Our latest media coverage
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January 2019
Blue Monday – how not to let money get you down
What Investment - 21 January 2019
A survey carried out by YouGov on our behalf revealed that more than a quarter of us started the New Year feeling uneasy about our finances.
Justice Select Committee on baillif reform
Parliament Live TV - 15 January 2019
Peter Tutton, head of policy, gave evidence based on our clients' experiences of dealing with bailiffs.
Worried about money? Get advice now
Daily Record - 15 January 2019
In 2018, nearly 20,000 people in Scotland contacted debt charity StepChange, an increase of 47 per cent since 2013.
Water - one less thing to worry about
The Northern Echo - 14 January 2019
Advice for people struggling to pay their water bills from our partner Northumbrian Water.
Rogue Bailiffs Are 'Inflicting Misery On Vulnerable People', Fuelling Youth Suicide And Draining Pensioners Of Cash
Huffington Post - 9 January 2019
There is cross-party support for improved bailiff regulation, which we campaign for.
Cash-strapped Newcastle man left struggling to afford food due to 'drug' of Wonga loans
Newcastle Chronicle - 9 January 2019
One of our clients shares his story as part of Michael Sheen's 'End High Cost Credit Alliance' campaign work.
UK unsecured debt approaches unprecedented levels
WCL News 8 January 2019
Our CEO, Phil Andrew, is quoted commmenting on the latest debt figures.
Debt crisis: British families face £15k misery
Express - 8 January 2019
Richard Lane, our director of policy, comments our clients' experiences.
Sants stakes reputation on guidance body success
Citywire - 9 January 2019
The launch of the long-awaited single financial guidance body (SFGB), headed up by our former chair, Sir Hector Sants.
Household debt is now higher than it was in the 2008 financial crisis
The Big Issue - 9 January 2019
Problem debt is not confined to consumer credit, says Richard Lane.
My Shopping Addiction Landed Me 25k In Debt
Refinery 29 - 9 January 2019
We provide advice for people in this situation.
John Griffith-Jones to chair StepChange Debt Charity
Best Advice - 7 January 2019
Report on the announcement of our new chair.
Debt charity names Hector Sants successor
Financial News London - 7 January 2019
John Griffith-Jones, a former chair of the FCA, takes over at StepChange
StepChange announces new chair
Credit Connect - 7 January 2019
Report on the announcement of our new chair.
Who's Moving: Battersea, Big Issue Invest, Royal Life Saving Society UK and more
Civil Society - 7 January 2019
Round up of senior appointments, including our new chair
Investor submits plans for 17-storey office and retail development in Leeds
Yorkshire Post - 7 January 2019
Report on the planning application for the building that will house our new offices
John Griffith-Jones to chair StepChange Debt Charity
Credit Strategy - 7 January 2019
Report on the announcement of our new chair.
Britain owes £72.5bn on credit cards as households pile on debt despite fears for economy
Independent - 5 January 2019
Sue Anderson says credit cards are the single most common issue the charity encounters. And our advice about bailiffs video is featured.
More credit unions failing but membership growing
CCR Magazine - 4 January 2019
Phil Andrew's response to the latest Bank of England consumer credit figures.
More credit unions failing but membership growing
Money Marketing - 4 January 2019
We warn that while credit growth is slowing, we should not lose sight of continued indebtedness in many consumers’ personal finances.
More credit unions failing but membership growing
BBC News - 4 January 2019
Phil Andrew is quoted on the importance of credit unions and community lenders.
How to get out of debt in 2019
Mail Online - 4 January 2019
Expert tips on what you can do to help get yourself out of the red in the New Year - quotes our client data.
December 2018
How to cure a Christmas debt hangover
Independent - 28 December
Our advice on prioritising bills is included in this informative guide to dealing with debt.
Debt crisis: 3 MILLION Britons struggle to pay bills – 25% admit finances out of control
Express 27 - December
Nearly 40 percent of our new clients were behind on at least one essential charge last year.
Hard-pressed families may spend four times the amount they need to on popular gifts this Christmas by paying weekly with rent-to-own firms
This is Money - 19 December
Grace Brownfield, senior public policy advocate, is quoted.
BBC News: FCA announces crackdown on overdrafts
BBC News at One - 18 December
Our Director of External Affairs is interviewed (20 minutes into the broadcast) about the FCA's announcement about overdrafts and high cost credit.
Vanessa Feltz current affairs show
BBC Radio London - 18 December
Vanessa Feltz also interviews Richard Lane about this topic.
