What are your rights with creditors?
Knowing what your creditors can and can't do, understanding the process they use to collect debt, and most importantly understanding your rights, can help to get rid of a lot of worry and uncertainty.
This section provides all the information you need to know about what is likely to happen when you can't afford to pay your debts.
If you're concerned about your financial situation you can get free, personalised debt advice online or by calling us (free from all landlines and mobiles) on 0800 138 1111.
If you have a specific query that you need an answer to, please contact us and one of our debt advisors will be able to help you.