We aim to make our website as accessible as possible. However if you use a screen reader and require debt advice you may find it easier to phone us instead. Our phone number is 0 8 0 0 1 3 8 1 1 1 1. Freephone (including all mobiles).
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Free advice on problem debt
based on what's best for you

0800 138 1111 Freephone (including all mobiles)

Legal advice about debts

If you’re dealing with outstanding debt it’s possible your creditors could take court action, and you may need legal advice.

We can help you with most common legal processes you’re likely to encounter when you’re dealing with debt, such as if a creditor applies for a court judgment or a decree.

However for some legal issues you may need help from another agency.

For example, as a specialist debt advice charity we give some advice on housing matters. We can give you advice on dealing with rent or mortgage arrears, including court action taken to collect arrears. But there are many other housing issues where other charities, such as Shelter, are more experienced and better placed to give you expert help.

If you need help from someone else we’ll let you know how to get in touch with them.

Other issues where you might need specialist legal advice include complex benefit, divorce, employment or immigration problems.

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0800 138 1111

8am to 8pm Monday to Friday, 8am to 4pm Saturday. Freephone inc. mobiles.

Who can help with other legal issues?

In many cases advice with legal issues can be provided by other free advice agencies or charities. We’ll always point you in the direction of free help where it’s available.

However some issues might need legal advice from a solicitor, for example if you need someone to represent you in a court case or help you make a court claim against someone else.

What is legal aid?

Help with the costs of legal advice is called ‘legal aid’ and is available to people on a low income for some types of legal advice. Legal aid is no longer available for a lot of debt, housing, and employment or benefit cases.

This means if you have a very complex case that needs a solicitor’s involvement, you may have to pay for it. In practice very few people we speak to need this type of help. The majority of legal issues that you might face when you’re in debt can be dealt with by us, or our colleagues in other free debt advice organisations.

If you think you might need legal advice about your debts call our Helpline.