2. More people are behind on essential bills
In 2015 we advised a much greater proportion of clients with priority arrears. 40% of our clients are behind on payments on essentials such as council tax, rent and utilities. In 2011, this was the case for just a quarter of our clients.
3. More people working part-time in problem debt
More than half (57%) of those who came to us for debt advice in 2015 were employed. But of these, fewer people have full-time jobs, and more people have part-time jobs.
4. Financial difficulties are hitting renters hardest
The vast majority (75%) of our clients now live in rented accommodation, up from 55% five years ago. The costs associated with renting are rising, and as a result vulnerability to income shocks and unexpected costs has also grown.