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External affairs team

Find out who's talking about us and what they're saying

StepChange in the news

In this section you'll find highlights from recent media coverage of our campaign work as well as appearances on radio and television by our policy advocates and clients.

Click on the most recent headlines below to view the articles or play the broadcasts in full. Can't find what you're looking for? Check our archives at the bottom of the page for coverage from 2017 onwards.

Our latest media coverage

Please note, we're not responsible for the content of external websites.

February 2021

Preyed on by the debt sharks: Covid has left millions jobless or facing financial ruin

Daily Express - 10 February 2021

Our Head of Policy, Peter Tutton, is quoted in this article

Two thirds of single parents went without food in lockdown

This Is Money - 9 February 2021

We are mentioned as a source of advice in this article

Universal Credit: Boris Johnson 'to support Rishi Sunak' on short extension for £20 uplift

Big Issue - 8 February 2021

Our latest research report on the Single Parent Debt Trap featured in this article

Copycat debt firms ‘tricking’ struggling Brits into paying to fix their finances

The Sun - 3 February 2021

Our Head of Media, Sue Anderson, is quoted in this article

Woolard review: FCA cracks down on £2.7bn buy-now-pay-later market

City AM - 2 February 2021

We are mentioned in this article

Buy now, pay later schemes to be regulated to stop millions of shoppers plunging into debt

The Sun - 2 February 2021

Our Director of External Affairs, Richard Lane, is quoted in this article

'Buy now, pay later' firms like Klarna and Clearpay which are promoted by Instagram influencers will now be regulated by the financial watchdog

Daily Mail - 2 February 2021

Our Director of External Affairs, Richard Lane, is quoted in this article

Chris Wood to join StepChange Debt Charity’s Board of Trustees

CCR Magazine - 1 February 2021

Our new Trustee, Chris Wood, is mentioned in this article

Debt advisers share 8 money saving secrets including cutting grocery bills

The Sun - 1 February 2021

Our debt advisers, Samantha Carter and Catherine Cooper, feature in this article

January 2021

Ad ban for debt advice firms highlights problem of misleading claims

The Guardian - 30 January 2021

Our Director of External Affairs, Richard Lane, is quoted in this article

Advertising regulator bans 'misleading' debt adverts from unauthorised firms that have mimicked real charities since last May

This is Money - 29 January 2021

We are mentioned in this article

How to keep homeschool costs down: It's not just the price of laptops and tablets that leave families struggling

ThisIsMoney - 27 January 2021

We are mentioned as a source of advice in this article

How does an overdraft work? Everything you need to know

Cosmopolitan - 27 January 2021

We are mentioned as a source of advice in this article

Martin Lewis urges couples to check if they are due £1,000 tax payout - just for being together

Daily Record - 27 January 2021

We are mentioned as a source of advice in this article

Effect of Covid-19 on Personal and Household debt

EconoTimes - 27 January 2021

We are mentioned as a source of advice in this article

Finding work during the pandemic

Big Issue - 27 January 2021

Our former colleague, Dean Nicholson, talks about his difficulties finding work during the pandemic in this article

Banks were bailed out in the last crisis – why aren’t we doing the same for households with Covid-19 debt?

iNews - 27 January 2021

Our research is mentioned in this article

The ongoing impact of Covid-19 on the country’s debt crisis

Times Radio - 27 January 2021

Our Director of External Affairs, Richard Lane appeared on this programme (around 1 hour 37 mins in)

ASA bans two 'misleading' debt advice ads

Financial Reporter - 27 January 2021

Our Director of External Affairs, Richard Lane, is quoted in this article

ASA bans misleading debt advice adverts

Credit Connect - 27 January 2021

We are mentioned in this article

Misleading adverts by debt companies banned in ASA rulings

LBC via PA, and also via Yahoo Finance, AOL, Belfast Telegraph, Dundee Evening Telegraph, TalkTalk and The Courier - 27 January 2021

We are mentioned in this article

'Lower your debt today' adverts banned for misleading people online

Mirror - 27 January 2021

We are mentioned in this article

Warning over ‘misleading’ debt ads that may leave hard-up Brits worse off

The Sun - 27 January 2021

Our Director of External Affairs, Richard Lane, is quoted in this article

Friends with the boss: how much personal stuff should we be sharing at work?

Stylist - 26 January 2021

We are mentioned as a source of advice in this article

Barclaycard introduces higher minimum charges on credit cards

Which? - 26 January 2021

We are mentioned as a source of advice in this article

Martin Lewis reveals how to clear your debt - even if it's more than a year's pay

Birmingham Mail, and also via Wales Online - 25 January 2021

We are mentioned as a source of advice in this article

Martin Lewis shares instant solutions to help start paying off debt and three banks offering £500 overdrafts

Daily Record - 25 January 2021

We are mentioned as a source of advice in this article

As banks predict rise in defaults, unsecured borrowing is surging (requires free sign-up to view)

Credit Strategy - 25 January 2021

We are mentioned in this article

Martin Lewis explains how to pay 0% interest on almost any debt you have

Mirror - 22 January 2021

We are mentioned as a source of advice in this article

How to deal with debt

Good Housekeeping - 22 January 2021

We are mentioned as a source of advice in this article

When it rains, it hoards… The savings challenge with a difference!

Motley Fool - 22 January 2021

Our research is mentioned in this article

How to beat January debts

Martin Lewis Money Show - 21 January 2021

We are mentioned as a source of advice on this programme (about eight minutes in)

Payday savings plan could help you put away £2000 by end of the year

Daily Record - 21 January 2021

We are mentioned as a source of advice in this article

Buy now, pay later debts

MSN, and also via Yorkshire PostThe Scotsman and Leeds Live - 21 January 2021

Our Head of Media, Sue Anderson, is quoted in this article

The current issues around bailiff enforcement

UCB Radio - 21 January 2021

Ed McDonagh, our Senior Public Policy Advocate, appeared on this programme

How Brexit will impact your food basket and your money

Good Housekeeping - 20 January 2021

We are mentioned as a source of advice in this article

Buy now, pay later is next scandal waiting to happen, says MP

Evening Standard, and also via Yahoo Finance and MSN - 20 January 2021

We are mentioned in this article

Helplines forecast receiving a call about debt every four minutes in January

AOL via PA, and also via Yahoo Finance and LBC - 20 January 2021

We are mentioned in this article

Home repossessions to leap more than ten-fold by 2022

Your Mortgage - 20 January 2021

Our Head of Media, Sue Anderson, is quoted in this article

Today is the day our finances hit rock bottom

Independent, and also via Yahoo - 20 January 2021

Our CEO, Phil Andrew, is quoted in this article

More help for people struggling with water bills

All Together - 19 January 2021

We are mentioned as a source of advice in this article

United Utilities extend scheme to help more people to pay their water bills

In Cumbria - 19 January 2021

We are mentioned as a source of advice in this article

How to keep smiling this Blue Monday

Irvine Times - 19 January 2021

We are mentioned as a source of advice in this article

Guidance for households struggling to pay essential bills

Open Access Government - 18 January 2021

We are mentioned as a source of advice in this article

Advice for people struggling to pay essential bills because of coronavirus

Government Opportunities - 18 January 2021

We are mentioned as a source of advice in this article

United Utilities extend scheme to help more people to pay their water bills

Whitehaven News - 18 January 2021

We are mentioned as a source of advice in this article

5 money lessons from 2020 which could help us in 2021

TalkTalk - 18 January 2021

We are mentioned as a source of advice in this article

Paying yourself first really does help you save more money

Metro - 18 January 2021

We are mentioned as a source of advice in this article

What is the Covid Winter Grant Scheme and how to apply for free cash help if you’re struggling

The Sun - 18 January 2021

We are mentioned as a source of advice in this article

How to get help paying your energy bills as temperatures drop – and save over £1,000

The Sun - 18 January 2021

We are mentioned as a source of advice in this article

How to protect your finances from a double-dip recession

The Sun - 18 January 2021

We are mentioned as a source of advice in this article

Exclusive: ‘2020: Entering a new dimension’ – Paul Harrald, Curve in “The Paytech Magazine”

Fintech Finance - 18 January 2021

Our research is mentioned in this article

How you can beat Blue Monday by saving £4,000 in just 60 minutes

The Sun - 18 January 2021

Our client Sarah’s experiences are briefly mentioned in this article

Bailiff activity is “unconscionable” during lockdown, charity warns (£)

Credit Strategy - 18 January 2021

Our CEO, Phil Andrew, is quoted in this article

Charities issue warning over continuation of bailiff activity

Credit Connect - 18 January 2021

Our CEO, Phil Andrew, is quoted in this article

Advice for people struggling to pay essential bills because of coronavirus

Bromsgrove Standard - 15 January 2021

We are mentioned as a source of advice in this article

Shopping addiction is real and here’s how you can avoid it

Motley Fool - 15 January 2021

We are mentioned as a source of advice in this article

Advice for people struggling to pay essential bills because of coronavirus

Evesham Observer- 15 January 2021

We are mentioned as a source of advice in this article

Richmondshire residents urged to contact council over council tax and business rates debt

Richmondshire Today - 15 January 2021

We are mentioned as a source of advice in this article

14 things you need to know about Universal Credit including advance payments and freebies

The Sun - 15 January 2021

We are mentioned as a source of advice in this article

Mortgage lenders pledge no more repossessions until April

Mortgage Solutions - 15 January 2021

Peter Tutton, our Head of Policy, is quoted in this article

FCA updates Covid repossession guidance

Accountancy Daily - 15 January 2021

Peter Tutton, our Head of Policy, is quoted in this article

Ongoing bailiff activity in pandemic ‘a risk to public health'

YourMoney - 15 January 2021

Our CEO, Phil Andrew, is quoted in this article

BBC Radio 4

You and Yours on BBC Radio 4 - 15 January 2021

Our Director of External Affairs, Richard Lane, discussed the continued activities and rule-breaking of bailiffs, alongside a former victim of bad bailiff practice (starts around 28:40)

A rising number of renters are in debt to their landlord – this crisis is being ignored by government

i News - 14 January 2021

We are mentioned in this article

Government proposals to help more people in problem debt

Wired-Gov - 14 January 2021

Our CEO, Phil Andrew, is quoted in this article

Government Proposes Expanding Debt Relief Orders as 3m More People Are Expected to Fall into the Red in 2021

MoneyExpert - 14 January 2021

Our CEO, Phil Andrew, is quoted in this article

Push to extend debt relief order eligibility post-Covid

Accountancy Daily - 14 January 2021

Our CEO, Phil Andrew, is quoted in this article

Government proposals to help more people in problem debt

Credit Connect - 14 January 2021

Our CEO, Phil Andrew, is quoted in this article

Calls for Covid debt relief package as county court judgments soar

The Guardian - 14 January 2021

Our Public Policy Manager Adam Butler is quoted in this article

Financial Conduct Authority eases brake on credit companies (£)

The Times - 14 January 2021

We are mentioned in this article

How do I get out of debt? Cheapest ways to pay off what you owe

Lovemoney - 13 January 2021

We are mentioned as a source of advice in this article

Government sets out consultation to tackle 'problem debt'

HQ Network - 13 January 2021

Our CEO, Phil Andrew, is quoted in this article

Extra three million people will spiral into debt in 2021

YourMoney - 13 January 2021

Our CEO, Phil Andrew, is quoted in this article

Proposals to help more people in problem debt set out by Government

Yahoo Finance (plus AOL, LBC and 4 regional titles) - 13 January 2021

Our CEO, Phil Andrew, is quoted in this syndicated article

The Government’s expansion of Debt Relief Orders

Nottingham Post (and around 30 other) - 13 January 2021

Our CEO, Phil Andrew, is quoted in this syndicated article

How to protect your finances during the latest lockdown

Metro - 12 January 2021

We are mentioned as a source of advice in this article

StepChange welcomes eviction ban extension

Housing Management and Maintenance - 12 January 2021

Our Director of External Affairs, Richard Lane, is quoted in this article

Evictions ban extended but concerns remain

FT Adviser - 12 January 2021

We are mentioned in this article

Eviction ban extended until late February

Credit Connect - 12 January 2021

We are mentioned in this article

The Sun’s Fabulous Magazine

The Sun - 12 January 2021

Our media volunteer, Hannah, tells her story in this article

Mortgage and loan applications: How Britons can give themselves 'the best possible chance'

Express - 11 January 2021

We are mentioned as a source of advice in this article

New year cash: give your finances a makeover as we charge into 2021

The Guardian - 11 January 2021

We are mentioned as a source of advice in this article

RENT RELIEF Bans on bailiff evictions extended until at least February 21 across England, Wales and Scotland

The Sun - 11 January 2021

We are mentioned as a source of advice in this article

ON THE CARDS Sainsbury’s launches new 29-month balance transfer credit card

The Sun - 11 January 2021

We are mentioned as a source of advice in this article

Coalition warns UK Government of impending rent crisis

Scottish Housing News - 11 January 2021

We are mentioned in this article

Rishi Sunak 'has failed' - Chancellor condemned for housing benefit changes & debt issues

Express - 11 January 2021

We are mentioned in this article

Warning sounded on rent arrears after lockdown

FT Adviser - 11 January 2021

We are mentioned in this article

Bailiff eviction ban extended six weeks for third lockdown (£)

Telegraph - 11 January 2021

We are mentioned in this article

Eviction ban extended until late February

Mortgage Strategy - 11 January 2021

Our Director of External Affairs, Richard Lane, is quoted in this article

Rental eviction ban extended

YourMoney - 11 January 2021

Our Director of External Affairs, Richard Lane, is quoted in this article

5 ways to... fix your finances

Boots Magazine - 8 January 2021

We are mentioned as a source of advice in this article

Coronavirus supermarkets latest: Tesco and Waitrose ask non-vulnerable customers to shop in store

Which? - 8 January 2021

We are mentioned as a source of advice in this article

Financial resolutions: Top money tips to help you through 2021

The Money Pages - 8 January 2021

We are mentioned as a source of advice in this article

Freelancer pays off £24k debt in eight months using ‘snowball method’ and making a debt diary

The Sun - 8 January 2021

We are mentioned as a source of advice in this article

Universal Credit council tax reduction rules explained as debt problems emerge for 2021

Daily Express - 8 January 2021

Our research is mentioned in this article

Industry calls on ministers to address rent crisis

Mortgage Introducer - 8 January 2021

We are mentioned in this article

Urgent action needed to tackle rental debts crisis, organisations warn

Dundee Evening Telegraph - 8 January 2021

Our call to help renters pay off arrears is mentioned in this article, and also via LBC, TalkTalk, Press & Journal, Belfast Telegraph, The Courier, Aberdeen Evening Express, Yahoo, AOL, Property Industry Eye, Letting Agent Today

Rishi Sunak 'has failed' - Chancellor condemned for housing benefit changes & debt issues

Daily Express - 8 January 2021

We are mentioned in this article

Tenants must not be left at mercy of Covid-19 rent debt, ministers told

The Big Issue - 8 January 2021

We are mentioned in this article

Oldham Times’ letter of the day

Oldham Times - 8 January 2021

A letter from our Director of External Affairs, Richard Lane, is featured 

How to prepare financially for the UK's 3rd lockdown

The Express - 7 January 2021

We are mentioned as a source of advice in this article

18 key dates and changes that could hit your finances this year - and how to fix them

The Sun - 7 January 2021

We are mentioned as a source of advice in this article

How to deal with debt

Good Housekeeping - 7 January 2021

Our research is mentioned in this article

BBC Radio 5 Live

BBC Radio 5 Live - 7 January 2021

Our client, Jason, appeared on this programme, talking about the impact of Covid on his family and finances (from 2:08:50). Then our Director of External Affairs, Richard Lane, spoke about the impact on people's finances and what people should do if they are in difficulty

Aberdeen Express

Aberdeen Express - 6 January 2021

We are mentioned as a source of advice in this article

Daily Record

Daily Record - 6 January 2021

We are mentioned as a source of advice in this article

IVA,DMP or bankruptcy - What's best for you?

Money Magpie - 5 January 2021

We are mentioned as a source of advice in this article

How to survive until payday in January from making extra cash to getting help paying bills

The Sun - 5 January 2021

Our Head of Media, Sue Anderson, is quoted in this article

How to take control of your money and finances in 2021

i News - 5 January 2021

We are mentioned as a source of advice in this article

Radio 4’s Today Programme

Today Programme - 4 January 2021

Our CEO, Phil Andrew, appeared on this programme to discuss how the pandemic has affected people's finances (from 1:19:30)

Yorkshire Debt Charities calling for those in financial difficulty to get in touch

BBC Look North - 2 January 2021

Our Director of External Affairs, Richard Lane, appeared on this programme to discuss how the pandemic has affected people's finances in Yorkshire

Council tax timebomb in aftermath of coronavirus as Scotland's debt mountain doubles in five years

Glasgow Times - 2 January 2021

Our research is mentioned in this article

Tips for getting out of debt in 2021: Seven steps to help you get out AND stay out of the red in the New Year

This Is Money - 2 January 2021

Our research and Covid Payment Plan are mentioned in this article

Rachel Reeves - Greater transparency needed on Government’s spending of Covid billions

Yorkshire Post - 2 January 2021

We are mentioned in this article

Buy now pay later: young risk debt using ‘predatory’ credit-linked discounts (£)

The Times - 1 January 2021

We are mentioned in this article

Our Archive

December 2020

Coming out fixed my broken relationship with money

Refinery29 - 29 December 2020

We are mentioned as a source of advice in this article

This year saw Britons pay off £15.6bn in personal debt in seven months - will we continue to purge the plastic?

