Can I make a DMP payment now?
You can make a payment with your debit card over the phone by calling us on 0300 303 5300. Our opening hours are Mon to Fri 8am to 6pm.
I don’t have enough money to make a DMP payment. What should I do?
If something unexpected happens and you’re unable to make the full DMP payment this month, we can arrange a reduced payment.
Whether you pay by direct debit, bank transfer or standing order, if you don’t have enough money to pay this month call us straight away.
If you're unable to make your normal payment, you must call at least three working days before we’re due to collect it from your account. This gives us enough time to stop the money being requested from your account.