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Equality, diversity and inclusion (EDI)

Our commitment to becoming a more inclusive organisation

Download our strategy (PDF)   

Would you like a copy of the report in a different format? Email us to request a Word version.

About our EDI strategy

At StepChange we believe that our differences, backgrounds, and experiences are what make us a better place to work and a more effective organisation. We value this variety and feel it should be celebrated.

"It is important that our colleagues feel that StepChange is more than a place that they come to work, but a place where they can thrive, be the best version of themselves and achieve great things."


Vikki Brownridge, Chief Executive

Vikki Brownridge, chief executive

Our 2025-30 Strategy

Stepping Ahead: Destigmatising debt. Powering financial resilience

Our new five-year strategy sets out how we will continue to adapt, so that we are able to support everyone that needs our help.

Find out more about our Strategy

“Equality, diversity and inclusion are important to us because it’s about creating an environment where every individual, regardless of characteristics, can be authentic and achieve their full potential. Our objectives and actions in this strategy are ambitious, and that’s because we want to go above and beyond our duty to be compliant.

"To us, this more than an obligation, this is about cultural change and positive impacts that filter throughout the organisation and impact the way we interact with, and provide a service for our clients. By focusing on leadership, recruitment, retention and engagement and development, we can ensure EDI is embedded throughout the organisation, and pinpoint areas for improvement and measure our progress over the course of the next 3 years”.


Yasmin Lewis, Diversity and Inclusion Manager

Yasmin Lewis, Diversity and Inclusion Manager

Download our Equality, Diversity and Inclusion Strategy: 2026

Read our report to find out more about:

  • Our colleague demographics: Who we are by age group, ethnicity, gender and disability across the charity
  • Our ambitions and commitments: How we’ll achieve our aim to create sustainable change and address inequality

Download the report (PDF)  

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