This Is Money - 29 December 2020

Our research is mentioned in this article

Scottish Labour calls for ‘COVID debt amnesty’

Holyrood - 28 December 2020

Our research is mentioned in this article

Six steps to sort out your finances before the New Year - and it could save you thousands

The Sun - 27 December 2020

We are mentioned as a source of advice in this article

From getting the best deal for your savings to slashing the cost of your mortgage: 10 simple ways to get richer in 2021

Daily Mail - 26 December 2020

We are mentioned as a source of advice in this article

How Brexit will impact your food basket and your money

Good Housekeeping - 24 December 2020

We are mentioned as a source of advice in this article

Winter fuel payment processes questioned as DWP face 'significant' problems

Express - 23 December 2020

Our research is mentioned in this article

Yvonne Fovargue - Debt problems affecting so many

Wigan Today - 23 December 2020

Our research is mentioned in this article

Advertising watchdog bans Klarna Instagram ads

City AM - 23 December 2020

Our Director of External Affairs Richard Lane is quoted in this article

UK is on the verge of a double-dip recession, economists predict – how to protect your finances

The Sun - 23 December 2020

We are mentioned as a source of advice in this article

Shop around for your support

Army & You - 22 December 2020

We are mentioned as a source of advice in this article

'My ex-husband left me £58,000 in debt': Lloyds Bank launches new tool to help prevent economic abuse and support victims

ThisIsMoney - 22 December 2020

We are mentioned as a source of advice in this article

Arvato debt collectors calling? You have these options to deal with them

NE Connected - 21 December 2020

We are mentioned as a source of advice in this article

The cheapest ways to buy now, but not pay until later - and their risks

Mirror - 21 December 2020

We are mentioned as a source of advice in this article

Around 600,000 pushed into energy debt by coronavirus

Choose - 21 December 2020

Our research is mentioned in this article

Ofcom monitoring affordable telecoms tariffs

Choose - 21 December 2020

Our research is mentioned in this article

’Tis the season to be jolly, but is it right to buy now and pay later? (£)

The Times - 21 December 2020

We are mentioned in this article

My Shopping Addiction Landed Me 25k In Debt

Refinery29 - 21 December 2020

We are mentioned in this article

Case Study: Hybrid Workplace Savings

Incentive and Motivation - 18 December 2020

We are mentioned in this article

London BNPL fintech Zilch latest to enter UK market with $30m

Fintech Futures - 18 December 2020

Our research is mentioned in this article

Debt clients are more likely to have rent or council tax arrears, receive universal credit, or be out of work since COVID-19 crisis began

Rightsnet - 18 December 2020

Our research is mentioned in this article

Tips for getting your finances under control

i News - 18 December 2020

Our media volunteer Stacey featured in this article

Buy Now, Pay Later services and the risks they pose

BBC Reporting Scotland News - 18 December 2020

Our Scottish Public Affairs Officer Lawrie Morgan-Klein appeared on this programme (starts around 18:30)

How to donate to a food bank and where to find one near me

The Scottish Sun - 17 December 2020

We are mentioned as a source of advice in this article

Struggling households to have council tax payments paused for 60 days under new scheme

The Sun - 17 December 2020

We are mentioned as a source of advice in this article

34 ways to get help with bills before Christmas if you’re struggling financially

The Sun - 17 December 2020

We are mentioned as a source of advice in this article

Church leaders tell Sunak they are ‘gravely concerned’ at growing debt

The Catholic Universe - 17 December 2020

Our research is mentioned in this article

The new 'breathing space' rules in 2021 which will help anyone struggling with bills

Newcastle Chronicle - 17 December 2020

Our Chief Executive Phil Andrew is quoted in this article

StepChange clients explain in their own words what being in debt in the pandemic feels like

CCR Magazine - 17 December 2020

Our research is mentioned in this article

Universal Credit payments dubbed 'woeful' as £10billion of debt and rent arrears emerge

Express - 17 December 2020

Our research is mentioned in this article

School closures and the reform of education (£)

The Times - 17 December 2020

Head of Policy Peter Tutton has a letter in The Times, responding to an article by IEA's Mark Littlewood which proposed deregulating the high cost credit sector

5 Healthy Financial Habits For A Successful 2021

Ideal Magazine - 16 December 2020

We are mentioned as a source of advice in this article

How to cut small business costs in a hurry

Motley Fool - 16 December 2020

We are mentioned as a source of advice in this article

Terrifying price tag of the buy now pay later boom: Instant checkout credit is tempting millions of shoppers... but few realise the costly pitfalls

ThisIsMoney - 16 December 2020

Head of Media Sue Anderson is quoted in this article

Barclays fined £26m for poor treatment of struggling borrowers

The Guardian - 16 December 2020

Our research is mentioned in this article

Struggling households to have council tax payments paused for 60 days under new scheme

Mirror - 16 December 2020

Our Chief Executive Phil Andrew is quoted in this article

Wheatley and StepChange to help tackle loan sharks

Scottish Housing News - 15 December 2020

Sharon Bell, our Head of StepChange Scotland, is quoted in this article

Debt advice and how to cope with mounting housework and a lack of help

Daily Echo - 15 December 2020

We are mentioned as a source of advice in this article

Charity fears Covid debts may drive millions to eye-watering 2,000% loans

Mirror - 14 December 2020

Head of Media Sue Anderson is quoted in this article

Crackdown on loans risks driving people into the arms of criminals (£)

The Times - 14 December 2020

We are mentioned in this article

Calls increase for regulation of BNPL firms

Credit Connect - 14 December 2020

We are mentioned in this article

Targeted campaign takes aim at loan sharks preying on vulnerable at Christmas

The National - 14 December 2020

We are mentioned in this article

Campaign takes aim at loan sharks

Third Force News - 14 December 2020

Sharon Bell, our Head of StepChange Scotland, is quoted in this article

New campaign launched against loan sharks as lenders move online to prey on Scots

Future Scot - 14 December 2020

Sharon Bell, our Head of StepChange Scotland, is quoted in this article

Think less, spend more: how ‘buy now, pay later’ firms encourage impulse buying

Which? - 11 December 2020

Richard Lane, our Director of External Affairs, is quoted in this article

Employers support sidecar savings concept but inertia concerns remain (£)

Professional Pensions - 11 December 2020

We are mentioned in this article

Employers give cautious backing to sidecar project

FT Adviser - 11 December 2020

We are mentioned in this article

Winners revealed for the TRI Awards 2020 (£)

Credit Strategy - 11 December 2020

We are mentioned in this article, as winners of two awards

Church leaders 'gravely concerned' about debt

The Tablet - 11 December 2020

Our research is mentioned in this article

HMRC enforcers threaten families left penniless by the pandemic (£)

The Times - 10 December 2020

We are mentioned in this article

More than half of UK will struggle to make December wages last until January payday

Daily Record - 10 December 2020

We are mentioned as a source of advice in this article

Business Support and Survival Guide for Care Homes During Covid-19

The Carer - 10 December 2020

We are mentioned as a source of advice in this article

Ways to help you look after your mental health this Christmas

The Caterer - 10 December 2020

We are mentioned as a source of advice in this article

Hoist Finance rebrands Robinson Way and launches new service

Credit Connect - 9 December 2020

We are mentioned in this article

Universal Credit claimants would be £147 a month worse off without £20 uplift

Cornwall Live - 9 December 2020

Peter Tutton, our Head of Policy, is quoted in this article

Our experiences as a charity this year and our expectations for a busy 2021

BBC Radio Leeds - 9 December 2020

Our Chief Executive Phil Andrew appeared on this programme (around 1 hour 4 mins in)

How do I deal with the debt my girlfriend left me in?

Newschain - 8 December 2020

We are mentioned as a source of advice in this article

Hoist Finance launches new services to help people in debt

CCR Magazine - 8 December 2020

We are mentioned in this article

Universal Credit: Rishi Sunak urged to extend uplift - claimants set to be £147 worse off

Express - 8 December 2020

Our debt research is quoted in this article

The disproportionate effect problem debt has on women

Times Radio - 8 December 2020

Head of Media Sue Anderson appeared on this programme (starts at around 20 minutes in)

Financial Times redundancy advice guide (£)

Financial Times - 7 December 2020

We are mentioned as a source of advice in this article

Lifestyle changes to make now to prep to buy your first house, according to experts

Metro - 7 December 2020

We are mentioned as a source of advice in this article

Exploitation of the poor borders on evil, say clerics driven to tears by debt crisis

The Guardian - 7 December 2020

Our debt research is quoted in this article

Shoppers buying Christmas presents on 'buy now pay later' end up forking out double

Mirror - 7 December 2020

Our debt research is quoted in this article

Don't Get Bitten By A Loan Shark This Christmas

Glossop Chronicle - 4 December 2020

We are mentioned as a source of advice in this article

Redundancy: what are your rights? (£)

Financial Times - 3 December 2020

We are mentioned in this article

Martin Lewis explains how to stop debt collectors harassing you for 30 days

Daily Record - 3 December 2020

We are mentioned as a source of advice in this article

Pandemic Financial Woes Trigger Credit Surge

Forbes - 2 December 2020

We are mentioned as a source of advice in this article

Money saving app Updraft raises £16m with Future Fund backing (£)

Telegraph - 2 December 2020

We are mentioned in this article

Game Of Loans: why it pays to plan for the future

Motley Fool - 2 December 2020

Our debt research is quoted in this article

COVID-19 craters 11 million Brits' ability to spend as much on Christmas

Yahoo Finance - 2 December 2020

Head of Media Sue Anderson is quoted in this article

Third of Britons Say Pandemic Has Made Them More Willing to Discuss Finances

Moneyexpert - 2 December 2020

Our debt research is quoted in this article

Tackling online loan sharks and illegal money lending

MySefton - 1 December 2020

We are mentioned as a source of advice in this article

Shoppers warned against ‘Buy Now, Pay Later’ schemes as they could trigger a ‘debt crisis’ - what you need to know

Pocklington Post (and numerous others) - 1 December 2020

Head of Media Sue Anderson is quoted in this article

Buy now, pay later lenders reject 'code of conduct' as sector aims to escape regulation (£)

Telegraph - 1 December 2020

We are mentioned in this article

Introduction to a debt discussion

BBC Radio 4 - 1 December 2020

Our figures on the current debt crisis were mentioned on this programme (from start)

November 2020

Derbyshire Trading Standards Back A Campaign Aiming To Stop Loan Sharks

Amber Valley - 30 November 2020

We're mentioned as a source of advice here

Derbyshire residents warned against seemingly 'friendly' criminals

Derby Telegraph - 30 November 2020

We're mentioned as a source of advice here

Money Advice Trust appoints new President

Credit Connect - 30 November 2020

We're mentioned briefly here

Property industry unites to press for rent arrears loans for tenants

Negotiator - 30 November 2020

Phil Andrew our Chief Executive features briefly here

Out Of Control Christmas Spending Cost Me Over £80k – Don’t Make My Mistakes

Refinery 29 - 30 November 2020

Our debt research is featured in this article

Ministers urged to give struggling families a year-long debt extension

Mirror - 30 November 2020

Our debt research features in this article

‘Loans firm emptied my accounts’ (£)

Times - 30 November 2020

We're mentioned in this article

Parents warned against using ‘buy now, pay later’ to buy Christmas presents by debt charities

The Sun - 30 November 2020

Sue Anderson our Head of Media contributes to this article

Parents turning to 'buy now, pay later' to fuel Christmas spending (£)

Telegraph - 27 November 2020

We're mentioned in this article

Baroness Tyler of Enfield appointed new Money Advice Trust President and Otto Thoresen as an Ambassador

Media outlet - 27 November 2020

Otto Thoresen is a previous Trustee of StepChange

Baroness Morgan of Cotes to become strategic adviser to StepChange Debt Charity

CCR Magazine - 27 November 2020

Baroness Morgan's appointment is discussed here

Debt charity launches Covid payment plans

Credit Connect - 26 November 2020

Our new CVPP plan is discussed here

What’s on: Virtual merry Christmas

Enable Magazine - 26 November 2020

Our colleague Paula Searle features here

Yolt: 11 million UK adults feel unable to spend as much on christmas this year as a result of the pandemic

FinTech Finance - 26 November 2020

Sue Anderson, our Head of Media, contributes to this article

Early pension access could solve Covid financial hardship

Money Marketing - 26 November 2020

Our debt research is featured here

18% of renters seeking debt advice in Scotland in rent arrears

Scottish Housing News

Our work for Scottish clients is discussed here

Income hit households can apply for StepChange Covid Payment Plan

Your Money - 25 November 2020

Our new CVPP plan is discussed here

Covid Payment Plans go live as charity urges people who need debt help to explore options

CCR Magazine - 25 November 2020

Our new CVPP plan is discussed here

Renaming a London cycle route

BBC Radio Four - 24 November 2020

We're mentioned in this piece along with our Case Studies Officer, Nicki Wedgwood (around 1hr 49 mins in)

How to overcome ‘comfort spending’ caused by lockdown anxiety (£)

Telegraph - 24 November 2020

We're mentioned as a source of advice in this article

Lockdown is giving people a crack at extreme saving

Business Times - 23 November 2020

Our CVPP plan is discussed here

From 'haves' to 'have-nots': how Covid-19 is swelling UK's subprime ranks

Business Times - 23 November 2020

Our debt research is mentioned in this article

Klarna-challenger Zilch becomes first 'buy now pay later' firm to secure FCA licence

City AM - 23 November 2020

Our comments on buy now pay later feature here

Why Britain could be sleepwalking into a debt crisis

Yorkshire Post - 23 November 2020

Our debt research is mentioned in this article

Payment holidays for credit card and personal loan customers to be extended by six months

The Sun - 20 November 2020

Our Head of Media Sue Anderson feature sin this article

IPPR - Winter Covid debt warning: young people, ethnic minorities, and renters at most financial risk

Wired Gov - 20 November 2020

Our debt research is mentioned in this article

Covid debt warning: young people, ethnic minorities and renters at most financial risk

Ekklesia - 20 November 2020

Our debt research is mentioned in this article

Take the first steps to fix your finances

Cumnock Chronicle - 20 November 2020

Our support for Scottish clients is discussed here

Harnessing residents’ voices and local networks through COVID-19

Inside Housing - 19 November 2020

We're mentioned as a source of advice in this article

From ‘haves’ to ‘have-nots’: how COVID-19 is swelling UK’s subprime ranks

Global Rubber Markets - 19 November 2020

Our debt research is mentioned in this article

Newcastle Building Society Comment: Mortgage Payment Deferrals

NorthEast England Chamber of Commerce - 19 November 2020

Our debt research is mentioned in this article

Winter financial crisis looms for families because of pandemic

Asian Standard - 19 November 2020

Our debt research is mentioned in this article

Covid debt warning: young people, ethnic minorities and renters at most financial risk

Ekklesia - 19 November 2020

Our debt research is mentioned in this article

Contactless Debit Payments Reached All-Time High in August

Money Expert - 19 November 2020

Our debt research is mentioned in this article

Lenders approve FCA mortgage holiday plan

Media outlet - 19 November 2020

Our Head of Policy Peter Tutton contributes to this article

Debt warning: Government urged to change as COVID-19 forces families to a 'tipping point'

Express - 19 November 2020

Our CVPP payment plan is mentioned here

Lockdown Is Giving People Another Crack at Extreme Saving

Bloomberg - 19 November 2020

Our CVPP payment plan is mentioned here

How CVPP is going to make a difference to people's lives

BBC Radio 4 You and Yours - 19 November 2020

Phil Andrew, our Chief Executive, appears on this programme (around 23 mins in)

Barclaycard to impose higher minimum charges on credit cards to clear persistent debt

Which? - 18 November 2020

We're mentioned as a source of advice in this article

Contact centre staff Reach:Out to energy customers hit by Covid storm

Process and Control - 18 November 2020

We're mentioned as a source of advice in this article

Third of UK households plan on slashing Christmas spending due to reduced income as a result of Covid-19

Daily Record - 18 November 2020

We're mentioned as a source of advice in this article

How to create a financial plan

Media outlet - 18 November 2020

Sue Anderson our Head of Media features in this article

Mortgage holidays extended until July 2021 for households struggling due to coronavirus crisis

The Sun - 18 November 2020

Sue Anderson our Head of Media features in this article

Universal Credit: 85,000 claimants to see winter payments rise in December thanks to rule change

Kent Live - 18 November 2020

Our Head of Policy Peter Tutton contributes to this article

From 'haves' to 'have-nots': how COVID-19 is swelling UK's subprime ranks

This Is Money - 18 November 2020

Our debt research features in this article

StepChange responds to FCA’s updated support for mortgage borrowers

CCR Magazine - 18 November 2020

Our Head of Policy Peter Tutton contributes to this article

Coronavirus support for mortgage borrowers confirmed until July 2021

Your Mortgage - 18 November 2020

Our Head of Policy Peter Tutton contributes to this article

Mortgage holiday: Payment deferrals extended into 2021 – full details on FCA announcement

Express - 18 November 2020

Our Head of Policy Peter Tutton contributes to this article

Experiences with debt during the pandemic

Times Radio - 18 November 2020

One of our media volunteers appears on this programme (around 1hr 37 mins in)

"The fear is unbearable": Three million are excluded from financial government support in pandemic

Lancashire Evening Post - 17 November 2020

Our partnership with ExcludedUK is discussed here

Are some of your tenants struggling with debt?

Scottish Housing News - 17 November 2020

Our support for Scottish clients is discussed here

It’s time to take the first steps to fix your finances

Glasgow Evening Times - 17 November 2020

Our support for Scottish clients is discussed here

Emergency borrowing soars in the wake of Covid-19: how to avoid a debt crisis

Motley Fool - 17 November 2020

Our debt research features in this article

A Beginner’s Guide To Cashback

Refinery 29 - 16 November 2020

We're mentioned as a source of advice here

Anneliese Dodds: Lockdown is tough – but help is available out there

This is Oxfordshire - 16 November 2020

We're mentioned as a source of advice in this article

Debt charity warns millions facing coronavirus financial crisis

Choose - 16 November 2020

Our debt research features in this article

Take the first steps to fix your finances

The Herald - 16 November 2020

Sharon Bell, our Head of StepChange Scotland, features in this article

Thousands of Universal Credit claimants to see payments rise from Monday as rules change

Mirror - 16 November 2020

Our Head of Policy Peter Tutton comments in this article

The impact the Coronavirus crisis has had on personal debt in the NorthWest region

BBC North West - 16 November 2020

Our Chief Executive Phil Andrew appears on this programme (from 11:45)

Thousands of people on Universal Credit set to see their winter payments rise

Newcastle Chronicle - 13 November 2020

Our Head of Policy Peter Tutton comments in this article

Thousands of people on Universal Credit set to get a winter payment rise as 'loophole' fixed

Daily Record - 13 November 2020

Our Head of Policy Peter Tutton comments in this article

Universal Credit payments could rise for 85,000 as loophole fixed from Monday

The Sun - 13 November 2020

Our Head of Policy Peter Tutton comments in this article

5 Things You Need to Know

Vox - 13 November 2020

We're included in this daily roundup

UK ‘sleep-walking’ into personal debt crisis, warns charity

Global Rubber Markets - 13 November 2020

Our research on pandemic debt is discussed here

StepChange: UK facing a ‘new and unprecedented debt crisis’ in wake of COVID-19

Scottish Financial News - 13 November 2020

Our research on pandemic debt is discussed here

Bold plan needed to help households exit coronavirus debts safely, says charity

TalkTalk - 13 November 2020

Our research on pandemic debt is discussed here

UK "Sleepingwalking" into Coronavirus Debt Crisis

Money Expert - 13 November 2020

Our research on pandemic debt is discussed here

The nation is “sleep-walking into a £10bn debt crisis”, charity warns

Credit Strategy - 13 November 2020

Our research on pandemic debt is discussed here

Coronavirus-related household debt passes £10bn

Your Money - 13 November 2020

Our debt research is discussed in this article

UK Covid-related household debt up 66% since May (£)

FT - 13 November 2020

We're mentioned in this article

StepChange call on government to avoid ‘crisis’ by changing Universal Credit

Express - 13 November 2020

Our latest comments on Universal Credit are discussed here

85,000 Universal Credit claimants to see winter payments rise after 'unfair' loophole fixed

Grimsby Telegraph - 12 November 2020

Peter Tutton, our Head of Policy, contributes to this article

StepChange and ExcludedUK team up to provide debt support

Your Money - 12 November 2020

Our partnership with ExcludedUK is discussed in this article

How StepChange can assist Scottish charities

Third Force News - 12 November 2020

One of our Business Development Managers, David Naismith, contributes to this article

Leeds cannot afford to let social divide widen as number claiming benefits doubles - the YEP says

