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Media Centre

Sharing our latest press releases, media coverage, and insights.

 

Not what you were looking for? Contact client support here.

Working towards a society free from problem debt

As the UK’s leading debt charity, our 30 years of experience give us rich insight and expertise that we willingly share to analyse debt and the harm it causes, and work on solutions to address it.

Our press office can help journalists with information and comment, arrange briefings or interviews with our experts, and help facilitate case study requests with introductions to some of our clients who are willing to share their experience in the media.

Contact our Media Team (For journalists only):

  • 0207 391 4598 (Office hours)
  •  07985 404153 (Out of hours)

Latest Press Release

Credit score barrier to seeking help with debt

New research from the Centre for Responsible Credit shows how concerns around credit scores can prevent people in financial difficulty from seeking help and should be viewed as one aspect of financial health, not the entirety. Read the press release

More press releases

Recent blogs

The Chancellor must use the Budget to turn the tide on child poverty and the cost of living

Adam Butler, Public Policy Manager, writes: The Chancellor will have difficult fiscal choices to make in the upcoming Budget. Yet there are key priorities that must be on Rachel Reeves’ agenda on 26 November. Households with children experience disproportionate levels of financial pressure but have lost the most through tax and benefit changes since 2010 — an estimated £2,200 per year on average.

Go to the Medium blog

Recent media coverage

  • We featured in a Panorama episode on consumer credit. Our stats on credit cards were used to illustrate the scale of usage
  • We worked closed with the Yorkshire Post on a feature length special report (£) on bailiff regulation and enforcement action
  • Genevieve Richardson, Senior Public Policy Advocate, spoke with Iona Bain on a BBC Morning Live programme about coerced debt and economic abuse. Genevieve provided an expert voice, explaining what coerced debt is and what to do if viewers feel they are a victim of it. Watch here from 13:30
  • Our research found that 21 million people expect their financial situation to worsen over the next twelve months. Our client, Dave, spoke to BBC News about how he manages his debt and urged readers in his position to reach out for help
  • Our Scotland public affairs officer, Malcolm McConnell, spoke live to BBC Radio Scotland about new year financial pressures. Listen back from 12:50
  • Vikki Brownridge was quoted in the Mirror and other outlets on the financial pressure that the January period can place on people
  • Our neurodiversity and finances research, conducted jointly with Equifax, featured in the Times and the Sunday Times (print)
  • Our client, Mike, featured in an Observer piece about bailiffs and council tax reform
  • As part of the Government's decision to introduce financial literacy to primary schools, Vikki spoke to the Sunday Times (paywall) about introducing young people to the concepts and terms around credit
  • Our response to Ofgem's update on their debt relief scheme, revealing £500m would be available to almost 200,000 people struggling with energy debt, was featured in the Telegraph, The Sun, and more
  • Vikki's latest article in the Yorkshire Post focused on how StepChange Connected brought together creditors, funders, partners, banks and others to address challenges around financial difficulty (also in print)
  • Our research alongside Ofgem and Bristol University, looking at energy referral pathways to debt advice and how clients feel about their energy provider, featured in Credit Connect
  • Vikki was quoted in The Mirror, PlymouthLive and LancsLive as part of our joint story with Ovo on our partnership
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Research and reports

Our expert insights and industry leading specialists break down the biggest consumer credit issues today.

Read our debt research

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Key policy campaigns

We use our research and insights to raise awareness and campaign for sustainable change.

Look at our latest campaigns

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Our work in Parliaments

Working with ministers in Westminster and Hollyrood on policy briefings, events and constituency debt trends.

Read how we work with ministers

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Client Stories

Our clients help us campaign for change and encourage other people who are struggling with debt to get help. Ask how our media client volunteers can help you.

Hear from Alannah

"I live with a range of different long-term health conditions, which means that for a while I was reliant on ESA and PIP for my income. Things were tight and I was being underpaid due to an error, and therefore I had to appeal this to be able to get my full entitlement."

Read Alannah's story

Alannah, a pregnant women holds belly and looks into distance.
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These stories show that debt can happen to anyone, and the reasons for it are varied.

See more client stories here

Our wide range of debt information articles

We have more than 250 articles on the different types of debt, creditor action, budgeting, and ways to help you understand debt, including:

Debt happens. We deal with it.

We have helped millions of people since 1993.

Find out how.

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"StepChange = stress relief"

"StepChange helped me a lot...every month I used to stress because I knew I would have nothing left over to my name. Now I only give the amount I can really afford to my creditors. BIG THANKS TO STEPCHANGE."

Mohammed, Feefo Review