Banks to be banned from charging ‘rip-off’ overdraft fees in FCA crackdown
Independent - 18 December
Our head of policy, Peter Tutton, welcomes the “robust” proposals from the FCA.
Massive changes to overdraft charges revealed - here's what's affected
The Mirror - 18 December
Peter Tutton says the FCA proposals "should help to disrupt the toxic 'debt spiral' effect that overdrafts can create".
Overdraft charges set for ‘biggest shake-up in a generation’
MSN - 18 December
Peter Tutton is also quoted commenting on the FCA proposals.
FCA hammers banks in clampdown on overdraft fees
London Evening Standard - 18 December
More coverage of our response to the FCA's proposals.
FCA takes important steps to making overdrafts fairer, says StepChange
CCR Magazine - 18 December
Further coverage of our response to the FCA's proposals.
Excessive bank fees for unarranged overdrafts to be banned
The Guardian - 18 December
We welcomed the ban on unauthorised overdraft charges.
Our CEO, Phil Andrew's comments on the FCA's announcement
The Express - 18 December (via Press Reader)
Phil urges us to spare a thought for the 2.1 million people who spent the whole of 2016 overdrawn.
The FCA is cracking down on overdraft fees to protect vulnerable customers
The Big Issue - 18 December
Further coverage of our response to the FCA's proposals.
Martin Lewis advises the ‘best route’ to clearing debt with management tips and help
Express - 17 December 2017
The Money Saving Expert cites us a source for getting debt help.
Is Your Mental Health Making You Broke?
Refinery 29 - 13 December 2018
We are mentioned as a source of debt advice.
How do I get out of debt?
Love Money - 12 December 2018
It is recommended to use our 60 second debt test to find out if you need help with problem debt.
Citizens Advice Cornwall calls for regulator to rein in bailiffs
Falmouth Packet - 11 December 2018
Our statistics on bailiffs breaking the rules are quoted.
Barclays customers now able to “switch off” certain spending
Credit Strategy - 11 December 2018
Our head of policy, Peter Tutton, is quoted on this new development.
Is Klarna’s Buy-Now-Pay-Later Service Encouraging Young People To Get Into Debt?
Gadgette - 10 December 2018
Peter Tutton, our head of policy, says credit should never be marketed as a flippant thing or something easy and convenient.
Martin Lewis: Trapped by debt? Money Saving Expert reveals top tip to solve debt problems
Express - 10 December 2018
Martin Lewis recommends getting in touch with us, or other advice providers.
Money: Take steps now to avoid New Year festive debt trap
The Sunday Post - 8 December 2018
People are being tipped into debt by festive spending – we share advice on surviving the festive season.
Northumbrian Water commits to eradicate water poverty by 2030
Water Briefing - 6 December 2018
We work with Northumbrian Water, providing all-round support and solutions to overcome the challenges of debt.
No-interest loans could open up access to credit
Credit Strategy - 5 December 2018
An opinion piece by our CEO, Phil Andrew (log in required).
Mum-of-three feels trapped by £8,355 high-cost credit debt and poverty premium
The Sun - 5 December 2018
This story is backed up by our estimate that 1.4million lower-income households resorted to high-cost credit in the last year.
Self-employed workers are struggling with debt according to reports
NE Connected - 6 December 2018
Our data is quoted: self-employed carry four times as much debt as those that are employed full-time.
November
Credit card borrowing slows as economic fears grow
Your Money - 30 November 2018
Peter Tutton, head of policy, comments on the latest credit statistics released by the Bank of England.
StepChange comments on latest Bank of England Money & Credit data
CCR Magazine - 30 November 2018
The charity's views on the latest Bank of England and Credit report.
Annual growth of consumer credit slows
Credit Connect - 30 November 2018
Our response to the latest Bank of England and Credit report.
IN THE RED Mum plans to go bankrupt due to £20k debts
Scottish Sun - 30 November 2018
We are recommended as a source of debt advice in this account of a woman's money problems creating a stir on the Mumsnet forum.
Ministry of Justice issues call for evidence over bailiff reforms
Credit Strategy - 28 November 2018
Coverage of our long-running campaign for bailiff reform.
5 expert tips to avoid a Christmas debt hangover
Daily Mail - 26 November 2018
Sue Anderson from our Media Affairs team shares tips, as we often see a surge in cries for help around new year.
High hopes for rent-to-own clampdown but experts warn UK’s poorest will still struggle
Independent - 23 November 2018
“The most financially vulnerable households cannot be left with no choice but the highest price on the high street." Peter Tutton, head of policy, is quoted.
FCA double whammy crackdown on rent-to-own price caps is welcome, says StepChange
CCR Magazine - 23 November 2018
Our response to the FCA's announcement about the rent-to-own sector.
