We aim to make our website as accessible as possible. However if you use a screen reader and require debt advice you may find it easier to phone us instead. Our phone number is 0 8 0 0 1 3 8 1 1 1 1. Freephone (including all mobiles).

Children's welfare

These organisations give practical support and advice for children and young people.

Do you need advice on child benefits or maintenance? Check out our list here.

Do you need help with household expenses? There are trust funds that can help some people.



Free and confidential helpline for:

  • Children and young people
  • Aged 19 and under

Calls are answered by trained counsellors.


National Society for the Prevention of Cruelty to Children (NSPCC)


The NSPCC is an independent charity. They aim to:

  • Protect children
  • Prevent abuse

Their helpline is for adults concerned about a child.


Rainbow Trust


For families of children with a life-threatening or terminal illness.

They offer practical and emotional support.




YoungMinds support both children and carers.

For Young People

  • SHOUT, a free 24-hour text line service
  • Get in touch for help and support

For parents and carers:

  • A helpline
  • Get in touch if worried about a child's emotional or mental health issues


  •  Parent's Helpline - 0808 802 5544
  •  SHOUT (young person crisis messenger) - text YM to 85258
  •  Visit their website