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Media Centre

Sharing our latest press releases, media coverage, and insights.

 

Not what you were looking for? Contact client support here.

Working towards a society free from problem debt

As the UK’s leading debt charity, our 30 years of experience give us rich insight and expertise that we willingly share to analyse debt and the harm it causes, and work on solutions to address it.

Our press office can help journalists with information and comment, arrange briefings or interviews with our experts, and help facilitate case study requests with introductions to some of our clients who are willing to share their experience in the media.

Contact our Media Team (For journalists only):

  • 0207 391 4598 (Office hours)
  •  07985 404153 (Out of hours)

Latest Press Release

StepChange Debt Charity urges action on social tariffs to address staggering rise in energy and water arrears

New research from the National Audit Office reveals that millions are missing out on vital support with energy and water bills. This comes as over £7 billion worth of debt is owed to energy and water companies. Read the press release

More press releases

Recent blogs

Problem debt in Scotland: A manifesto for the 2026 Holyrood elections

Malcolm McConnell, Public Affairs Officer StepChange Scotland, writes: When Scotland last voted in a Holyrood election, the country was still in the grip of the pandemic. Mass testing and vaccinations were in full swing, and masks and social distancing were a common sight at polling stations. Few would have imagined then that the years to follow would be just as turbulent. But since 2021, households have been hit by a sustained cost of living crisis, soaring inflation and record energy prices, all unfolding against a backdrop of global instability and conflict.

Go to the Medium blog

Recent media coverage

  • Vikki Brownridge appeared as a guest on The Rest Is Money (one of the largest consumer money / finance podcasts in the UK), speaking to Steph McGovern on client volumes, our campaigning priorities, and much more
  • Our joint release with Barclays on their decision to invest £4m into our digital transformation featured in the Independent, LBC Online, Yahoo Finance as well as in a range of regional and local print outlets
  • Simon Trevethick was quoted in an i news piece on the use of Buy Now, Pay Later, how we are seeing BNPL usage changing and the associated risks
  • Vikki’s latest column in the Big Issue focused on the changes to renters' rights as the new Renters' Rights Act changes
  • Our stats around persistent credit card debt featured in a Mirror story looking at debt and overdraft usage
  • Working with HM Treasury and featuring in their release, Peter Tutton was quoted in the Independent and LBC regarding changes to the Consumer Credit Act
  • ITV Tonight's latest show centred on rising bills and managing finances. Vikki gave an interview speaking to the additional demands on our service, and Greg Jenkinson, Debt Advisor, spoke to the range of people who came to us for support, as well as the impact of people delaying reaching out for help
  • Our reaction to the price cap change featured in The Telegraph Business Live blog and in their print write up
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Research and reports

Our expert insights and industry leading specialists break down the biggest consumer credit issues today.

Read our debt research

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Key policy campaigns

We use our research and insights to raise awareness and campaign for sustainable change.

Look at our latest campaigns

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Our work in Parliaments

Working with ministers in Westminster and Hollyrood on policy briefings, events and constituency debt trends.

Read how we work with ministers

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Client Stories

Our clients help us campaign for change and encourage other people who are struggling with debt to get help. Ask how our media client volunteers can help you.

Hear from Alannah

"I live with a range of different long-term health conditions, which means that for a while I was reliant on ESA and PIP for my income. Things were tight and I was being underpaid due to an error, and therefore I had to appeal this to be able to get my full entitlement."

Read Alannah's story

Alannah, a pregnant women holds belly and looks into distance.
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These stories show that debt can happen to anyone, and the reasons for it are varied.

See more client stories here

Our wide range of debt information articles

We have more than 250 articles on the different types of debt, creditor action, budgeting, and ways to help you understand debt, including:

Debt happens. We deal with it.

We have helped millions of people since 1993.

Find out how.

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"StepChange = stress relief"

"StepChange helped me a lot...every month I used to stress because I knew I would have nothing left over to my name. Now I only give the amount I can really afford to my creditors. BIG THANKS TO STEPCHANGE."

Mohammed, Feefo Review