FCA puts forward rent-to-own price cap
Credit Strategy- 23 November 2018
Peter Tutton, head of policy, shares his thoughts on the FCA announcement about measures being taken on rent-to-own.
Reducing the impact of financial worries
FT Adviser - 22 November 2018
What to do if you think one of your employees is struggling with debt. It's recommended you refer them to us for advice.
New report on debt and housing in the private rented sector
Ekklesia - 19 November 2018
The government should review the suitability of the private rented sector for housing vulnerable people - article based on our 'Locked Out' housing report.
How to teach your children about the value of money
i News - 16 November 2018
Two thirds of people who contacted us in the first half of 2018 were under 40.
Let’s ban the bailiffs who terrorise disabled people
Yorkshire Post - 15 November 2018
Rule-breaking bailiffs are causing stress, anxiety and financial hardship, according to research published by Citizens Advice and StepChange.
Landlords forcing people in debt to pay more to rent - your rights
The Mirror - 15 November 2018
The private rented sector is not meeting the housing needs of people with vulnerabilities and debt problems - article based on our 'Locked Out' housing report.
Evictions of vulnerable tenants should be made tougher, insists group
Letting Agent Today- 15 November 2018
The private rented sector is not meeting the housing needs of people with vulnerabilities and debt problems - article based on our 'Locked Out' housing report.
Private rented sector not meeting needs of those in problem debt, says charity
Letting Agent Today- 15 November 2018
People often experienced a “debt premium” in the form of paying higher deposits as well as needing guarantors, while some put up with problems because of the worry of eviction - article based on our 'Locked Out' housing report.
Private rented sector not meeting needs of those in problem debt, says charity
Press Association (Aol) - 15 November 2018
Article based on our 'Locked Out' housing report.
October
Budget 2018: Interest-free loans to ease payday debt
The Times (£) - 30 October 2018
Richard Lane, director of external affairs, is quoted in this article about the Budget.
Everything that’s missing from the new plan
The Mirror - 30 October 2018
Richard Lane, director of external affairs, is quoted in this article about the Budget.
The end of payday loans? Hammond launches assault on lenders with no interest loans
The Daily Mail - 30 October 20108
Richard Lane, director of external affairs, is quoted in this article about the Budget.
Chancellor gives people in debt new 60-day “breathing space” but here are 8 bills bailiffs can still case you for
The Mirror - 30 October 2018
We're quoted about having seen a surge in people seeking help to pay for energy bills.
Chancellor unveils raft of measures designed to tackle problem debt
The Herald - 30 October 2018
The measures were broadly welcomed by Richard Lane of StepChange Debt Charity.
Budget: Government to tackle payday lending with no-interest loan scheme
Financial Reporter - 30 October 2018
Richard Lane, director of external affairs, discusses our campaigns for a no-interest loan scheme.
Easy-access pensions key to boosting women’s savings
Financial Reporter - 30 October 2018
Vikki Brownridge, director of charity development discusses the impact on our clients.
StepChange introduces new strategy to double the number of people to help by 2022
International Finance - 29 October 2018
Review of our new four-year strategy that sets out an ambition to double the number of people we can help by 2022, and for the first time, launch an early intervention services.
Interest-free loans: Hammond's plan to solve problem debt
The Guardian - 28 October 2018
Around one in seven people across Britain borrowed money to meet a household need last year - figures are from our high-cost credit report.
BBC Radio 4 Money Box
BBC Radio 4 - 28 October 2018
Discussion about the FCA credit card rules
Millions hounded with bailiffs - the shocking and unacceptable Government practices that break its own rules on debt
Mirror - 18 October 2018
Almost a third of those responsible for paying council tax are in arrears when they seek help with debt
Fuel bills and council tax pushing people into debt the fastest - charity warns "concerning" bill rises are ruining lives
Daily Mirror - 4 October 2018
Our latest personal debt statistics are reported, with a comment from our CEO, Phil Andrew.
Surge in number of people falling behind with council tax and energy bills as households feel the strain, charity warns
The Sun - 4 October 2018
Our latest report covered in the Sun highlights how many families are behind on the basics.
Number of people struggling to pay council tax and energy bills and relying on payday loans is on the rise, debt charity warns
Daily Mail - 4 October 2018
Our latest personal debt statistics are featured, highlighting how many of our clients are turning to high cost credit.
Three-year low in borrowing as Brits rein in spending on cards, overdrafts and more
Mirror- 02 October 2018
Peter Tutton, our Head of Policy comments on consumer lending trends.