Yorkshire Evening Post - 12 November 2020

Our detb research is discussed in this article

2.5m people facing financial crisis due to pandemic say debt charity

About Manchester - 12 November 2020

Our latest research on debt during the pandemic is discussed here

Long-term household debt crisis ‘inevitable’ without urgent intervention

Credit Connect - 12 November 2020

Our latest research on debt during the pandemic is discussed here

Bold plan needed to help households exit coronavirus debts safely, says charity

Yahoo Finance - 12 November 2020

Our latest research on debt during the pandemic is discussed here

'Bold plan' needed to help 1.2 million left in severe debt by coronavirus crisis

My London (and over 20 other outlets) - 12 November 2020

Our latest research on debt during the pandemic is discussed here

Bold plan needed to help households exit coronavirus debts safely, says charity

LBC - 12 November 2020

Our comments on coronavirus debt are discussed in this article

Counting the cost of COVID as Universal Credit claimants in Leeds increases by 98 per cent since start of lockdown

Yorkshire Evening Post - 12 November 2020

Our comments on coronavirus debt are discussed in this article

UK ‘sleepwalking’ into crisis as household debt skyrockets to £10bn

Big Issue - 12 November 2020

Our debt research is featured in this article

Covid money problems spark 'unprecedented' debt crisis

Scotsman - 12 November 2020

Findings from our latest report are discussed in this article

UK 'sleep-walking' into personal debt crisis, warns charity

Daily Mail - 12 November 2020

Our debt research is featured in this article

Emergency help needed for 1million people who have fallen into severe debt since March

Mirror - 12 November 2020

Our debt research is mentioned in this article

UK 'sleep-walking' into personal debt crisis, warns charity

Reuters - 12 November 2020

Our debt research is discussed in this article

Debt crisis warning as UK reports steep rise in emergency borrowing

The Guardian - 12 November 2020

Our debt research is discussed in this article

Wake Up To Money,

BBC Radio 5 Live - 12 November 2020

Our Director of External Affairs Richard Lane appears on this programme along with one of our case study volunteers (from 8m 10s)

Covid means UK 'sleep-walking into a debt crisis'

BBC - 12 November 2020

Our debt research is discussed in this article

What to do if you can't pay your mortgage

Property Reporter - 11 November 2020

We're mentioned as as source of advice in this article

UK debt charity StepChange aims to ease COVID-19 financial pain with new online service

Diginomica - 11 November 2020

Our new CVPP payment plan is discussed in this article

Thousands of Universal Credit claimants to see payment rises as DWP ends 'unfair' loophole

Lancs Live - 11 November 2020

Our Head of Policy Peter Tutton contributes to this article

Rise in buy now, pay later ‘exploiting people with mental health issues’ during lockdown

The Sun - 11 November 2020

Our warnings on buy now pay later debt are mentioned here

Thousands of Universal Credit claimants to benefit as 'unfair' loophole closed

Manchester Evening News - 11 November 2020

Our Head of Policy Peter Tutton contributes to this article

How I manage my money: an office manager, 32, working his way out of credit card debt

i News - 11 November 2020

Our Director of External Affairs, Richard Lane, features in this article

Contact centre staff Reach:Out to energy customers hit by Covid storm

UK News Group - 10 November 2020

We're mentioned as a source of advice in this article

Finance watchdog gets 10,000 complaints linked to pandemic (£)

Times - 10 November 2020

Our debt research is mentioned in this article

Furlough, job losses and illness hit family incomes hardest for those with money worries: Are mortgage lenders stepping up to help?

Daily Mail - 9 November 2020

We're mentioned as a source of advice in this article

Self-Assessment tax return: How to calculate your tax bill ahead of key deadline

Express - 9 November 2020

We're mentioned as a source of advice in this article

Why we may be approaching peak of property mini-boom - Sarah Coles

Yorkshire Post - 9 November 2020

We're mentioned as a source of advice in this article

Financial first aid: how to make it through the second Covid lockdown

Guardian - 9 November 2020

We're mentioned as a source of advice in this article

Martin Lewis rounds up 7 ways to get help if you’re struggling financially during lockdown

The Sun - 9 November 2020

Our Head of Media Sue Anderson contributes to this article

Can't get a mortgage holiday but still need help? Brace yourself for a ‘lender lottery’ (£)

Telegraph - 9 November 2020

We're mentioned in this article

5 tips for dealing with mortgage arrears

Ideal Magazine - 6 November 2020

We're mentioned as a source of advice in this article

How I Save: The mental health activist whose OCD makes him spend impulsively

Metro - 6 November 2020

We're mentioned as a source of advice in this article

We can’t let an unemployment crisis become a debt crisis

Conservative Home - 6 November 2020

Our debt research is discussed in this article

What To Do When You’re Rejected For A Mobile Phone Contract

Forbes - 5 November 2020

We're mentioned as a source of advice in this article

6 schemes extended to help during second lockdown, including furlough, self-employed grants and payment holidays

The Sun - 5 November 2020

We're mentioned as a source of advice in this article

How to survive the nightmare before Christmas: As Lockdown 2.0 threatens to sink the economy... here's our complete guide to staying afloat

This Is Money - 5 November 2020

Our Head of Policy, Peter Tutton, comments in this article

Google fails to ban rogue debt advisers as millions struggle under pandemic pressure (£)

Telegraph - 5 November 2020

Our campaign against rogue debt advice companies is discussed here

StepChange reacts to FCA’s further consumer credit support

CCR Magazine - 4 November 2020

Our response to the FCA's recent report is discussed here

How to survive the nightmare before Christmas

Mail Online - 4 November 2020

Our Head of Policy, Peter Tutton, comments in this article

Personal debt defaults almost double in a month

Media outlet - 4 November 2020

We're mentioned as a source of advice in this article

Pega Helps StepChange Create Online Service Easing the Financial Burdens for UK Citizens in COVID-19 Hardships

UK Tech News - 3 November 2020

Our partnership with Pega is discussed in this article

Increase in people missing card payments

Credit Connect - 3 November 2020

Our debt research is featured in this article

FCA proposes to extend payment deferrals for consumer credit (£)

Credit Strategy - 3 November 2020

We're mentioned in this article

Loan ‘holidays’ extended to six months after new English lockdown (£)

FT - 3 November 2020

We're mentioned in this article

Discussion of support available from us during the pandemic

BBC Radio 4 - You and Yours - 3 November 2020

A client of ours is featured in this piece (from 19m 10s)

Today is the last day to apply for a payment holiday on mortgages, loans or credit cards

The Sun - 2 November 2020

We're mentioned as a source of advice in this article

Top Tips for Winter Blues Survival

HR Director - 2 November 2020

We're mentioned as a source of advice in this article

Urgent action needed by Britons on payment holidays with just one day left to apply

Express - 2 November 2020

We're mentioned as a source of advice in this article

Mortgage payment holidays extended for six months: Everything you need to know to keep your finances on track as England goes back into lockdown

Daily Mail - 2 November 2020

We're mentioned as a source of advice in this article

The Big Conversation: Lloyds Banking Group initiative helping Northern Ireland's path to recovery

Media outlet - 2 November 2020

Vanessa Northam, our Head of Strategic Relationships, is quoted in this article

From minimum payments to spreadsheets – how women can fight back against Covid’s female financial crisis

The Sun - 2 November 2020

We're mentioned as a source of advice in this article

New breed of pay-day loan firms cash in on pandemic (£)

The Times - 2 November 2020

We're mentioned in this article

October 2020

Contact centre staff Reach:Out to energy customers hit by Covid storm

Business Post - 30 October 2020

We're mentioned as a source of advice in this article

5 things you need to know about furlough ending and how it affects your finances

The Sun - 30 October 2020

We're mentioned as a source of advice in this article

StepChange releases September client data analysis and comments on new Bank of England data

CCR Magazine - 30 October 2020

An article about our latest data release and our comments on the latest BoE data

Six simple ways to boost your income in the short term

Aviva blog - 29 October 2020

We're mentioned as a source of advice in this article

Contact centre staff Reach: Out to energy customers hit by Covid storm

CCR Magazine - 29 October 2020

We're mentioned as a source of advice in this article

What happens when Covid support ends? How mortgage holiday, furlough and overdraft changes could affect you

iNews - 29 October 2020

We're mentioned as a source of advice in this article

Furlough and payment holiday deadline: How to handle your financial fears as support ends

Express - 29 October 2020

We're mentioned as a source of advice in this article

Debt & food banks helplines

ITV - 27 October 2020

We're menntioned in this list of supporting organisations from This Morning

5 steps towards saving a £3000 safety net

TalkTalk News - 27 October 2020

We're mentioned as a source of advice in this article

Energy Grants to Pay Your Bill Arrears

Media outlet - 27 October 2020

We're mentioned as a source of advice in this article

One week left to apply for a three month mortgage, credit card or loan payment holiday

The Sun - 27 October 2020

We're mentioned in this article

Treasury minister backs StepChange's Covid payment plan

Credit Strategy - 27 October 2020

Our new payment plan is discussed here

Pega Helps StepChange Create Online Service Easing the Financial Burdens for UK Citizens in COVID-19 Hardships

Yahoo Finance - 23 October 2020

Our partnership with Pega is discussed here

Pegasystems to Support StepChange Financial Services

Executive Gov - 23 October 2020

Our partnership with Pega is discussed here

Universal Credit eligibility: New rules change how much money claimants get from November

Cambridge News - 23 October 2020

Peter Tutton, our Head of Policy, contributes to this article

Bottomline enables StepChange Debt Charity in the launch of New Coronavirus Payment Plan

Shares Magazine - 23 October 2020

Our new Covid Payment Plan is discussed here

The 323,000 borrowers who are still on mortgage and credit card holidays urged to contact lenders as the payment freeze ends in nine days

This Is Money - 23 October 2020

Our comments on plans to end payment holidays are mentioned in this article

StepChange announces new 12-month reduced payment plan for households affected by COVID-19

Media outlet - 23 October 2020

Our new Covid Payment Plan is discussed here

Charity to launch debt payment plan to help those affected by Covid

Your Money - 23 October 2020

Our new Covid Payment Plan is discussed here

StepChange launches 12-month reduced payment plan

Credit Connect - 23 October 2020

Our new Covid Payment Plan is discussed here

New 12-month reduced payment plan for households temporarily affected by Covid

CCR Magazine - 23 October 2020

Our new Covid Payment Plan is discussed here

Martin Lewis warns borrowers have just 10 days left to apply for payment holiday on mortgage, credit card and loans

The Sun - 22 October 2020

Our advice on the subject of payment breaks is quoted here

‘I think I’m in debt – what now?’

Admiral - 22 October 2020

Our debt research is quoted in this articlw

Universal Credit is changing the rules for claiming money in November

Manchester Evening News - 22 October 2020

Peter Tutton, our Head of Policy, contributes to this article

DWP fixes ‘unfair’ Universal Credit loophole

Housing Digital - 22 October 2020

Peter Tutton, our Head of Policy, contributes to this article

85,000 Universal Credit claimants to see payments rise next month thanks to rule change

Mirror - 22 October 2020

Peter Tutton, our Head of Policy, contributes to this article

New 12-month reduced payment plan launches for households affected by Covid-19

Financial Reporter - 22 October 2020

Our new Covid Payment Plan is discussed in this article

What To Do When You’re Rejected For A Mobile Phone Contract

Forbes - 21 October 2020

We're mentioned as a source of advice in this article

Emergency credit will help keep the lights on this winter

Independent - 21 October 2020

We're mentioned as a source of advice in this article

Millions at risk of debt or unable to pay bills due to gap in protection for local lockdowns, warns Citizens Advice

The Sun - 21 October 2020

We're mentioned as a source of advice in this article

Universal Credit finally changes rule to help 85,000 who lose out on cash when paid twice in a month

The Sun - 21 October 2020

Article summary

Work and Pensions Committee calls for Universal Credit reform

Credit Connect - 20 October 2020

Peter Tutton, our Head of Policy, contributes to this article

Struggling insurance customers will have payments reduced or cut if they can’t pay bills

The Sun - 19 October 2020

Sue Anderson, our Head of Media, contributes to this article

Unsure when to retire? 5 important things to consider

TalkTalk news - 19 October 2020

One of our tweets is featured in this article

FCA orders Amigo Loans not to pay dividends or directors without its permission

Evening Standard - 19 October 2020

Our debt researh is discussed in this article

Banks predict mortgage default rise and higher credit card borrowing costs

Credit Strategy - 19 October 2020

Peter Tutton, our Head of Policy, contributes to this article

Universal Credit: New ‘starter payments’ proposed as DWP urged to review ‘worrying' issues

Media outlet - 19 October 2020

Peter Tutton, our Head of Policy, contributes to this article

Working couples should have £11,000 saved to survive unemployment, experts warn

The Sun - 16 October 2020

We're mentioned as a source of advice in this article

Lenders Expected to Hike Cost of Credit Card Borrowing

Money Expert - 16 October 2020

Our debt research is featured in this article

Debt problems in Yorkshire double during coronavirus

BBC - 16 October 2020

Our debt research is discussed in this article and video piece

Evan Davis and FCA to appear at a landmark Credit Summit for 2020

Credit Strategy - 15 October 2020

We're mentioned in this article

Discussion about current financial struggles in Leeds

BBC Radio Leeds - 15 October 2020

Our Chief Executive Phil Andrew appears on this programme from 9:00

Credit Cards That Absorb Existing Debt Are Fast ‘Disappearing’

Forbes - 14 October 2020

We're mentioned as a source of advice in this article

BT calls on staff to start rainy-day fund

The Times - 13 October 2020

We're mentioned in this article

Nearly half of Universal Credit claims weren’t paid in full

Your Money - 13 October 2020

Peter Tutton, our Head of Policy, contributes to this article

Money and mental health special podcast

Which? - 13 October 2020

Andy Shaw, our Debt Advice Coordinator, appears alongside one of our media volunteers on this podcast

From redundancy to national recession, it’s easy to feel overwhelmed right now: Here’s how to get the support you need and future-proof your finances

This Is Money - 12 October 2020

We're mentioned as a source of advice in this article

Debunking the student money myths (£)

Telegraph - 12 October 2020

We're mentioned as a source of advice in this article

Winter debt household numbers increase by half a million

Credit Connect - 12 October 2020

We're mentioned as a source of advice in this article

After we handed over your complaints about licence fee... Questions the BBC was too arrogant to answer

This Is Money - 12 October 2020

We're mentioned as a source of advice in this article

Sidecar savings: auto-enrolment could work for emergency savings

Love Money - 12 October 2020

Our debt research is discussed in this article

How to recognise an addiction to shopping and what to do about it

Metro - 9 October 2020

We're mentioned as a source of advice in this article

Millions of Britons set to face energy bill debt this winter

Express - 9 October 2020

We're mentioned as a source of advice in this article

Millions of householders enter winter in debt to energy firm

Your Money - 9 October 2020

We're mentioned as a source of advice in this article

Nest Insight on early findings from sidecar savings trial

Actuarial Post - 9 October 2020

Our participation in this scheme is mentioned here

Voluntary sidecar savings sign ups remain low despite employee and employer appetite

Pensions Age - 9 October 2020

Our participation in this scheme is mentioned here

Sidecar savings option popular but opt-ins low, finds Nest Insight (£)

Professional Pensions - 9 October 2020

We're mentioned in this article

Tenants in Wales told to take low-interest government loans to pay off Covid rent debt to avoid eviction

The Sun - 9 October 2020

We're mentioned as a source of advice in this article

Millions of homes are entering winter ALREADY in debt to their energy supplier with a 22% increase in those owing money compared to last year

This Is Money - 8 October 2020

We're mentioned as a source of advice in this article

More Youngsters Struggling Financially – Even Before COVID-19

Forbes - 8 October 2020

Sue Anderson, our Head of Media, contributes to this article

Why reforms need to be made to government debt collection

BBC's Radio 4 - 8 October 2020

Our Head of Policy Peter Tutton appears on this programme (from 32m 30s)

My son has racked up thousands in debt — can I transfer it to my card?

iNews - 7 October 2020

We're mentioned as a source of advice in this article

Interview with BBC Breakfast on the changes to debt enforcement letters

Media outlet - 7 October 2020

We're mentioned in this interview with Martin Lewis (around 2hr 30)

‘Threatening’ debt letters that make people suicidal banned after Martin Lewis campaign

The Sun - 7 October 2020

Peter Tutton, our Head of Policy, contributes to this article

8 things to consider if you are about to receive redundancy pay

TalkTalk News - 6 October 2020

Quotes a tweet from us

As Covid continues to wreak destruction on our finances... How can you help a friend facing money problems?

This Is Money - 5 October 2020

We're mentioned as a source of advice in this article

The Klarna question: saviour of the high street or a debt time bomb? (£)

The Times - 5 October 2020

We're mentioned in this article

Klarna: shopper's best friend or a fast track to debt?

The Guardian - 5 October 2020

Our comments on buy now pay later are discussed here

8 big changes affecting your finances this month including end of furlough and payment holidays

The Sun - 2 October 2020

We're mentioned as a source of advice in this article

How lockdown debts drag families under

London Tribune - 2 October 2020

Our debt research is discussed in this article

Reset debt of poorest families in Britain, say Churches

Church Times - 2 October 2020

Our debt research is mentioned in this article

Online Think Tank highlights collections strategy discussions

Credit Connect - 2 October 2020

Our chairing of this group is mentioned

Online shopping sprees using buy-now-pay-later app Klarna left me £1,500 in debt and homeless

The Sun - 2 October 2020

Sue Anderson, our Head of Media, contributes to this article

Christmas spending: managing without loading up credit cards

Worcester News - 1 October 2020

We're mentioned as a source of advice in this article

Britons Borrowed More and Saved Less in August

Money Expert - 1 October 2020

Peter Tutton, our Head of Policy, contributes to this article

September 2020

How to go bust - your options when you can't afford your debts any more

Mirror - 30 September 2020

We're mentioned as a source of advice in this article

Labour backs campaign to stop “unbelievable” Universal Credit cuts

Labour List - 30 September 2020

More coverage of the Joseph Rowntree Foundation letter

Over 50 organisations call for Chancellor to make Universal Credit uplift permanent

FE News - 30 September 2020

More coverage of the Joseph Rowntree Foundation letter

The Joseph Rowntree Foundation’s letter today

The Joseph Rowntree Foundation - 30 September 2020

We're mentioned as a signatory to this letter

Britons Borrowed More and Saved Less in August

Money Expert - 30 September 2020

Peter Tutton, our Head of Policy, contributes to this article

StepChange comments on August’s Bank of England data

CCR Magazine - 30 September 2020

Our comments on the BoE data are discussed here

Consumer borrowing increases for second month in a row

Credit Connect - 30 September 2020

Peter Tutton, our Head of Policy, contributes to this article

Bank of England debt data ‘does not reflect’ reality – tax and mortgage changes called for

Express - 30 September 2020

Peter Tutton, our Head of Policy, contributes to this article

Britons borrowed more and saved less last month as fears grow over strain on household finances as debt repayment holidays end

This Is Money - 30 September 2020

Peter Tutton, our Head of Policy, contributes to this article

Meet The Women Caught In The Vicious Payday Loans Cycle

Yahoo - 29 September 2020

Our debt research is mentioned in this article

Ask CAB: How can I keep getting help to pay my bills during pandemic?

