We aim to make our website as accessible as possible. However if you use a screen reader and require debt advice you may find it easier to phone us instead. Our phone number is 0 8 0 0 1 3 8 1 1 1 1. Freephone (including all mobiles).

How to prepare for a review

To complete your review, whether over the phone or online, we'll need details of all of your income and expenditure. Your budget will show the figures on a calendar monthly basis as most of your bills and debts require a monthly payment.

Income

We need to know all the income you receive. This includes wages, pensions, child benefit, tax credits, board payments and any other benefits you receive.

Expenses

We also need to know what you spend. We’ll ask you for your priority costs, such as rent or mortgage and utility bills, and your everyday costs, such as food shopping and travel.

To help you work out your everyday costs check your bank statements and write down everything you buy over a month. Keeping your receipts will also help you with this. You can then add up the figures and work out an average monthly amount for everyday items.

Our expenditure tracker will help you to keep a record of all your monthly expenditure.

Although the majority of bills are paid monthly, you may also have costs that are less frequent such as dentist bills and road tax.

To budget for these, work out how much you would spend on these in a year and divide that by 12. This is the amount you need to budget for every month.

FAQs

Losing regular overtime may mean you can't afford your DMP payments. Please contact us as soon as possible to review your budget. Even if you can’t continue with your DMP payments for now, we can help you deal with your creditors.

Losing your job will have a massive impact on your finances and your DMP payment might not be affordable. Please contact us as soon as possible to review your budget. Even if you can’t continue with your DMP payments for now, we can help you deal with your creditors.

To update us with your new address and phone number please visit the My details section.

You should also contact us for a review as there will be changes to your monthly expenses and these might affect the amount you can afford to pay to your creditors.

If you've got a debt which had been forgotten or you've taken out extra debts since you started your DMP, Please contact us so we can discuss how to deal with this.

If your income has reduced, you need to contact us for a review.

We'll discuss your new income and any changes to your monthly expenses. If your monthly surplus is lower, your DMP payments may need to be reduced. A smaller surplus may also mean that other debt solutions would be better for you. We'll discuss every option fully during your review.

 

Related links

About your DMP reviews

More information about your DMP

More information about your DMP