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Our responses to the questions from MAS's draft 2016/17 Business Plan are based on evidence, research, analysis and insights gained across 23 years of providing free debt advice.
We welcome the opportunity to respond to the Consultation on the Money Advice Service’s 2016/17 Business Plan and we are broadly supportive of much of its content relating to our areas of expertise - although we would welcome a stronger sense of the priority of each piece of work.
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“I wish to thank your staff for all the great help they gave me when I was in so much debt.They were a pillar of support to me.” (Leslie, Essex)
Foundation for Credit Counselling Wade House, Merrion Centre, Leeds, LS2 8NG trading as StepChange Debt Charity and StepChange Debt Charity Scotland. A registered charity no.1016630 and SC046263. It is a limited company registered in England and Wales (company no:2757055). Authorised and regulated by the Financial Conduct Authority.
*This is the average rating of our service based on the StepChange reviews on Feefo by DMP and DRO clients three months into their solution.
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