Daily Record - 28 September 2020

We're mentioned as a source of advice in this article

‘Scottish Power harassed me over unpaid bill’ (£)

Telegraph - 28 September 2020

We're mentioned in this article

Beware of scams on Google search - Jenny Ross

Yorkshire Post - 28 September 2020

An article about scam firms on Google impersonating organisations including StepChange

Seven Ways To Stop Money Worries Sinking Your Degree

The Money Charity - 24 September 2020

We're mentioned as a source of advice in this article

How Buy Now Pay Later schemes, like Klarna, risk getting young people into debt

Yahoo Style - 24 September 2020

Our comments on buy now, pay later are discussed here

Government urged to ‘get its house in order’ as tax credit and council tax problems rise

Express - 24 September 2020

Our latest debt research is discussed in this article

The importance of debt advice during the ongoing crisis

BBC Clever about Cash - 24 September 2020

The Head of StepChange Scotland, Sharon Bell, appears on this programme

Claiming benefits for the first time? Here's our quick guide to what's available

Good Houekeeping - 23 September 2020

We're mentioned as a source of advice here

Ninety-three percent struggle to afford essentials

Credit Connect - 23 September 2020

This article discusses our research on government debt collections

An increasing number of under-25s coming to StepChange for help since the start of the pandemic

Times Radio - 23 September 2020

We're mentioned in a business news discussion on this programme (from 54:30)

How to handle Council Tax arrears

Money Magpie - 22 September 2020

We're mentioned as a source of advice in this article

All the financial help you can get if you have to self-isolate due to coronavirus or there’s a local lockdown

The Sun - 22 September 2020

We're mentioned as a source of advice in this article

Your Rental Rights And How To Get Help As Eviction Ban Ends

Huffington Post - 22 September 2020

Our comments on the eviction ban end are discussed here

18-24’s Owe £225 to Buy Now Pay Later Schemes

Wealth and Finance News - 22 September 2020

Our comments on buy now pay later schemes are discussed here

StepChange comments on the lifting of the eviction ban

CCR Magazine - 22 September 2020

Our comments on the eviction ban end are discussed here

Lifting of eviction ban 'could have devastating consequences'

Ekklesia - 22 September 2020

Our comments on the eviction ban end are discussed here

Eviction ban end risks ‘homelessness crisis of government’s own making’

Big Issue - 22 September 2020

Our comments on the eviction ban end are discussed here

Ninety-three percent struggle to afford essentials after Government collections

CCR Magazine - 22 September 2020

Our response to government collection practices is mentioned here

Government debt collection practices slammed as “deeply flawed”

Best Advice - 22 September 2020

Our response to government collection practices is mentioned here

How to clear your debts

Saga - 21 September 2020

We're mentioned as a source of advice in this article

Could these influencers inspire you to save money?

TalkTalk News - 21 September 2020

We're mentioned as a source of advice in this article

Tenant eviction ban ends today – six things renters need to know

The Sun - 21 September 2020

Our debt research is discussed in this article

Coronavirus: Plans to suspend eviction ban could have ‘devastating consequences’ on health, medical bodies warn

Independent - 21 September 2020

Peter Tutton, our Head of Policy, contributes to this article

Student finance: everything you need to know about managing your money

The Guardian - 18 September 2020

We're mentioned as a source of advice in this article

StepChange reacts to FCA’s further Consumer Credit & Overdraft guidance

CCR Magazine - 18 September 2020

Our comments on this FCA guidance are discussed

Consumers and businesses to be given more control of data under new laws

International Workplace - 17 September 2020

Peter Tutton, our Head of Policy, contributes to this article

Consumers warned on fake debt advice sites appearing on Google

TechRadar - 17 September 2020

Firms impersonating StepChange and others are discussed in this article

Online Collections Technology Think Tank confirms speaker line up

CCR Magazine - 17 September 2020

Our Head of Strategic Relationships Vanessa Northam is mentioned in this article

FCA pushes for tailored support in new consumer credit guidance (£)

Credit Strategy - 17 September 2020

We're mentioned in this article

Payment holidays for struggling payday loan customers and £500 interest-free overdrafts to end on October 31

The Sun - 17 September 2020

Sue Anderson, our Head of Media, contributes to this article

Overdraft and credit card payment holiday rules set to change - how they could affect you

Express - 17 September 2020

Richard Lane, our Director of External Affairs, contributes to this article

Klarna in spotlight as Financial Conduct Authority launches crackdown on unsecured credit (£)

The Times - 17 September 2020

Our comments on buy now pay later are mentioned here

Bonfire night’s coming and the whole of Britain is invited (£)

The Times - 14 September 2020

Richard Lane, our Director of External Affairs, contributes to this article

Google must act on scam money adverts, Which? says

Guardian - 14 September 2020

We're mentioned here in this discussion of scam debt advice

Google must do more to tackle scam adverts, says Which?

Shropshire Star - 14 September 2020

Our comments on debt scamming are featured here

Fraudsters target victims by hijacking Google's search engine with phoney financial adverts, consumer group finds

Daily Mail - 14 September 2020

Our comments on debt scamming are featured here

Showing that debt scammers are still incredibly prevalent

Which - 14 September 2020

We commented on these findings in our press release

4 University budgeting tips you need to know

On: Magazine - 11 September 2020

We're mentioned as a source of advice in this article

How to sort out your money if you’ve gone bankrupt in the coronavirus pandemic

Metro - 11 September 2020

We're mentioned as a source of advice in this article

Consumers and businesses to be given more control of data under new laws

WiredGov - 11 September 2020

Peter Tutton, our Head of Policy, contributes to this article

Landlords won’t be able to evict tenants in lockdown areas or over Christmas

The Sun - 11 September 2020

We're mentioned as a source of advice in this article

Your savings in the time of pandemic

FT - 11 September 2020

We're mentioned in this article

Progress: There is life after bankruptcy for small business owners who have gone under

Metro - 10 September 2020

We're mentioned as a source of advice in this article

The Rise Of The Microshopping Addiction

Refinery 29 - 10 September 2020

We're mentioned as a source of advice in this article

Consumers and businesses to be given more control of data under new laws

New Business - 10 September 2020

Peter Tutton, our Head of Policy, contributes to this article

We must all work together to ride out the recession

Big Issue - 9 September 2020

We're mentioned as a source of advice in this article

Debt advice providers to hire 500 more advisors with £38m extra funding

Credit Strategy - 7 September 2020

Our expansion plans are discussed in this article

Consumer credit and mortgage borrowing return to pre-pandemic levels

Credit Connect - 3 September 2020

Our debt research is discussed in this article

Additional £37.8m for Debt advice funding allocated

Credit Connect - 3 September 2020

Our latest funding changes are discussed in this article

Additional £38m for debt advice funding in England goes into action

CCR Magazine - 3 September 2020

Our latest funding changes are discussed in this article

These are the bills you should not pay off

Independent - 2 September 2020

We're mentioned as a source of advice in this article

StepChange publishes new July debt analysis and comments on Bank of England data

CCR Magazine - 2 September 2020

Our debt research is discussed here

Charity warns of serious household debt problems as legacy of pandemic

Ekklesia - 2 September 2020

Our comments on the impact of coronavirus are discussed here

First tranche of Covid debt advice funding allocated

Best Advice - 2 September 2020

Our recent funding changes are discussed here

August 2020

Resumption of bailiff visits in England and Wales 'rushed and premature'

Ekklesia - 27 August 2020

Our comments on the renewal of bailiff visits are discussed here

Charities: FCA could “go further” with new mortgage guidance

Credit Strategy - 27 August 2020

Our comments on the FCA's mortgage guidance are discussed here

Industry reacts to next stage of support for mortgage borrowers

Mortgage Introducer - 27 August 2020

Richard Lane, our Director of External Affairs, contributes to this article

FCA proposes the next stage of support for mortgage borrowers

Credit Connect - 27 August 2020

Richard Lane, our Director of External Affairs, contributes to this article

Charity warns of unintended consequences of Covid help

Mortgage Strategy - 27 August 2020

Our comments on coronavirus support are discussed here

FCA: ‘Extend Support For Mortgage Borrowers Beyond October’

Forbes - 27 August 2020

Richard Lane, our Director of External Affairs, contributes to this article

Mortgage payment holidays to end on October 31 and if you take extra help it could damage your credit score

The Sun - 27 August 2020

Sue Anderson, our Head of Media, contributes to this article

Help is needed after mortgage holidays end, FCA tells banks (£)

The Times - 27 August 2020

We're mentioned in this article

One in five Brits have no idea how much debt they're in

The Sun - 26 August 2020

We're mentioned as a source of advice in this article

Zopa launches its first fixed-rate savings accounts

Fintech Futures - 26 August 2020

Our partnership with Zopa is discussed here

StepChange comments on the return of bailiff visits

CCR Magazine - 26 August 2020

Our comments on bailiff visits are discussed here

Eviction ban extended for four weeks

Credit Strategy - 26 August 2020

Our warning over the eviction ban is discussed here

The dangers of loan sharks

BBC Radio Wales - 26 August 2020

Peter Tutton, our Head of Policy, contributes to this programme (from 49:10)

Eviction ban extended for four weeks

Credit Strategy - 25 August 2020

Our comments on the eviction ban are discussed here

Coronavirus: Loan sharks target people with money worries

BBC - 25 August 2020

Our comments on the end of the furlough scheme are discussed in this article

People’s rights after the resumption of bailiff action on the 23rd

BBC Radio Essex - 25 August 2020

Our Debt Advice Coordinator Andy Shaw appears on this programme (from 3hr 12 min)

Bailiffs return to debt collecting in England and Wales after five-month suspension

Money Saving Expert - 25 August 2020

Our comments on the return of bailiffs are discussed in this article

Bailiffs return ‘puts people at risk’, say charities

Big Issue - 25 August 2020

Our comments on the return of bailiffs are discussed in this article

The impact of Buy Now Pay Later programmes on consumers

Channel 4 - 25 August 2020

Richard Lane, our Director of External Affairs, appeared on this edition of 'Supershoppers' (from 18 min 30s)

“Sunday” discussion of ethical and religious affairs

BBC Radio 4 - 24 August 2020

Our suggestions for how best to cope with the economic impacts of the coronavirus crisis on household finances were mentioned briefly on this programme

The mortgage prisoner penalty (£)

The Times - 24 August 2020

We're mentioned in this article

Alarming rise in councils sending bailiffs round to collect unpaid council tax

Mirror - 24 August 2020

Our debt research is featured in this article

Eviction ban for renters extended by four weeks as thousands face losing their homes

The Sun - 24 August 2020

Our debt research is featured in this article

Nicky Morgan: Ministers must act swiftly to avoid a disaster – bailiffs abusing vulnerable people over council tax arrears

Conservative Home - 24 August 2020

Our debt research is featured in this article

How to start a conversation about your debt

Zopa blog - 21 August 2020

A blog article by our Business Development Manager, Daniel Woodhead

Mortgage UK: The steps Britons should take if they are struggling with payments

Express - 20 August 2020

We're mentioned as a source of advice in this article

11 simple ways to save nearly £6,000 before Christmas 2020 and recession proof your finances

The Sun - 20 August 2020

Sue Anderson, our Head of Media, contributes to this article

Unemployed grant: How to apply for grants up to £10k if you’ve lost your job

Daily Express - 19 August 2020

We're mentioned as a source of advice in this article

The small and simple steps we can take to put ourselves in the best possible financial position

Daily Mail - 19 August 2020

We're mentioned as a source of advice in this article

Eviction ban to end next week – your rights if you can’t pay your rent and how to get help if you’re in arrears

The Sun - 19 August 2020

We're mentioned as a source of advice in this article

Get Rich Or Browse TikTok Trying

Vice - 19 August 2020

Our debt research is featured in this article

Shock proof your finances: here's how to fight back against recession

Daily Mail - 19 August 2020

Our debt research is featured in this article

As Fintech Zopa Launches UK based Bank, Debt Advice Charity StepChange to Provide Free Debt and Money Management Tools to Customers

Crowdfund Insider - 19 August 2020

Our help for clients is discussed in this article

The Devastating Effect Debt Had On My Mental Health

Refinery 29 - 17 August 2020

We're mentioned as a source of advice in this article

I'm being kicked out because I cannot pay my rent - your rights as eviction ban ends

Mirror - 17 August 2020

We're mentioned as a source of advice in this article

How to start a conversation about your debt

Zopa blog - 17 August 2020

Daniel Woodhead, one of our strategic relationships managers, features in this blog

Credit card and loan borrowing is predicted to fall by a record amount - but will those who really need to borrow be able to?

This Is Money - 17 August 2020

Peter Tutton, our Head of Policy, contributes to this article

Report highlights concerns as high-cost credit firms allow repeat borrowing

Ekklesia - 14 August 2020

Adam Butler, our Public Policy Manager, comments in this article

Sefton residents with Council Tax concerns urged to get in touch now

My Sefton - 13 August 2020

We're mentioned as a source of advice in this article

Everything You Need To Know If You’ve Lost Your Job

Refinery 29 - 13 August 2020

We're mentioned as a source of advice in this article

What is a recession and what does it mean?

The Sun - 13 August 2020

We're mentioned as a source of advice in this article

How to recession proof your finances as UK economy slumps 20%

The Sun - 13 August 2020

Sue Anderson, our Head of Media, contributes to this article

Eviction surge ‘not likely’ as less than 5% of tenants in arrears

Your Money - 13 August 2020

Richard Lane, our Director of External Affairs, contributes to this article

Charities warn of impending welfare crisis without extra Government support as scale of Covid-19 job losses is revealed

i News - 12 August 2020

Our debt research is featured in this article

Ways to change your attitude to money and live a happier life

Fab UK - 11 August 2020

We're mentioned as a source of advice in this article

Will there be a recession in the UK and how could it affect me?

The Sun - 11 August 2020

We're mentioned as a source of advice in this article

Where to now? End of eviction ban leaves tenants fearing for future

Guardian - 10 August 2020

We're mentioned as a source of advice in this article

Campaigners stage East Ham protest as coronavirus evictions ban looms

Newham Recorder - 10 August 2020

Our debt research is discussed in this article

Money round-up

The Times - 10 August 2020

Adam Butler, our Public Policy Manager, comments on this story highlighting high-cost credit products

'Uncertainty made me struggle': Covid puts financial stress on young people

Guardian - 10 August 2020

Our debt research is discussed in this article

NatWest and RBS overdraft price changes start today: will you pay more?

Which - 7 August 2020

We're mentioned as a source of advice in this article

StepChange responds to FCA’s Repeat Borrowing Findings

Media outlet - 7 August 2020

Adam Butler, our Public Policy Manager, comments on this story

Over half of borrowers regret using high cost credit products

Credit Strategy - 7 August 2020

Our debt research is discussed in this article

FCA warns high-cost lenders on repeat loans

ShareCast - 7 August 2020

Our debt research is discussed in this article

Credit warning: Regulator discovers shocking lending practices - 'significant' harm caused

Express - 7 August 2020

Adam Butler, our Public Policy Manager, comments on this story

Payday loan firms lure borrowers into debt with pictures of exotic holidays, City watchdog warns

Daily Mail - 7 August 2020

Our debt research is feature in this article

FCA calls for your input on ongoing support for borrowers

Mortgage Introducer - 3 August 2020

Richard Lane, our Director of External Affairs, contributes once again to this article

FCA considering further help for borrowers unable to resume mortgage payments

Financial Reporter - 3 August 2020

Richard Lane, our Director of External Affairs, contributes to this article

Mortgage holidays may be extended beyond October according to FCA – details due next month

Express - 3 August 2020

Richard Lane, our Director of External Affairs, contributes to this article

FCA seeks views on mortgage support

FT Advisor - 3 August 2020

Richard Lane, our Director of External Affairs, contributes to this article

Universal Credit: House of Lords select committee joins calls for Government to write off tax credit debt for claimants

i News - 03 August 2020

Sue Anderson, our Head of Media, contributes to this article

July 2020

StepChange comments on the Financial Conduct Authority’s new vulnerability guidance

CCR Magazine - 31 July 2020

Our comments on this new guidance are discussed here

OpenWrks lands government deal as digital affordability provider

FinTech Futures - 31 July 2020

Our contribution to this project is mentioned

Regulators Pursue ‘Positive Outcomes’ For Vulnerable Customers

Forbes - 31 July 2020

Peter Tutton, our Head of Policy, contributes to this article

Martin Lewis tells how to save thousands with 12 banking tips you need to know

Liverpool Echo - 30 July 2020

We're mentioned as a source of advice in this article

Understanding rental yield

Zoopla - 30 July 2020

We're mentioned as a source of advice in this article

StepChange publishes new June debt analysis and comments on Bank of England data

CCR Magazine - 30 July 2020

Our debt research is featured in this article

Consumer credit declines despite mortgage borrowing increase

Credit Connect - 30 July 2020

Peter Tutton, our Head of Policy, contributes to this article

Consumer borrowing is rising again, says Bank of England (£)

FT - 30 July 2020

Our debt research is featured in this article

How coronavirus has brought debt advice into the frame for employee wellbeing programmes

REBA blog - 29 July 2020

Ammer Malik, Senior Business Development Manager at StepChange, writes for REBA’s blog

How Can Consumers Recession-Proof Their Finances?

Finance Monthly - 27 July 2020

We're mentioned as a source of advice in this article

What you can do if you do get made redundant - the three key things to get right

Mirror - 27 July 2020

We're mentioned as a source of advice in this article

‘Mortgage poverty’ skyrockets - how Britons can keep on top of payments

Express - 27 July 2020

We're mentioned as a source of advice in this article

Financial anxiety: Savers should not ‘be paralysed by fear’ – what to do as lockdown ends

Express - 27 July 2020

We're mentioned as a source of advice in this article

TSB launches market-leading personal loan: should you apply?

Which? - 27 July 2020

We're mentioned as a source of advice in this article

Redundancy during coronavirus: what are my rights and what should I do with my money?

Guardian - 27 July 2020

We're mentioned as a source of advice in this article

How to get out of the coronavirus debt trap: Your ten-step plan to getting your finances back under control

This Is Money - 27 July 2020

We're mentioned as a source of advice in this article

Government urged to protect renters from eviction

Houseladder - 27 July 2020

Our comments on the position of renters is discussed here

‘We are not encouraging irresponsible spending’: Klarna rejects buy now, pay later regulation (£)

Telegraph - 27 July 2020

Our comments on buy now, pay later are mentioned here

Save £5,200 to pay for next year’s holiday with the 52-week money saving challenge

The Sun - 24 July 2020

We're mentioned as a source of advice in this article

Why hasn’t the government extended the ban on rental evictions?

