We aim to make our website as accessible as possible. However if you use a screen reader and require debt advice you may find it easier to phone us instead. Our phone number is 0 8 0 0 1 3 8 1 1 1 1. Freephone (including all mobiles).

Plan reviews

Regular reviews of your financial situation are an important part of your DMP. They help us make sure that the advice we give you is the best advice for your situation.

During your review we’ll:

  • Discuss how you’re living on a budget
  • Make any changes to your budget
  • Make sure that your household has enough money to live on

You need to tell us straight away if your situation changes. These changes might include things like:

  • Changes to your budget
  • You have debts that aren’t included on your plan
  • You receive any documents from the County Court or Sheriff’s Court or notice of any other court action
  • You’re unable to make your payment
  • The members of your household change. For example, if you have a baby

FAQs

We send a proposal to each creditor at the start of your DMP and we send updates when required. Your creditors are sent a copy of your budget, a list of your debts, a copy of your DMP agreement and an offer of payment in writing. Copies can be sent to any creditors if requested.

Related links

About your DMP reviews

More information about your DMP