How do I set up a Direct Debit for my DMP?
There are three ways you can set up you Direct Debit:
- Log into Online DMP and choose the Direct Debit set-up option
- Download and print off the Direct Debit mandate and send it to our address
- Call us, making sure you have all your bank details to hand
What if I can’t set up a Direct Debit in time for my first payment?
We understand that it’s not always possible to get a Direct Debit set up in time for your first payment. In these situations you can make a payment straight to our bank account while you wait for your Direct Debit to be set up.
Here are our bank details:
Sort code: 20 48 46
Account number: 70238163
Reference: [your client reference number] – You can find your client reference number on correspondence we've sent you about your DMP. We can’t pay your creditors without your this number.
You can make payments to the above account through internet banking, bank transfer or over the counter at any branch of Barclays Bank. Payments should be sent to us before the 17th of the month. Please give us a call if it’s after this date.
What happens after I’ve made my payment?
Once we’ve received your payment in our bank account we’ll process the money and make payments to your creditors. We’ll send out payments to your creditors within five working days. Creditors will usually receive these payments the same day we send them, but if a creditor has asked to receive payments by cheque it can take a few days more to be processed.