New Statesman - 24 July 2020

Our debt research is featured in this article

How The Two-Child Benefit Limit Is Trapping Families In Poverty Amid Covid

Each Other - 24 July 2020

Our debt research is featured in this article

Ofcom sets out new vulnerable customer fair treatment guidelines

Credit Connect - 24 July 2020

Peter Tutton, our Head of Policy, contributes to this article

Money Podcast, discussing the lockdown debt divide

Which? - 24 July 2020

Sue Anderson, our Head of Media, features in this podcast

How to Talk about Money during a Pandemic

Principality - 23 July 2020

We're mentioned as a source of advice in this article

‘I’m In More Arrears Now’: Waiting Weeks For Universal Credit Amid The Pandemic

Each Other - 23 July 2020

Our debt research is featured in this article

StepChange and Generation Rent urge Government to protect renters from eviction

Credit Connect - 23 July 2020

Phil Andrew, our Chief Executive, contributes to this article

Government urged to protect renters from eviction

Landlord Today - 23 July 2020

Phil Andrew, our Chief Executive, contributes to this article

Vulnerable customers must be treated fairly

Ofcom - 23 July 2020

Peter Tutton, our Head of Policy, contributes to this article

Finding the way forward: Covid-19 and the UK coffee industry

Allegra World Coffee Portal - 22 July 2020

Our debt research is featured in this article

Local data reveals the boroughs “left behind” by the government’s Covid-19 response

New Statesman - 22 July 2020

Our support for clients during coronavirus is discussed in this article

Debt advice charities call for action to protect consumers from bad practice by IVA providers

CCR Magazine - 22 July 2020

Our comments on IVA rules are discussed in this article

Call for stronger rules for IVA providers

Credit Connect - 22 July 2020

Our comments on IVA rules are discussed in this article

Advice charity and campaign group warn half a million may lose their homes

Credit Strategy - 22 July 2020

Our debt research is featured in this article

StepChange and Generation Rent urge Government to protect renters from eviction

CCR Magazine - 22 July 2020

Our joint open letter to Robert Jenrick MP is discussed in this article

Has Coronavirus Put Your Finances In Perspective?

Wales 24/7 - 21 July 2020

We're mentioned as a source of advice in this article

How to overcome financial anxiety during economic uncertainty

Open Access Government - 21 July 2020

We're mentioned as a source of advice in this article

Klarna maintains it tightened up on lending in lockdown

Engage - 21 July 2020

Sue Anderson, our Head of Media, contributes to this article

Charity calls on government to stop bailiff and court fees being added to council tax debt in England

Media outlet - 21 July 2020

Our debt research is featured in this article

Could This Emergency Law Prevent Thousands Becoming Homeless?

Each Other - 21 July 2020

Our debt research is featured in this article

How Coronavirus is affecting our clients and what people can do to navigate financial issues during the pandemic

BBC Radio Kent - 16 July 2020

Richard Lane, our Director of External Affairs, appears on this programme (from 3:34:00)

Article on Breathing Space

CCR - 15 July 2020

Our compaigning work on Breathing Space is discussed in this article

Government must act to stop £158m in bailiff fees

Government Business - 15 July 2020

Our comments on council tax arrears are discussed in this article

Bailiffs due to begin collecting coronavirus debts within weeks, warns Labour

Mirror - 15 July 2020

Our research on council tax arrears is discussed in this article

Council tax regulations need ‘urgent’ attention as four million fall into debt

Express - 15 July 2020

Our comments on council tax arrears are discussed in this article

Bailiff fears as councils chase unpaid tax debts

BBC - 14 July 2020

Our comments on the re-introduction of bailiffs are discussed here

Rob Gardner suggests three money moves for millennials

The UK Newspaper - 13 July 2020

We're mentioned as a source of advice in this article

Money: Has lockdown living left your finances reeling? Here’s how to get back on track…

Metro - 13 July 2020

We're mentioned as a source of advice in this article

VAT and SDLT cuts on menu as Chancellor serves up ‘Plan for Jobs’

Tax.org - 13 July 2020

Our debt research is discussed in this article

How to get out of debt advice from an expert

Cosmopolitan - 10 July 2020

We're mentioned as a source of advice in this article

An MP cites StepChange figure following the Chancellor's summer statement

Twitter - 10 July 2020

Our debt research is figured in this twitter exchange

Government support is being stripped away when it’s needed more than ever

TUC - 9 July 2020

Our debt research is featured in this blog piece

A guest blog from Marloes Nicholls,

Medium - 9 July 2020

We hosted a guest blog from the Head of Programmes at the Finance Innovation Lab on the future of Open Banking

Payday lender Shelby Finance writes off £500,000 loan debt for hundreds of customers

Sun - 8 July 2020

We're mentioned as a source of advice in this article

I cried after spending £23,700 on holidays and Micheal Kors handbags – how I became debt free in two years

Sun - 8 July 2020

Our debt research is featured in this article

Blog: When winter comes, a cold wind of fuel poverty will blow …

Media outlet - 2 July 2020

Our debt research is featured in this article

New online tool to help people navigate finances in wake of Covid-19

CCR - 2 July 2020

We're mentioned as a source of advice in this article

MaPS launches new online tool

Credit Connect - 2 July 2020

We're mentioned as a source of advice in this article

Bank customers in for a nasty shock: Near-40% overdraft rates to come back within weeks as regulator shelves probe into borrowing costs

This Is Money - 2 July 2020

Peter Tutton, our Head of Policy, contributes to this article

StepChange welcomes Government intention to get its debt management house in order

CCR Magazine - 1 July 2020

Our comments on debt management reform are discussed here

Mortgage Lenders Pull Excessive LTV Offers As Covid Clobbers Housing Market

Fintech Zoom - 1 July 2020

Richard Lane, our Director of External Affairs, contributes to this article

Struggling credit card borrowers offered lower repayments and more time to pay off interest-free overdrafts

The Sun - 1 July 2020

Sue Anderson, our Head of Media, contributes to this article

June 2020

Calls for evidence in Government debt collection welcomed

Credit Connect - 30 June 2020

Peter Tutton, our Head of Policy, contributes to this article

Bank of England credit data doesn’t tell the whole story, says StepChange

CCR Magazine - 30 June 2020

Our debt research is discussed in this article

Mortgage Lenders Pull High LTV Deals As Covid Clobbers Housing Market

Forbes - 30 June 2020

Our debt research is discussed in this article

Families £868 a month better off thanks to lockdown restrictions

Mirror - 30 June 2020

Richard Lane, our Director of External Affairs, contributes to this article

Mortgage approvals fall 90% to record low in May as coronavirus hits housing market

Independent - 30 June 2020

Richard Lane, our Director of External Affairs, contributes to this article

Rise of the accidental saver: Britons tucked away a record £25.6bn last month and continued to pay off billions in credit card debt

This Is Money - 30 June 2020

Richard Lane, our Director of External Affairs, contributes to this article

Counselling services for British problem gamblers

Business Matters Magazine - 29 June 2020

We're mentioned as a source of advice here

Over a million households likely to build up council tax arrears

Your Money - 29 June 2020

Our views on council tax arrears are discussed here

Opinion: Government letting bailiffs loose on vulnerable at worst possible time

LoveMoney - 29 June 2020

Our debt research is featured in this piece

Klarna targets British shoppers with loyalty scheme that ‘encourages overspending’

Telegraph - 29 June 2020

We comment on this latest move by Klarna

Klarna’s new buy now pay later loyalty scheme ‘encourages overspending’, warns charity

The Sun - 29 June 2020

Sue Anderson, our Head of Media, contributes to this article

Charities demand council tax reform as ban on face-to-face bailiff collection ends

Welfare Weekly - 26 June 2020

Our views on council tax reform are discussed here

Debt charities warn of August ‘debt D-day’ unless government takes action to facilitate council tax recovery outside the court process

Rightsnet - 26 June 2020

Our views on debt collection are discussed here

Calls for urgent changes to council tax debt collection

Wigan Today - 26 June 2020

Our views on debt collection are discussed here

Payments Freeze Shields Credit Scores Through Coronavirus Crisis

Forbes - 25 June 2020

We're mentioned as a source of advice in this article

Number of Bolton people seeking debt advice could soar

Bolton News - 25 June 2020

Our debt research is featured in this piece

Savers Added £11 Billion to Easy-Access Accounts During Lockdown

Money Expert - 25 June 2020

Our debt research is featured in this piece

Government allows resumption of bailiff enforcement visits

Ekklesia - 25 June 2020

We comment in this article

Council tax debt collection methods need reform before bailiff visits resume

Yahoo Finance - 25 June 2020

Our views on debt collection are mentioned here

Dealing with the financial impact of COVID-19

Keeping the Faith - 24 June 2020

We're mentioned as a source of advice in this article

Reimposition of enforcement visits ‘deeply troubling’

Credit Connect - 24 June 2020

Our views on enforcement visits are discussed

10 things you need to know if you’re at risk of being made redundant or lose your job

Sun - 23 June 2020

We're mentioned as a source of advice in this article

Dear Coleen: I've blown a fortune in lockdown and I haven’t told my boyfriend

Mirror - 23 June 2020

We're mentioned as a source of advice in this article

Coronavirus pandemic could drive more Leeds children into poverty

Leeds Live - 23 June 2020

Our debt research is featured in this piece

Debt management: How to handle your arrears and cover costs - 'challenge yourself'

Express - 22 June 2020

We're mentioned as a source of advice in this article

How to handle debt in the time of coronavirus

Moneywise - 22 June 2020

We're mentioned as a source of advice in this article

Lockdown mistakes that will still be costing you in 6 years' time

Mirror - 22 June 2020

Our debt research is featured in this piece

StepChange welcomes FCA’s extension of consumer credit payment freeze

CCR Magazine - 22 June 2020

Our position on the latest FCA move is discussed

Credit card and loan repayment holidays extended as £6bn debt mountain piles up

Yahoo Finance - 22 June 2020

Richard Lane, our Director of External Affairs, contributes to this article

Credit card and overdraft payment holidays extended until October

Independent - 22 June 2020

Richard Lane, our Director of External Affairs, contributes to this article

Credit card and loan repayment holidays extended as £6bn debt mountain piles up (£)

Telegraph - 22 June 2020

We're mentioned as a source of advice in this article

Credit card and loan borrowers can freeze repayments for three more months, but regulator says they should pay a reduced amount if possible

This Is Money - 22 June 2020

Richard Lane, our Director of External Affairs, contributes to this article

How The Electrical Industries Charity can help you to look after your financial well-being during COVID-19

Voltimum - 19 June 2020

We're mentioned as a source of advice in this article

Educating borrowers about mortgage payment deferrals

Financial Reporter - 19 June 2020

Our debt research is featured in this piece

By identifying vulnerable customers, you can create better collections strategies

Experian - 19 June 2020

We're mentioned as a source of advice in this article

Overdraft users to get another three-month break

Wales Online - 19 June 2020

Richard Lane, our Director of External Affairs, contributes to this article

Struggling credit card borrowers to be offered lower repayments and £500 interest-free overdrafts to be extended

Media outlet - 19 June 2020

Sue Anderson, our Head of Media, contributes to this article

Credit card and overdraft payment holidays massively extended under new rules

Mirror - 19 June 2020

Richard Lane, our Director of External Affairs, contributes to this article

Tackling poverty as COVID-19 hits hard in Perth and Kinross

Daily Record - 17 June 2020

We're mentioned as a source of advice in this article

5 money mistakes to avoid

NWE Mail - 17 June 2020

We're mentioned as a source of advice in this article

Warning about debt advice firm impersonators

Your Money - 17 June 2020

We warn about impostor firms

Credit Card Rates Hit Record High

Money Expert - 17 June 2020

Our debt research is featured in this piece

The price of the pandemic: bipolar disorder, money and lockdown

Bipolar UK - 16 June 2020

We're mentioned as a source of advice in this article

What To Do If You’re In Debt With Your Energy Provider

Wales 247 - 16 June 2020

Our debt research is featured in this piece

Coronavirus Debtbuster: dealing with debt in Lockdown

Good Housekeeping - 16 June 2020

Our debt research is featured in this piece

Am I Making You Uncomfortable? Podcast discussing the difficulty people have talking about their finances

HuffPost - 16 June 2020

Senior Research and Insight Office Josie Warner appears to discuss the difficulty people have talking about online finances.

Don’t be lulled into bad money habits by lockdown longueurs

Scotsman - 15 June 2020

We are mentioned as a source of advice in this article

Overdraft debt: How to manage it ahead of next month’s changes – ‘clear the debt first’

Express - 15 June 2020

We are mentioned as a source of advice in this article

The economic consequences of the pandemic

Master Investor - 15 June 2020

Our debt research is featured in this piece

Universal Credit and other benefits could help with energy debt – full list revealed

Daily Express - 15 June 2020

Our debt research is featured in this piece

Over a million people are struggling to pay fuel bills during lockdown - how to get help

Daily Record - 15 June 2020

Our debt research is featured in this piece

A freelancer’s guide to getting mortgage fit

IPSE Blog - 12 June 2020

We're mentioned as a source of advice in this article

High-interest lending should be banned - charity pushes for interest rate cap in the UK

Daily Express - 12 June 2020

Our debt research briefly features in this article

Discussion about women and the impact of coronavirus

BBC Radio 4 - 12 June 2020

Our debt research figures are featured in this piece

Housing Affordability In The Post-Covid Property Market

Forbes - 11 June 2020

Our recent polling is quoted in this article

Coronavirus: Calls for interest rate cap for banks

Yahoo Finance - 11 June 2020

Our debt research is cited in this article

DWP boss under pressure to replace Universal Credit advance payments with non-repayable grants

Media outlet - 11 June 2020

We're mentioned in this article about UC payments

Warning on 'post-Covid personal debt tsunami' unless radical relief is given

Ekklesia - 11 June 2020

More on our debt research based on the lockdown period

MPs and peers lobby Chancellor to stop debt collectors chasing coronavirus council tax arrears

Telegraph - 11 June 2020

More about our call for the cessation of debt collection for council tax arrears

Piece calling for the cessation of bailiffs collecting council tax debt

Telegraph - 11 June 2020

Baroness Morgan cites our debt statistics in this article

vUniversal Credit payment delay can bring eviction threat and more debt for benefit claimants

My London - 11 June 2020

Our Head of Policy Peter Tutton is quoted in this article which was syndicated widely on local press websites

How to Boost Your Pension in the Covid-19 Crisis

Morningstar - 10 June 2020

We're mentioned in this article

Coronavirus: advice services get £38m amid warning of debt 'tsunami'

Yahoo Finance - 10 June 2020

Our debt research is featured in this article

Job fears bigger barrier to home ownership than deposit size for first time in a decade

Media outlet - 10 June 2020

We're mentioned as a source of advice in this article

Coronavirus: calls for interest rate cap for banks

Yahoo Finance - 10 June 2020

Our debt research from last year is cited in this article

Government reveals a £38million debt advice package today – warnings of 'bumpy road ahead'

Daily Express - 10 June 2020

Our CEO Phil Andrew contributes to this article

‘Big divide’ in how household budgets have fared during pandemic (scroll down)

Metro - 10 June 2020

Our debt research is discussed in this article

Tsunami of pandemic debt mounting in millions of British households

Independent - 10 June 2020

Our debt research is discussed in this article

'Tsunami' of personal debt expected, charity warns

The Scotsman - 10 June 2020

Our debt research is discussed in this article

The rich get richer during lockdown

Daily Mail - 10 June 2020

Our debt research is discussed in this article

Universal Credit reform called for as coronavirus debt tsunami becomes 'inevitable'

Daily Express - 10 June 2020

Our research findings on debt and coronavirus are discussed in this article

Interviews with Channel 5 News about debt and lockdown

Channel 5 via Twitter - 10 June 2020

Both our Direct or External Affairs Richard Lane and one of our clients were interviewed in this report

Return of bailiffs once coronavirus lockdown is lifted would be ‘unfair and unsafe’ without additional government action, says StepChange Debt Charity

Rightsnet - 9 June 2020

Our comments on bailiffs during lockdown are discussed in this article

Lockdown pays off for two million high-earning households (£)

Telegraph - 9 June 2020

Our debt research is discussed in this article

Rich get even richer as coronavirus forces less well off into debt to pay bills

Mirror - 9 June 2020

Our debt research is discussed in this article

Millions of Brits have gone an extra £1,000 into debt due to coronavirus, charity warns

Mirror - 9 June 2020

Our debt research is discussed in this article

‘Big divide’ in how household budgets have fared during coronavirus crisis

Yahoo Finance - XX June 2020

Our debt research is discussed in this article

Poorer families face higher debts as income losses bite (£)

FT - 9 June 2020

We're mentioned as a source of advice in this article

Brits already feeling £6bn ‘personal debt tsunami’ thanks to Covid-19

The Big Issue - 9 June 2020

Our research on household debt is discussed in this article

Millions owe £2,000 extra due to coronavirus as UK in ‘debt crisis’, says Stepchange

The Sun - 9 June 2020

Our research into debt during coronavirus is discussed in this article

Coronavirus: Cash boost for debt advice as '£6bn tsunami' hits households

Sky News - 9 June 2020

Our research on household debt is discussed in this article

UK households face £6bn debts because of Covid-19, says charity

The Guardian - 9 June 2020

Our research on household debt is discussed in this article

StepChange client Sarah talks about her financial experiences in lockdown

BBC Breakfast via Twitter - 9 June 2020

One of our clients talks about her experiences

Would you tell the world if you were £27,000 in debt? Clare Seal did

Daily Mail - 8 June 2020

We're mentioned as a source of advice in this article

Struggling households warned against ‘quick fix’ promises from loan sharks – here are the alternatives

The Sun - 8 June 2020

We're mentioned as a source of advice in this article

Council tax: Bailiffs to soon chase debts again following ‘unfair and unsafe’ announcement

Express - 8 June 2020

Our Head of Policy, Peter Tutton, contributes to this article

StepChange: Government must act to protect COVID-19 affected from bailiffs

Mortgage Introducer - XX June 2020

Our Head of Policy, Peter Tutton, contributes to this article

Regulators have blacklisted NINE unauthorised debt advice companies since April as record numbers of worried Britons look for financial help

Daily Mail - 8 June 2020

This article highlights impostors pretending to be StepChange

Gambling loophole 'must be shut down'

BBC - 5 June 2020

Our comments on the gambling loophole are discussed

Financial services sector can help consumers in the aftermath of Covid-19, Baroness Morgan tells PIMFA’s Virtual Fest

Wealth Adviser - 5 June 2020

Our debt research is discussed in this article

StepChange brands return of bailiffs ‘unfair and unsafe’ without additional Government action

CCR Magazine - 5 June 2020

Our comments and action on bailiffs during lockdown are discussed in this article

Bailiff visits to return as lockdown measures eased

Your Money - 5 June 2020

Our comments on bailiffs are discussed in this article

StepChange: Government must act to protect COVID-19 affected from baliffs

Mortgage Introducer - 5 June 2020

Our comments and action on bailiffs during lockdown are discussed in this article

Don't be a loan shark victim

Tenby Observer - 4 June 2020

We're mentioned as a source of advice in this article

We survived - and thrived - after bankruptcy - here's how to do it

Moneywise - 4 June 2020

We're mentioned as a source of advice in this case study

Emergency food parcels for children double in a year – food banks

ITV - 3 June 2020

Our role in supporting foodbanks is mentioned in this article

Food banks give twice as many emergency parcels to children during UK coronavirus pandemic compared to last year

iNews - 3 June 2020

Our role in supporting foodbanks is mentioned in this article

Guarantor lender Amigo Loans under investigation by the FCA over as it's revealed 95% of complaints about it were upheld

This Is Money - 3 June 2020

Our debt research is discussed in this article

Meet The Finfluencers: The women making money a feminist issue because we need a *serious* shake-up

