3.Demand for debt advice soars in the north east
Although London continues to be the region with the most clients (over 50,000 Londoners contacted us in the first half of 2016) the North East now has the most clients per local population. In half a year alone, 68 in 10,000 of the local population contacted the charity for help, compared to 62 per 10,000 local population in London.
4. Financial difficulties hit renters the hardest
So far in 2016, 77% of our clients live in rented accommodation, compared to a little over 50% five years ago.
5. One in four clients are still behind on essential household bills
The proportion of clients we see with arrears on essential household bills such as council tax, rent and utilities continues to sit at around 40%. This compares to around a quarter in 2011.
For clients with these arrears, the average council tax arrears is £957 and rent arrears is £954. 24% of clients are in arrears with their water bills to an average of £739.
A change to income or employment is still the most common reason for our clients falling into debt. One in five clients fell into problem debt due to losing their job, and 15% due to injury or illness.