worried about their finances and falling into debt over the school summer holidays, including tips on how to have fun and keep the kids entertained on a budget.
  • In a piece in the Big Issue covering poverty and debt, our calls around council tax debt collection featured
  • Simon Trevethick featured in the Sun, quoted speaking to mortgage arrears and what to do if you are struggling
  • Richard Lane was also quoted in a BBC News article on council tax support adequacy
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Research and reports

Our expert insights and industry leading specialists break down the biggest consumer credit issues today.

Read our debt research

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Key policy campaigns

We use our research and insights to raise awareness and campaign for sustainable change.

Look at our latest campaigns

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Our work in Parliaments

Working with ministers in Westminster and Hollyrood on policy briefings, events and constituency debt trends.

Read how we work with ministers

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Client Stories

Our clients help us campaign for change and encourage other people who are struggling with debt to get help. Ask how our media client volunteers can help you.

Hear from Alannah

"I live with a range of different long-term health conditions, which means that for a while I was reliant on ESA and PIP for my income. Things were tight and I was being underpaid due to an error, and therefore I had to appeal this to be able to get my full entitlement."

Read Alannah's story

 

These stories show that debt can happen to anyone, and the reasons for it are varied.

See more client stories here

Our wide range of debt information articles

We have more than 250 articles on the different types of debt, creditor action, budgeting, and ways to help you understand debt, including:

Debt happens. We deal with it.

We have helped millions of people since 1993.

Find out how.

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"StepChange = stress relief"

"StepChange helped me a lot...every month I used to stress because I knew I would have nothing left over to my name. Now I only give the amount I can really afford to my creditors. BIG THANKS TO STEPCHANGE."

Mohammed, Feefo Review