Glamour - 2 June 2020

We're mentioned as a source of advice in this article

Seven tips on saving while mortgage payments are on hold

What Mortgage - 2 June 2020

We're mentioned as a source of advice in this article

Money Box

BBC Radio 4 - 1 June 2020

Features an investigation into gambling firms. We're cited as a charity urging the Gambling Commission to take action (from 9:20)

Have young people ever been worse prepared for a recession? (£)

Sunday Times - 1 June 2020

Our Head of Media, Sue Anderson, contributes to this article

May 2020

RBS to refund 26,000 customers

Scottish Sun - 28 May 2020

We're mentioned as a source of advice in this article

How to face your finances in lockdown

The Guardian - 28 May 2020

We're mentioned as a source of advice in this article

Mortgage Holiday: Citizen's Advice responds to extension news

Express - 26 May 2020

Peter Tutton, our Head of Policy, contributes to this article

Payment freezes are ending - this is what you should do to handle the additional interest

Express - 26 May 2020

We're mentioned as a source of advice in this article

Telling the world I was £27,000 in debt made me realise I was not alone

i News - 22 May 2020

We're mentioned as a source of advice in this article

Make A Difference campaign

BBC Radio Scotland - 22 May 2020

Our Head of Scotland Sharon Bell contributes in this programme (from 34:20)

Britons spurned by banks caught in a coronavirus credit crunch

Mail Online - 21 May 2020

Our Head of Media, Sue Anderson, is quoted in this article

How to get help with paying your council tax as over 2 million are behind on bills

The Sun - 21 May 2020

Our comments on council tax are mentioned in this article

Martin Lewis and MoneySavingExpert launch free online courses

The Sun - 21 May 2020

We're mentioned as a source of advice in this article

Coronavirus forces two million to fall behind on council tax bills

Mirror - 21 May 2020

Our CEO Phil Andrew is quoted in this article

Mental Health Awareness Week: Dads most affected by Covid-19 impact

The Independent - 19 May 2020

We're mentioned as a source of advice in this article

‘Shout out’ on BBC Radio 6 Music yesterday

BBC Radio 6 Music - 20 May 2020

We were mentioned yesterday on this programme (starts 2:39:40)

Paying for it

The Sun - 15 May 2020

We're mentioned as a source of advice in this article

Coronavirus and how it’s affecting people’s finances

BBC Radio 5 Live - 15 May 2020

Andy Shaw from our Debt Advice Policy team contributes to this piece

Scots were financially vulnerable before crisis

The Scotsman - 14 May 2020

The launch of our Scotland in the Red is covered in this article

Metro’s business briefing

Metro - 12 May 2020

Figures from our Stats Yearbook are mentioned in this article

Credit card payment breaks given to 700,000 Brits during lockdown

Mirror - 11 May 2020

We're mentioned as a source of advice in this article

Fix Britain’s savings crisis – why we need a ‘one-stop pot’ (£)

Telegraph - 11 May 2020

We're mentioned in this article

Mission critical: make people want to spend, spend, spend (£)

Sunday Times - 11 May 2020

We're mentioned in this article

StepChange launches streamlined referrals process

Credit Connect - 6 May 2020

Our new referrals process is discussed in this article

ONS data reveals high level of financial anxiety

Express - 5 May 2020

We're mentioned as a source of advce in this article

The savings market and its challenges

Mortgage Finance Gazette - 5 May 2020

Our debt research is discussed in this article

Discussion about coronavirus and how it's affecting people's finances (from 1:14:00)

BBC Radio Lincolnshire - 5 May 2020

Our Director of External Affairs Richard Lane appears in this segment

Get smart and fight back against the sectors cashing in on the coronavirus crisis

The Sun - 4 May 2020

Our support for one of these clients is discussed

Trussell Trust's latest foodbank figuress

Metro - 4 May 2020

We're mentioned as coalition partners in this article

April 2020

Bradford mum who met millionaire on Channel 5's Rich House, Poor House reveals plans for 'bright future'

Yorkshire Examiner - 30 April 2020

Our support for this client is mentioned

Bailiffs banned from turning up at your home during coronavirus lockdown

The Mirror - 29 April 2020

Our comments on the changes to bailiff action are discussed in this article

Bailiffs banned from knocking on your door during coronavirus lockdown

The Sun - 29 April 2020

Our comments on the changes to bailiff action are discussed in this article

Covid-19 and beating debt

Cornwall live - 28 April 2020

We're mentioned as a source of advice in this article

Bailiffs banned from visiting homes during emergency period

Credit Strategy - 28 April 2020

Our CEO Phil Andrew contributes to this piece

Coronavirus: Gambling firms to stop advertising during lockdown

BBC - 27 April 2020

Our CEO Phil Andrew contributes to this article

How to save £150 an hour and get free help with your finances during coronavirus (£)

Telegraph - 27 April 2020

We're mentioned as a source of advice in this article

Covid and beating debt

Irish News - 27 April 2020

We're mentioned as a source of advice in this article

FCA called upon to clamp down on IFA 'spam' letters

Pensions Age - 27 April 2020

We're mentioned as a source of advice in this article

Eight ways to boost your finances on a shrinking income

Daily Mail - 27 April 2020

We're mentioned as a source of advice in this article

Yvonne Fovargue - Advice on taking repayment holidays

Wigan Post - 27 April 2020

We're mentioned as a source of advice in this article

Parking fines and council tax arrears causing problem debts (£)

The Times - 27 April 2020

We're mentioned as a source of advice in this article

Should debt solutions really be marketed as life hacks? The unregulated firm putting dubious debt
advice adverts on Snapchat

This Is Money - 27 April 2020

Our Head of Media Sue Anderson contributes to this article

Insolvency Service announces IVA Protocol guidance measures

Credit Connect - 24 April 2020

Our response to these new IVA measures is discussed

Moneybox Live

BBC Radio 4 - 24 April 2020

Our Director of External Affairs, Richard Lane, appears on this programme

Should You Consider Remortgaging During The Coronavirus Pandemic?

Forbes - 23 April 2020

We're mentioned as a source of advice in this article

23 easy money-saving tips that could save you hundreds in lockdown

Good Housekeeping - 23 April 2020

We're mentioned as a source of advice in this article

Shropshire credit union's warning over loan sharks exploiting coronavirus outbreak

Shropshire Star - 23 April 2020

We are mentioned as a source of advice in this article

Moneybox Live

BBC Radio 4 - 23 April 2020

Our Director of External Affairs, Richard Lane, appeared on this programme to discuss coping with debt and accessing credit during the coronavirus crisis

Coronavirus: what if I can't pay my rent, bills or council tax?

Good Housekeeping - 22 April 2020

Article summary

What it's like to live with an addicted loved one in lockdown

The i - 22 April 2020

Our support for these clients is discussed

How furlough affects your benefits and Universal Credit payments

The Sun- 21 April 2020

We're mentioned as a source of advice in this article

Insolvency Service announces IVA Protocol guidance measures

Credit Connect - 21 April 2020

Our response to these latest measures is discussed

In-work poverty affects many key workers – now is the time to tackle it

People Management - 21 April 2020

We're mentioned as a source of advice in this article

StepChange welcomes IVA coronavirus flexibility

CCR Magazine - 21 April 2020

Our comments on the new IVA guidelines are discussed

No money for retirement? What to do to pay off any outstanding debt (£)

Telegraph - 20 April 2020

We're mentioned as a source of advice in this article

The debt adviser’s guide to managing your money

East London Lines - 20 April 2020

We're mentioned as a source of advice in this article

Coronavirus: What to do if you think you might be laid off

Yahoo Finance - 20 April 2020

We're mentioned as a source of advice in this article

Financial help is available for struggling residents

Ealing News Extra - 20 April 2020

We're mentioned as a source of advice in this article

StepChange welcomes FCA forbearance guidance on motor finance and payday loans

CCR Magazine - 20 April 2020

Our comments on new FCA guidelines are discussed

Demand for emergency cash could push borrowers towards loan sharks (£)

The Telegraph - 20 April 2020

We're mentioned as a source of advice in this article

Record numbers of Britons are visiting debt advice sites due to coronavirus concerns

This Is Money - 20 April 2020

Our debt research is mentioned in this article

Three quarters of families forced to use savings to cover bills during coronavirus lockdown

The Sun - 17 April 2020

Our Head of Media, Sue Anderson, contributes to his article

You and Yours - how coronavirus is affecting those in debt

BBC Radio 4 - 17 April 2020

Our Director of External Affairs, Richard Lane, appears in this episode of the show (from 3 min 30s)

How to get a three month break from your debt management plan or IVA due to coronavirus

The Sun - 16 April 2020

Our support for clients is mentioned in this article

FCA credit card and loan freeze measures – industry reaction

Credit Connect - 15 April 2020

Peter Tutton, our Head of Policy, contributes to his article

Coronavirus: what if I can't pay my rent, bills or council tax?

Good Housekeeping - 9 April 2020

We're mentioned as a source of advice in this article

Virus Is Shock Test of Brexit Britain’s Economic Flexibility

Bloomberg - 9 April 2020

Our debt research is mentioned in this article

Young adults, women and low earners most financially exposed to coronavirus

Independent - 8 April 2020

Our debt research is discussed in this article along with a quote from our CEO, Phil Andrew

New figures from StepChange reveal thousands of households’ finances already at breaking point

CCTA - 8 April 2020

Our latest debt research is discussed in this article

1 in 3 students dice with debt to pay rent

Seren - 7 April 2020

Sue Anderson, our Head of Media, is quoted in this article

Universal Credit payments rise TODAY – how it affects you

The Sun - 7 April 2020

We're mentioned as a source of advice in this article

UK government drags its feet over no-interest loan scheme

Guardian - 6 April 2020

Peter Tutton, our Head of Policy, is quoted in this article

How Low U.K. Unemployment Masked Holes Exposed by Virus Pandemic (£)

Bloomberg - 6 April 2020

Our support for clients is discussed in this article

Credit card borrowers hit by higher minimum repayments

Moneywise - 6 April 2020

We're mentioned as a source of advice in this article

Covid-19 crisis illustrates fragility of UK's financial health (£)

Credit Strategy - 3 April 2020

Our CEO, Phil Andrew, contributes extensively to this piece

Bank overdraft, credit card and loan changes – Barclays, NatWest, Santander and Halifax fees and charges explained

The Sun - 3 April 2020

Sue Anderson, our Head of Media, is quoted in this article

Nearly one million people claim Universal Credit as Covid-19 money shock felt

Big Issue - 3 April 2020

Our reaction to FCA proposals to help those in debt is discussed in this article

Coronavirus stopped me moving house, now I’m alone with no furniture and just £200 in the bank

The Sun - 3 April 2020

We are mentioned in this case study

How buy now, pay later can hurt your credit score

P2P Finance News - 3 April 2020

Our research into BNPL is discussed in this article

StepChange welcomes FCA emergency financial relief proposals

CCR Magazine - 3 April 2020

Our comments on the proposals are discussed at length

Coronavirus: Financial Conduct Authority proposes three-month freeze on loan repayments

Honest John - 3 April 2020

We're mentioned as a source of advice in this article

How do benefits and sick pay work if you’re self-employed?

The Times - 3 April 2020

We're mentioned as a source of advice in this article

Vodafone customer hounded by bailiffs for £350 after change to contract

i News - 3 April 2020

We're mentioned as a source of advice in this article

Debt 'widespread' even before crisis

Scotsman - 2 April 2020

Our debt research is quoted extensively in this article

Debt charity calls for long-term changes to support

Best Advice - 2 April 2020

More coverage of our stats yearbook findings

Charity warns thousands of households’ finances already at breaking point

Credit Connect - 2 April 2020

Our debt research is discussed at length in this article

COVID-19 crisis has revealed widespread financial vulnerability and long-term changes to support are necessary to build resilience, says StepChange

Rightsnet - 2 April 2020

Our debt research is discussed at length in this article

Worried about your finances during Coronavirus? The experts tell you how to stretch one month’s salary to three months

Glamour - 2 April 2020

We're mentioned as a source of advice in this article

Payday lenders to offer payment holidays for struggling borrowers – how to get help

The Sun - 2 April 2020

We're mentioned as a source of advice in this article

Coronavirus: How to get help with your car finance payments

Honest John - 2 April 2020

We're mentioned as a source of advice in this article

Josie Warner blogs on the findings in this year’s yearbook

Medium - 1 April 2020

Our latest blog article on the release of this year's stats yearbook

Debt help charity sees growing proportion of under-40s contacting it

Yahoo - 1 April 2020

Our latest debt research is discussed at length in this article

Debt charity calls for long-term changes to support

Best Advice - 1 April 2020

Our stats yearbook and its research are discussed at length in this article

Business briefing: Grocery sales a record £10.8bn… and £200m spent on booze

Metro - 1 April 2020

Our debt research is mentioned in this article

CIVEA slams reports of bailiffs visiting homes to enforce debt during lockdown (£)

Credit Strategy - 1 April 2020

Our comments on bailiff action are mentioned in this article

Where to go for mortgage help if you are worried about your finances

Moneyfacts - 1 April 2020

We're mentioned as a source of advice in this article

Payday lenders suspend sale of new loans amid COVID-19 outbreak

Moneyexpert - 1 April 2020

We're quoted in this article about new loans

March 2020

The Steph Show compared to 'the Yorkshire Big Brother' in debut from host's home

Yorkshire Post - 31 March 2020

Richard Lane's appearance on the Steph Show is mentioned in this article

The Steph Show

Channel 4 - 31 March 2020

Our Director of External Affairs, Richard Lane, appears on the Steph Show to discuss coronavirus and personal finances (from 20 mins in)

Council bailiffs are still chasing people for council tax payments even after Government brought in coronavirus social distancing rules

Daily Mail - 31 March 2020

Our compaigning work is mentioned in this article

UK payday lenders start suspending new loans in Covid-19 crisis

Guardian - 31 March 2020

We contribute to this article

Lowell announces extended COVID-19 customer commitments

CCR Magazine - 31 March 2020

We're signposted as a source of advice in this article

Household debt set to soar: how to avoid spiralling into the red

Your Money - 31 March 2020

We're mentioned as a source of advice in this article

Change Your Debt Story

Aberdeen Evening Press - 31 March 2020

A sponsored article about the charity and our work

Rachel Reeves MP issues advice for Brighthouse customers

Yorkshire Post - 31 March 2020

The MP quotes us as a source of advice in this article

What debt advice tells us about supporting people affected by coronavirus

Medium - 30 March 2020

Our blog article on our experience of coronavirus and debt so far

Council tax bailiffs carried on visits despite coronavirus distancing rules (£)

The Times - 30 March 2020

Our campaigning to halt bailiff visits is mentioned in this article

Relief for the self-employed, but dedicated hardship fund ‘needed now’

CCR Magazine - 30 March 2020

Our Rescue Package recommendations are discussed in this article

What are your rights if you are made redundant during coronavirus?

Yahoo Finance - 30 March 2020

We're mentioned as a source of advice in this article

Can I get another job, will we get our wedding money back, and what if I can't pay the rent?

This is Money - 30 March 2020

We're mentioned as a source of advice in this article

Coronavirus in Scotland - how do I help people, useful numbers and how to stay safe

The Herald Scotland - 30 March 2020

We're mentioned as a source of advice in this article

Debt advice agencies call for suspension of council tax bailiff action

Credit Connect - 27 March 2020

Our advocacy work on bailiff action is discussed in this article

Bailiff action ‘must be suspended’ during Covid-19 outbreak

CCR Magazine - 27 March 2020

Our call for bailiff action to be stopped is discussed in this article

O2 Extends Its List of Sites That Won't Eat Your Data to Include Even More 'Vital' Services

Gizmodo - 27 March 2020

We're one of the whitelisted sites mentioned in this article

Budgeting for coronavirus lockdown

Eastern Daily Press - 27 March 2020

We're recommended as a source of help and support in this article

I'm self-employed, what now?

Refinery 29 - 27 March 2020

Our Emergency Funding page is mentioned in this article

Coronavirus: protecting your money

Independent - 25 March 2020

Our debt advocacy to government is mentioned in this article

Council 'to work with residents' over council tax payments during coronavirus

Bucks Herald - 25 March 2020

We're mentioned as a source of advice in this article

What to do if you’re a freelancer or on a zero-hours contract right now

i-D - 25 March 2020

We're mentioned as a source of advice in this article

Change your debt story

Press and Journal - 24 March 2020

A sponsored article featuring our debt research, and about our charity

Coronavirus: Banks increase loan costs as debt threatens millions (£)

The Times - 24 March 2020

Our work on coronavirus and debt are mentioned in this article

Struggling Brits with credit card debts can ask for three months’ ‘breathing space’

The Sun - 24 March 2020

Our research into Breathing Space is mentioned in this article

StepChange reaction to Chancellor’s wage support statement

CCR Magazine - 24 March 2020

Our reaction to the Chancellor's statement is discussed at length in this article

Life after debt- a Granada Reports' investigation

ITV.com - 24 March 2020

We're mentioned as a source of advice in this article

Coronavirus: Council says it will not collect any debts on unpaid bills for three months

Bristol Post - 24 March 2020

We're mentioned as a source of advice in this article

How to Support Your Friends' Mental Health During Self-Isolation

Men's Health - 24 March 2020

We're mentioned as a source of advice in this article

From lost wages to mortgages and cancelled events: how to keep your family finances safe in the coronavirus shutdown

This Is Money - 23 March 2020

We're mentioned as a source of advice in this article

Debt charities call for immediate household rescue package

Best Advice - 20 March 2020

Our call for governement support is discussed in this article

Channel 5 news (via twitter)

Channel 5 - 20 March 2020

Our Direct of External Affairs, Richard Lane, appeared on this episode of C5 News to discuss personal finances in the coronavirus crisis

Possessions suspension could have serious knock-on effect

Credit Strategy - 20 March 2020

Our CEO, Phil Andrew, comments in this article

'We won’t evict you if you fall behind with paying your council rent'

This is Local London - 20 March 2020

We're mentioned as a source of advice in this article

In a crisis, the government has a moral duty to launch no-interest loans (£)

Independent - 19 March 2020

Our debt research is mentioned in this article

Coronavirus UK: What happens to mortgage payments and rent if you’re forced to take unpaid leave?

Metro - 19 March 2020

We're mentioned as a source of advice in this article

Debt secrecy is making young people lonelier than ever

Vice - 19 March 2020

We're mentioned as a source of advice in this article

Victoria Derbyshire Show

BBC - 18 March 2020

Our Director of External Affairs, Richard Lane, appeared on this panel of experts to discuss what we need to see from the government

Debt charity finds few of its clients can build long term resilience

Ekklesia - 18 March 2020

Our Paths to Recovery research is discussed in this article

Four ways to support employee financial wellbeing during the coronavirus outbreak

HR Zone - 18 March 2020

We're mentioned as a source of advice on Statutory Sick Pay

What Happens If I Can’t Repay My Mortgage Because Of Coronavirus?

Tech Round - 18 March 2020

We're mentioned as a source of advice regarding coronavirus

In-work poverty: All work and no pay

HR Magazine - 17 March 2020

Our research into life shocks is mentioned in this article

What does the coronavirus mean for your finances?

Guardian - 17 March 2020

Our coronavirus support pages are signposted in this article

Bully-boy fears as debt firm offers to send '6ft 8in, 22st men' to target vulnerable Scots

Daily Record - 16 March 2020

We're mentioned as a source of advice in this article

Martin Lewis warns everyone with an overdraft to cut balance NOW before rates increase

The Sun - 16 March 2020

We're mentioned as a source of advice in this article

Time to help the vulnerable

Utility Week - 16 March 2020

Our debt research is discussed in this article

StepChange responds to today’s Budget

CCR Magazine - 13 March 2020

Our response to the Spring budget is discussed in this article

Martin Lewis warning to anyone overdrawn - you have just days to cut your balance

Mirror - 13 March 2020

We're mentioned as a source of advice in this article

Our blog on yesterday’s budget

Medium - 12 March 2020

Peter Tutton, our Head of Policy, blogs on the Spring budget

Budget 2020 – Universal Credit advance loans to be paid back over two years

The Sun - 12 March 2020

Our debt research is discussed in this article

The Big Issue breaks down Rishi Sunak’s Budget

Big Issue - 12 March 2020

Our policy work on the Breathing Space scheme is discussed in this article

Spring Budget 2020: Consumer credit reaction

Credit Connect - 12 March 2020

Richard Lane, our Director of External Affairs, is quoted extensively in this article

What is problem debt - and what help is there

Daily Record - 11 March 2020

We're quoted extensively in this article about problem debt

TLT Solicitors’ Busy lenders' monthly round-up - March 2020

TLT Solicitors - 11 March 2020

Our CEO, Phil Andrew, contributes to this article

Here's how you might be able to get your energy bills written off if you live in County Durham

Chronicle Live - 11 March 2020

We're mentioned as a source of advice in this article

‘I’m on the verge of homelessness and Capital One owes me £1k’ (£)

Telegraph - 10 March 2020

We're mentioned as a source of advice in this article

You and Yours

BBC Sounds - 10 March 2020

Our Head of Media, Sue Anderson, appears on this episode of You and Yours discussing impostor firms (from 7min in)

Opinion: Tories start to put the boot in

Morning Star - 9 March 2020
Our debt research is discussed in this article

I’m A Spender, My Fiancé’s A Saver: Can It Work?

Refinery 29 - 9 March 2020
We're mentioned as a source of advice in this article

What difference does debt advice make?

Medium - 5 March 2020
Our Josie Warner blogs about our 2020 Client Outcomes Report

Why the coronavirus could push the financially vulnerable over the cliff edge

Yorkshire Post - 5 March 2020
We contribute at length to this article

How Klarna and 'Buy Now, Pay Later' Affects Your Bank Balance

Vice - 5 March 2020
Our research into BNPL is discussed in this article

When is equity release a good idea?

Good Housekeeping - 5 March 2020
We're mentioned as a source of advice in this article

Coronavirus: what rights do you have if you can't work or self-isolate because of Covid-19?

Independent - 4 March 2020
Our Head of Media, Sue Anderson, contributes to this article, and we're mentioned as a source of advice

The hidden costs of buy now, pay later deals - £

Sunday Times - 2 March 2020
Our research into BNPL is featured in this article

An enquiry to the Sunday Times Money Problems Column - £

Sunday Times - 2 March 2020
We're featured in this article

How long does bankruptcy last?

Yahoo - 2 March 2020
We're mentioned as a source of advice in this article

7 Money-Saving Tips So You Don’t Run Out Before Next Payday

Huffpost - 27 February 2020
We're mentioned as a source of advice in this article

An overview of the new ‘breathing space’ regulations

Paris Smith LLP Blog - 26 February 2020
We're mentioned as a source of advice in this article

Martin Lewis’ blog

Money Saving Expert - 25 February 2020
A client of StepChange is featured in this blog post, and talks about how StepChange helped her

The rise of buy now, pay later: Do these schemes help shoppers pay flexibly or encourage us to live beyond our means?

Moneywise - 24 February 2020
Our Head of Media, Sue Anderson, contributes to this article

Stephen Crabb MP calls for stronger regulation of debt collectors

Western Telegraph - 24 February 2020
Our debt research is mentioned in this article

StepChange brings Money Coaching to clients with innovative new partnership with OpenWrks

Financial IT - 20 February 2020
Our new partnership with fintech innovator OpenWrks is discussed at length in this article

Open Banking partnership for StepChange Debt Charity

Best Advice - 20 February 2020
Our new partnership with fintech innovator OpenWrks is discussed at length in this article

Cross party group urges Government to act on bailiff reform

Ekklesia - 20 February 2020
Phil Andrew, our CEO, contributes to this article

Early intervention will further support those with “persistent debt”

CCR Magazine - 20 February 2020
Our new partnership with fintech innovator OpenWrks is discussed at length in this article

National Student Accommodation Survey 2020 – Results

Save the Student - 19 February 2020
Our Head of Media, Sue Anderson, contributes to this article

1 in 3 students dice with debt to pay rent at university

FE News - 19 February 2020
Our Head of Media, Sue Anderson, contributes to this article

Cross party group urges Ministry of Justice to act on bailiff reform

Credit Connect - 18 February 2020
Phil Andrew, our CEO, contributes to this article

Moneybox programme discussing Credit Cards

Radio 4's Moneybox - 17 February 2020
Our Head of Policy, Peter Tutton, is interviewed in this episode (from 09.50)

Martin Lewis advises borrowers how to reclaim thousands of pounds - but they must act now

Express - 17 February 2020
We're mentioned as a source of advice in this article

Who can help you get out of debt?

Moneybites Podcast - 14 February 2020
Our CEO, Phil Andrew, is interviewed in this podcast edition (from 0:50)

A single mum's spending diary

Netmums - 14 February 2020
We're mentioned as a source of advice in this diary piece

Website parasites target people in debt

Mirror - 13 February 2020
All about our battle against clone firms

Digital money tools ‘could help people with problem debts’

Yahoo - 13 February 2020
Our Head of Policy, Peter Tutton, contributes to this article

Why Yorkshire debt charity is keeping close eye on overhaul of overdrafts

Yorkshire Post - 12 February 2020
Our research into overdrafts is discussed in this article

The instant credit craze that can leave you with bags of debt: Shops are offering buy now, pay later price tags... but beware the risks

This is Money - 12 February 2020
Sue Anderson, our Head of Media, is quoted in this article

Pendle MP welcomes 'breathing space' plan for those in debt

Clitheroe Advertiser and Times - 12 February 2020
Our CEO, Phil Andrew, is quoted in this article

Millions in Debt to Benefit from Two-Month ‘Breathing Space’

MoneyExpert - 12 February 2020
Our CEO, Phil Andrew, contributes to this article

What to do if you're overdrawn as new overdraft charges come into place

Manchester Evening News (and other outlets) - 11 February 2020
We're mentioned as a source of advice in this syndicated article

Money 101 Podcast

BBC Sounds - 10 February 2020
Our Head of Media Sue Anderson and Debt Advice Policy Office Andy Shaw feature in this podcast about debt

Britain goes bananas for Klarna: LEE BOYCE asks if the new millennial buy now, pay later shopping trend will one day replace the credit card?

This Is Money - 10 February 2020
Our comments on buy now, pay later are mentioned in this piece

Lenders await legislation on ‘Breathing Space’ scheme for debtors

Mortgage Finance Gazette - 10 February 2020
Our research into Breathing Space is discussed in this article

Breathing Space to help millions in debt

Wired Gov - 7 February 2020
Phil Andrew, our CEO, is quoted in this article. The article is syndicated in another three outlets today

Millions of people in debt to get a 60 day “breathing space” – here’s what you need to know

Scotsman - 7 February 2020
Phil Andrew, our CEO, is quoted in this article. The article is syndicated in another eight outlets today

Can An IVA Help With Your Debt?

What's Good To Do - 7 February 2020
We're mentioned as a source of advice in this article

Millions of in-debt Brits to be given 60-day breathing space period

Mirror - 6 February 2020
Phil Andrew, our CEO, contributes to this piece

Breathing space scheme will help millions in debt, says Government

Yahoo Finance - 6 February 2020
Phil Andrew, our CEO, contributes to this article

Yorkshire Water to help thousands of struggling customers pay their bills

Water Briefing - 6 February 2020
Sue Anderson, our Head of Media, contributes to this short piece

The gap between rich and poor is growing in Leeds, business event is told

Yorkshire Post - 6 February 2020
Helen Handzel, one of our relationship managers, contributes to this article

Debt crisis: How postman’s head injury left him relying on benefits and soup kitchens

Express - 6 February 2020
A case study who used our service to help him out of debt

Don't waste your money: 19 things you shouldn't be spending your cash on

LoveMoney - 6 February 2020
We're recommended in this article as a source of debt advice

What to do if your credit card lender asks you to pay off more of your debts

Media outlet - 6 February 2020
We're mentioned as a source of debt advice in this article

I earn £35,000 a year but owe £5,000, have an IVA and struggle to manage money – can I buy a home?

The Sun - 5 February 2020
We're mentioned as a source of advice in this article

Support on tap to stem water bills struggles

Bridlington Free Post - 5 February 2020
Our Head of Media, Sue Anderson, contirbutes to this article

What is problem debt - and what help is there

Glasgow Live - 5 February 2020
Our debt research is featured in this article, alongside a contribution from Sharon Bell, our Head of Scotland

Everything you need to know about money

The Sun (Fabulous Magazine) - 5 February 2020
One of our media volunteers appears in this article

Wigan Labour leadership hopeful Nandy calls for scrapping of Universal Credit

Media outlet - 5 February 2020
Our research into problems with Universal Credit is mentioned in this article

TSB to launch short term loans to help customers who dip into overdrafts or use payday loans

Media outlet - 5 February 2020
We're mentioned as a source of advice in this article

How to battle your borrowing as lending rules change and charges soar

Independent - 5 February 2020
We're mentioned as a source of advice in this piece

Your credit card could be suspended because of new debt rules

Which - 5 February 2020
We're mentioned as a source of advice in this article

Credit card firms may have to cut or scrap fees for those in persistent debt, says FCA

Moneywise - 4 February 2020
We're mentioned as a source of advice in this piece

Do we really expect those in debt to challenge banks?

Independent - 4 February 2020
We're mentioned as a source of advice in this article

Fees should be waived for those in persistent debt

The Scotsman - 4 February 2020
Our Head of Policy, Peter Tutton, is quoted in this piece

Desperate single mums ‘eating baby food to survive’, says charity

The Sun - 4 February 2020
We're mentioned as a source of advice in this piece

Watchdog throws lifeline to Britons drowning in debt

Reuters - 4 February 2020
Our Head of Policy, Peter Tutton, is quoted in this piece

Yorkshire Water to help thousands in Yorkshire pay their bills

Yorkshire Water - 4 February 2020
Our Head of Media Sue Anderson contributes to this article

Credit card firms may have to cut or scrap fees for those in persistent debt, says FCA

Media outlet - 4 February 2020
We're mentioned as a source of advice and also contribute to this article

StepChange welcomes FCA reminder to credit card firms on how to treat persistent debt

CCR Magazine - 4 February 2020
Our Head of Policy, Peter Tutton, is quoted in this short piece

Banks banned from cancelling two million credit cards without warning

Birmingham Mail - 4 February 2020
Our Head of Policy, Peter Tutton, is quoted in this article

New credit card rules could see part of your debt wiped out

Wales Live - 4 February 2020
Our Head of Policy, Peter Tutton, is quoted in this article

FCA: credit card firms must stop suspending all users in debt spiral

Guardian - 3 February 2020
Our Head of Policy, Peter Tutton, is quoted in this article

Credit card firms must cut or stop fees for customers in persistent debt, warns watchdog

The Sun - 3 February 2020
Our Head of Policy, Peter Tutton, is quoted in this article

Lifeline thrown to 2m people set to have cards cancelled from this month onwards

Mirror - 3 February 2020
Our Head of Policy, Peter Tutton, is quoted in this article

What is an IVA and is it right for your debts as record numbers take one out

The Sun - 3 February 2020
We're mentioned as a source of advice in this article

Everything you need to know about money

The Sun - 3 February 2020
We're mentioned as a source of advice in this article

Record numbers taking out voluntary arrangements to cope with debts

Money Saving Expert - 3 February 2020
Our research into IVAs is quoted in this piece

Money Saving Expert Martin Lewis gives advice to everyone in debt right now

Bristol Live - 3 February 2020
We're mentioned as a source of advice in this article

How to pay off your overdraft before April’s rate changes

Which - 3 February 2020
We're mentioned as a source of advice in this article

James Walker: Get to base station on the mountain of debt

The Scotsman - 3 February 2020
Our campaign against fee-charging debt advice companies is mentioned in this article

Money saving expert Martin Lewis gives important advice for anyone in debt

Lincolnshire Live - 3 February 2020
Martin Lewis quotes us as a source of advice

Martin Lewis issues warning on new 'danger debt' overdraft charge banks introducing soon

Express - 3 February 2020
We're mentioned as a source of advice in this article

January 2020

Huge spike in people taking out IVAs to pay off debts should spark alarm bells, says charity

The Sun - 31 January 2020
Our IVA research is discussed in this article

Personal Insolvencies hit nine year high

Credit Connect - 31 January 2020
Our research into IVAs is discussed in this article

StepChange Comments on IVAs

CCR Magazine - 31 January 2020
Our research into IVAs is extensively discussed in this article

FCA request information from banks on overdraft hikes

Choose - 31 January 2020
We comment on overdraft interest rate rises in this article

Money Saving Expert's Martin Lewis' overdraft warning

South Wales Argus - 31 January 2020
We're mentioned as a source of advice in this article about overdraft interest rates

StepChange appoints new Head of Strategic Relationships

Credit Connect - 30 January 2020
Reporting on the arrival of Vanessa Northam at the Charity

Financial Conduct Authority orders banks to prove they did not collude on overdraft fees

Business Matters - 30 January 2020
Peter Tutton, our Head of Policy, is quoted in this article

How to avoid expensive overdraft charges

Good Housekeeping - 30 January 2020
We're mentioned as a source of advice in this article

How To Pay Off Debt Using The Snowball Method

Sheerluxe - 30 January 2020
We're mentioned as a source of advice in this article

British banks told to explain near-identical 40% overdraft charges

Financial Times - 29 January 2020
Our research is quoted in this article

Financial Conduct Authority orders banks to prove they did not collude on overdraft fees

The Times - 29 January 2020
We're quoted in this article

British banks told to explain near-identical 40% overdraft charges

Media outlet - 29 January 2020
Peter Tutton, our Head of Policy, contributes to this article

UK banks told to explain 40% overdraft rates

Guardian - 29 January 2020
Peter Tutton, our Head of Policy, is quoted in this piece

Banks warned they must help customers with large overdraft debt as they hike rates to up to 50%

The Sun - 29 January 2020
Peter Tutton, our Head of Policy, is quoted in this article

Should you pay off debts using the ‘snowball’ method?

Moneyfacts - 29 January 2020
Our Head of Media, Sue Anderson, is quoted in this article

Banks asked to explain similar 40% overdraft rates

Moneywise - 29 January 2020
We're quoted in this article about cimilar rises in overdraft interest rates across banks

FCA is right to ask banks to explain overdraft pricing says StepChange Debt Charity

CCR Magazine - 29 January 2020
Peter Tutton, our Head of Policy, gives a quote in this article

Overdraft charges: banks asked to explain rise in rates to 40% by financial regulator

iNews - 29 January 2020
Peter Tutton, our Head of Policy, is quoted in this piece

FCA requests further information about overdraft pricing

Specialist Banking - 29 January 2020
Peter Tutton, our Head of Policy, is quoted in this article

DWP fails to test benefits delay that ‘starves people into getting jobs’

Big Issue - 28 January 2020
Our research into Universal Credit is quoted in this article

Universal Credit ‘causing hardship and misery’

Health Insurance and Protection - 28 January 2020
Our research into Universal Credit is extensively discussed in this article

Discussing Buy Now, Pay Later checkout apps such as Klarna and Laybuy

BBC Radio Berkshire - 28 January 2020
Our Head of Media, Sue Anderson, features in this radio piece (from 1hr 40 mins)

How to claim back unfair overdraft fees – and you could be owed £100s

The Sun - 28 January 2020
We're mentioned as a source of advice in this article

How the 2020 Overdraft Changes Will Affect Your Bank Balance

Vice - 28 January 2020
We're quoted as a source of advice in this article

Martin Lewis issues important debt advice for anyone in the red right now

Mirror - 28 January 2020
We're mentioned as source of advice in this article

How to Take Care of Your Financial Wellbeing

Happiful - 28 January 2020
We're mentioned as a source of advice in this article

Boom time for 'buy now, pay later' firms fuels fears families are being overloaded with unmanageable debts

Daily Mail - 27 January 2020
Sue Anderson, our Head of Media, is quoted in this short article

Everyone loves our new desktop web search design so much – the one with ads that look like links – that we're tweaking it, says Google

The Register - 27 January 2020
Our campaigning against clone firms is mentioned in this article

Love Island and the dark cloud of buy now pay later

Financial Times - 24 January 2020
Sue Anderson, our Head of Media, is quoted in this article

Universal Credit “worsens debt problems and drives people to loan sharks”

Big Issue - 24 January 2020
Our research into flaws in Universal Credit is closely featured in this article

Flaws in social security causing debt and destitution, says debt charity

Ekklesia - 24 January 2020
our research into the social security system is discussed in this article

From HSBC to Barclays: how banks are hiking up overdraft costs to up to 50%

The Sun - 24 January 2020
We're mentioned as a source of advice in this piece

How to improve your credit score

Good Housekeeping - 24 January 2020
We're mentioned as a source of advice in this article

Universal credit 'sending people into arms of loan sharks'

Guardian - 23 January 2020
More coverage of our findings on the negative effects of Universal Credit

Universal Credit delays and errors causing 'debt and destitution'

Mirror - 23 January 2020
This article discusses our findings in detail about universal Credit and it's adverse effects on claimants

Universal credit 'sending people into arms of loan sharks'

Yahoo - 23 January 2020
Our research into Universal Credit is discussed in detail in this article

Universal Credit: Quarter of recipients in problem debt poll finds as charity urges change

Express - 23 January 2020
Our research into Universal Credit is discussed in detail in this article

Universal Credit’s five-week wait pushing people into using high cost credit and loan sharks

The Sun - 23 January 2020
Research from our Social Security report is discussed at length in this article

Overdrafts: Why you shouldn't ignore that message from your bank about fees

BBC - 23 January 2020
Our research into debt amongst young people is featured in this article

Making minimum repayments on your credit card could leave you £3,775 worse off

The Sun - 23 January 2020
We're mentioned as a source of advice in this article

Lloyds and Halifax customers could see credit cards cancelled from February under new rules

Independent - 22 January 2020
Sue Anderson, our Head of Media, is quoted in this article

Red Wednesday is here and it will take Brits until April to be out of debt again

Mirror - 22 January 2020
We're mentioned as a source of advice in this article

How to get your finances back on track

Money Supermarket - 22 January 2020
We're mentioned as a source of advice in this article

Copycat debt firms posing as charities still appearing at top of Google searches

The Sun - 21 January 2020
We're quoted in this article and also mentioned as a source of advice

Equity Release Council reports large membership growth

Best Advice - 21 January 2020
Our joining the ERC is mentioned in this article

How the snowball method could help you pay off debts

The Sun - 21 January 2020
We're mentioned as source of advice in this article

Resolving persistent debt will be far from pain-free (£)

Credit Strategy - 20 January 2020
Our CEO Phil Andrew writes in this article

Betfred owner linked to firm that advises people struggling with high debt

The Guardian - 20 January 2020
Our advice on gambling debt is mentioned in this article

Amsterdam To Clear Young People's Debt To Give Them 'New Start'

LADBible - 20 January 2020
Our research on debt amongst young people is discussed in this article

From slimming down debts to boosting Isas: Our wealth workout to give your finances real muscle

This is Money - 20 January 2020
Our research on Christmas debt is discussed in this article

How to survive until payday from making extra cash to getting help paying bills

The Sun - 20 January 2020
We're mentioned as a source of advice in this article

Are first time buyers dying out?

Independent - 16 January 2020
Our research into the housing market from last year is discussed in this article

Low-income households face rising debt

Money Facts - 16 January 2020
Our research is quoted in this piece

'I'll never forgive myself': The heartfelt apology from Melissa Collier who stole from her own grandparents

Hull Daily Mail - 16 January 2020
We're mentioned as a source of advice in this story

Overdraft warning from Martin Lewis as new rules come into force

My London - 16 January 2020
We're mentioned as a source of advice in this article

Why buy now, pay later schemes could damage your credit score

Good Housekeeping - 16 January 2020
We're mentioned as a source of advice in this article

Household debt hits record high

Asian Voice - 15 January 2020
Sue Anderson, our Head of Media, is quoted in this article

A ban on credit cards for gambling is sensible – but let's also tackle the greed of lenders

Independent - 15 January 2020
Our debt research is quoted in this article

5 ideal steps to regaining control of your finances after Christmas

Ideal - 15 January 2020
Our research is quoted in this article

Blackpool, Slough and Thurrock are most at risk towns for repossession

Mortgage Finance Gazette - 15 January 2020
Our research on mortgage arrears is mentioned in this article

How to pay off your overdraft before new 40 per cent interest rates kick in

Plymouth Herald - 15 January 2020
We're mentioned as a source of advice in this article

Nearly half of shoppers don't know that missed buy now, pay later payments could harm their credit score

This Is Money - 14 January 2020
Sue Anderson, our Head of Media, is quoted in this article

Exactly how to pay off your overdraft before new 40% interest rates kick in

Mirror - 14 January 2020
We're mentioned as a source of advice in this piece about increased overdraft interest rates

Debt threat stalks households in January

Dundee Messenger - 14 January 2020
We're mentioned as a source of advice in this article

Overdraft warning from Martin Lewis as new rules come into force

MyLondon - 14 January 2020
We're mentioned as a source of advice in this article

Love Island stars promote buy now, pay later firm accused of luring fans into debt

Mirror - 13 January 2020
Sue Anderson, our Head of Media, is quoted in this article

UK household debt hits record high as families 'borrow to scrape by'

Yahoo News - 13 January 2020
Sue Anderson, our Head of Media, is quoted in this article

How to get out of debt as calls to money helpline expected every four minutes this month

The Sun - 13 January 2020
We're mentioned as a source of advice in this article

British families more in debt than ever before – how to bring yours down

Mirror - 10 January 2020
We're mentioned as a source of advice in this article

Our new government must address the burgeoning household debt crisis

The Union - 10 January 2020
Our research into Christmas debt is discussed in this piece

UK household debt hits record high as families borrow to scrape by

Yahoo - 10 January 2020
Sue Anderson, our Head of Media, is quoted in this article

People going broke hits ten-year high

This is Lancashire - 10 January 2020
Sue Anderson, our Head of Media, is quoted in this article

How do I get out of debt? Cheapest ways to pay off what you owe

Love Money - 9 January 2020
Our 60-second debt test is recommended in this article

Credit card users who only make minimum repayments could have cards suspended

Heart Radio - 9 January 2020
We're quoted in this article on persistent debt

Tips for paying off Christmas debt

Moneyfacts - 9 January 2020
Our research into Christmas debt is quoted in this piece

Two million Brits' credit scores already hit by Klarna-style 'buy now, pay later' schemes

Mirror - 9 January 2020
We're quoted as a source of advice in this article

RBS and NatWest latest to hike overdraft rates

Choose - 9 January 2020
Our research on overdrafts from 2017 is quoted in this article

Credit card customers making minimum repayments could have cards suspended next month due to new rules

The Sun - 8 January 2020
We're quoted in this article about persistent debt

The best interest-free balance transfer cards

Moneyfacts.co.uk - 8 January 2020
We're mentioned as a source of advice in this article

What’s at the heart of a credit score that can ruin a life

Guardian - 8 January 2020
We're mentioned as a source of advice in this article

How to hack your finances in 2020, from starting a f***-off fund, to doing a subscription cull

The Independent - 7 January 2020
Grace Brownfield, our Senior Public Policy Advocate, is quoted at length in this article

Everything you need to know about debt management plans

The Gazette - 7 January 2020
Andy Shaw, our Debt Advice Coordinator, gives lengthy advice and information on DMPs in this article

Ten Top Tips To Beat The January Blues

Bangor Aye - 7 January 2020
We're mentioned as a source of advice in this article

Money experts offer advice on how to deal with January overdue bills

Scottish Sun - 7 January 2020
We're mentioned as a source of advice in this article

Have borrowers become savvier? First reduction in debt held on credit cards for six years, official data shows

This is Money - 6 January 2020
Sue Anderson, our Head of Media, is quoted at length in this article

UK credit card debts fall for first time since 2013

The Guardian - 6 January 2020
Sue Anderson, our Head of Media, is quoted in this article

Be honest and don’t panic: how to dig yourself out of debt (Content is no longer available)

The Scotsman - 6 January 2020
We're mentioned as a source of advice in this article about debt in the new year

How to dig your way out of debt in 2020

Belfast Telegraph - 6 January 2020
We're mentioned as a source of advice in this article about debt in the new year

Using a credit card to clear your New Year debt

The Money Pages - 6 January 2020
We're mentioned as a source of advice in this piece about credit cards in the new year

How to conquer debt in 2020: Five key steps to take yourself out of the red in the new decade and wrangle control of your finances

This is Money - 2 January 2020
Our advice on paying off your debts quicker is quoted at length in this article

Spent a bit too much on Christmas? Time to switch credit cards to manage that festive debt

This is Money - 2 January 2020
Our research on Christmas debt is quoted in this piece on switching credit cards

How to beat overdraft charges in 2020 as new 40% interest rates kick in

Mirror - 2 January 2020
We're mentioned as a source of advice in this piece about rising overdraft interest rates

Why mortgage lenders turn you down

LoveMoney - 2 January 2020
We're mentioned as a source of advice in this piece about mortgage lending

December 2019

Five million Britons have amassed a personal debt of more than £10,000 and some are in the red by up to £100,000, new poll reveals

Daily Mail - 31 December 2019
Our advice is quoted in this article about personal debt

BBC Radio Scotland discussing debt in the New Year (Content is no longer available)

BBC Radio Scotland - 31 December 2019
The Head of StepChange Scotland, Sharon Bell, appeared on this programme discussing debt in the New Year (from 1hr 45 min)

Five ways to beat the January financial blues

Moneywise - 30 December 2019
We're mentioned as a source of advice in this article

How to save money in January: a no‑spend challenge saved me £1,300

The Times - 30 December 2019
Our debt research is quoted in this article on saving money in January

Top financial resolutions if you want a prosperous new year

Guardian - 30 December 2019
We're mentioned as a source of advice in this financial primer for 2020

How to take control of your money in 2020 – a guide to help you curb spending, control debt and shop smart

iNews - 30 December 2019
Our debt research is quoted in this article about better money management in 2020

How you could amass £667 in less than a year from just one penny

Express - 27 December 2019
We're mentioned as a source of advice in this savings article

'Appalling' payday lenders exploit skint families with 'horrendous' Christmas ads

Mirror - 23 December 2019
Our Head of Media, Sue Anderson, is quoted in this article about payday advertising over Christmas

Cheques, notes, postal orders, vouchers, Paypal? The pros and cons of giving money as a gift for Christmas

The Sun - 23 December 2019
We're mentioned as a source of advice in thie article about giving money at Christmas

Universal Credit claimants could have Christmas benefits slashed if bosses pay wages early this month

The Sun - 23 December 2019
Our Head of Media, Sue Anderson, is quoted in this article about Universal Credit in the run-up to Christmas

5 signs that social media is ruining your Christmas

Your Money Sorted - 23 December 2019
Our research into Christmas debt is extensively quoted in this blog piece about social media and Christmas

7 Ways to Have a Thrifty Christmas

Thrifty Clair - 23 December 2019
Our research into Christmas debt is extensively quoted in this blog piece

What is bankruptcy?

Yahoo Finance - 20 December 2019
We're mentioned as a source of advice in this piece about bankruptcy

Top personal finance tips to help you control your money

What Investment - 20 December 2019
We're mentioned as a source of advice in this piece on good money management

Radio 5 Live’s Drive Time show discussing Christmas debt and buy now, pay later services (Content no longer available)

BBC 5 Live - 18 December 2019
Our Director of External Relations, Richard Lane, appears in this Radio 5 Live piece (from 1hr, 55 mins in)

Britain's personal debt mountain keeps piling up: Households borrowed an extra £20bn on credit cards in the last decade

This is Money - 18 December 2019
We are extensively quoted in this article about mounting national consumer debt

Families set to pile up months of debt to fund Christmas gifts and festivities

Mirror - 18 December 2019
Our Head of Media, Sue Anderson, is quoted in this article about Christmas debt

Social media use increasing Christmas debt, warns charity

Charity Digital - 18 December 2019
This article quotes from our research into the effects of social media at Christmas, and features our Director of External Relations, Richard Lane

Banks must not shroud their repeat overdraft use strategies in mystery, says StepChange

CCR Magazine - 18 December 2019
This article features extensive StepChange commentary on repeat overdraft use

Christmas effects on People's Finances

NPA - 18 December 2019
Our research into Christmas debt is referred to in this article by the National Pawnbrokers Association

I’ve been trying for a baby for 10 years but how do I save the £7,000 needed for IVF?

The Sun - 18 December 2019
We're mentioned as a source of advice in this article about fertility treatment

How to save money this Christmas

Good Housekeeping - 17 December 2019
Our research on Christmas debt is quoted extensively in this article

‘We’re only an accident away from having nothing’: How Monzo and HSBC's new overdraft charges could harm British families

Yahoo Finance - 17 December 2019
Our research is quoted in this article about the new overdraft charges

Women being plagued with debt due to gender pay gap, skyrocketing childcare costs and sexism, campaigners say

Independent - 16 December 2019
We're mentioned as a source of advice and our Head of Media Sue Anderson contributes to this article about women and debt

Is an equity release time-bomb sitting under your home?

Media outlet - 16 December 2019
Our Head of Media Sue Anderson is quoted in this article about equity release

Two thirds struggle to afford Christmas and a third expect to borrow, warns debt charity

Ekklesia - 16 December 2019
Our research is extensively quoted in this article about Christmas debt

15 money moves to make at different stages in your life

Stylist - 16 December 2019
Our research into debt is mentioned in this article

Your rights if bailiffs come knocking on the door

North Wales Live - 16 December 2019
We're mentioned as a source of advice in thie article about bailiffs

Out Of Control Christmas Spending Cost Me Over £80k – Don’t Make My Mistakes

Refinery29 - 13 December 2019
Our research on Christmas debt is quoted in this blog piece

New high cost debt credit crisis ‘could be sparked by buy now, pay later offers

The Sun - 12 December 2019
Our Director of External Affairs, Richard Lane, is quoted in this article about buy now, pay later debt

How it really feels to be in debt.

Klarna blog - 11 December 2019
We're mentioned as a source of advice in this blog article about being in debt

60% of employers lay on a Christmas party for staff but do they know how to ensure it goes off without a hitch?

WiredGov - 11 December 2019
We're mentioned as a source of advice in this article about Christmas parties

Londoners urged to avoid extortionate payday loans this Christmas

Mirror - 11 December 2019
Our research is quoted in this piece about high-interest payday loans

One in three under-35s planning to use “Buy Now, Pay Later” this Christmas

Go Fund Yourself - 11 December 2019
Our research is quoted in this blog article

PiggyBank owner collapses into administration

The Guardian - 10 December 2019
Our Head of Policy, Peter Tutton, is quoted in this article about the collapse of PiggyBank

Mortgage Prisoner? Rule Changes Set to Help You Move to a Cheaper Deal

What House - 10 December 2019
Our Head of Media, Sue Anderson, is quoted in this article

What Christmas will really cost you

The Independent - 9 December 2019
Our research into Christmas spending is featured in this article

From free TV licences for over-75s to capping credit card debt, what readers want from our next PM

The Sun - 9 December 2019
Our research on credit card debt is featured in this article

Moneybox Programme on the cost of Christmas

Radio 4 - 9 December 2019
Our stats on Christmas debt were mentioned in this edition of Moneybox

Overdraft Fees Are Changing: Here’s What You Need To Know

Refinery 29 - 6 December 2019
Our of Head of Media, Sue Anderson, contributes extensively to this article about overdraft changes

‘I work long hours to be a good role model for my daughter’: Single mum on how she manages her budget and saves for holidays

iNews - 6 December 2019
Our research on debt and single parents features in this article

UK fears for finances

Mature Times - 6 December 2019
This article draws extensively on our research for the We Hear You campaign

‘We’re only an accident away from having nothing’: How HSBC’s new overdraft charges could harm British families

The Independent - 6 December 2019
Our research is featured in this article

Overdraft Fees Are Changing: Here’s What You Need To Know

Yahoo! - 6 December 2019
Our of Head of Media, Sue Anderson, contributes extensively to this article about overdraft changes

UK household debts see big increase

BBC - 6 December 2019
We're mentioned as a source of advice in this article about household debt

CIPD’s Festive Advice

CIPD - 6 December 2019
We're mentioned as a source of advice in thiis article about Christmas parties

Britain's debt binge: How the average family now owes £12,800 - a rise of 50 per cent in just ten years (Daily Mail)

Daily Mail - 5 December 2019
Peter Tutton, our Head of Policy, is featured in this article about mounting debt in Britain

Britain's debt binge: How the average family now owes £12,800 - a rise of 50 per cent in just ten years

Media outlet - 4 December 2019
Item summary

Discussion around debt & Christmas.

BBC Radio Kent - 5 December 2019
Our Head of Media, Sue Anderson, is inteviewed in this episode (from 30 mins)

DEBATE: Are there any signs that UK retailers could be in for a merry Christmas this year?

City AM - 5 December 2019
Our research is quoted in this article on consumer confidence in the runup to Christmas

Two-thirds of people in UK struggling to afford Christmas

Best Advice - 5 December 2019
Further coverage of our pre-Christmas survey results

Debt advice apprenticeship scheme to launch in 2020

Credit Connect - 4 December 2019
Our apprenticeship is mentioned in this piece

Brits will not clear Christmas debt until summer 2020

Your Money - 4 December 2019
Further detailed coverage of our pre-Christmas research findings

Two thirds of people struggling to afford Christmas and a third expecting to borrow for it, warns debt charity

CCR Magazine - 4 December 2019
Extensive coverage of our research into Christmas debt in this article

HSBC and Santander ordered to pay compensation

Choose - 4 December 2019
Our research on overdraft use features in this article about HSBC and Santander

Discussion on Christmas and debt on local BBC Radio (Content is no longer available)

BBC 3 Counties - 4 December 2019
Our Director of External Relations, Richard Lane, appears in this piece about Christmas and debt (1hr 40m)

Analysing public sector debt collection

Government Business - 3 December 2019
Our research is quoted in this article about debt collection

Debt advice apprenticeship gets green light for 2020 launch

Best Advice - 3 December 2019
Our Apprenticeship programme is mentioned in this article about debt advice training

A Beginner’s Guide To Cashback

Refinery 29 - 3 December 2019
We're mentioned as a source of advice in this article about cashback

Aldi's Kevin the carrot is root veg of all evil amid Christmas consumer con

Mirror - 2 December 2019
Richard Lane, our Director of External Affairs, contributes to this article about the pressures of Christmas and debt

How terminal illness can get you into debt

Metro - 2 December 2019
Grace Brownfield, our Senior Public Policy Advocate, discusses the link between life shocks and debt in this article

Santa’s little debtors? Finance counsellors urge shoppers to be wary as stores flood High Street with buy now, pay later

Sunday Post - 2 December 2019
Lawrie Morgan-Klein, our Public Affairs Officer, discusses the risks of BNPL shopping in this piece

What can the public sector learn from the private sector in terms of best-practice debt collection?

CSA UK - 2 December 2019
We're mentioned in this blog piece about best practice debt collection

November 2019

Brits turning to credit to fund Christmas will rack up £3.5billion debt

Mirror - 29 November 2019
Our research into debt at Christmas is discussed in this article

Bankruptcy: What happens when you go bankrupt?

BBC Newsbeat - 29 November 2019
We're mentioned as a source of advice in this article on bankruptcy

Grace Brownfield, blogs ahead of the General Election on what the main parties’ manifestos offer people in problem debt

Medium - 29 November 2019
A blog piece from our Senior Public Policy Advocate

Scots urged to use Christmas as a time for saving rather than splurging their way to needless debt

Scottish Sun - 29 November 2019
We're mentioned as a source of advice in this piece about debt in Scotland

From broken relationships to £8,000 credit card debt, three women reveal how shopping addiction ruined their lives

Sun - 28 November 2019
We're mentioned as having helped one of the people featured in these case studies around shopping and debt

Money Box: Bailiffs

BBC - 28 November 2019
We're mentioned as a source of advice towards the end of this piece about bailiffs

The One Show: Buy Now, Pay Later providers

BBC iPlayer - 27 November 2019
Our views on services such as Klarna and Clearpay were featured as part of a The One Show piece on these kinds of payment options (from 15m 30s)

Bipolar disorder made man spend impulsively – and left him £18,000 in debt

Metro- 27 November 2019
We're mentioned as a source of advice in this piece about mental health and debt

Man reveals how £10 bet led to a gambling addiction and £30,000 of debt

Metro - 27 November 2019
We're mentioned as a source of advicein this piece about gambling debts

Discussion about credit cards on Radio 4’s You and Yours

BBC Sounds - 26 November 2019
Our Mid-Year update figures are discussed in this piece about credit cards on You and Yours (from 36m 45s)

What teachers can do to avoid becoming homeless

TES - 25 November 2019
We're mentioned as a source of advice in this piece about debt amongst the teaching community

How to fix the UK debt crisis

Independent - 25 November 2019
Peter Tutton, our Head of Policy, is quoted extensively in this article about problem debt across the UK

What being in debt can do to your mental health

Metro - 25 November 2019
Our research on the symptoms of debt-related stress are included in this article

Peter Alderdice: Celebrate improved choices and control at the checkout (Content no longer available)

Media outlet - 25 November 2019
Our mid-year statistics are quoted in this article about the Black Friday weekend

Why has pawnbroking avoided the crackdown faced by payday lenders? (£)

Telegraph - 22 November 2019
We're mentioned as a source of advice in this article about pawnbroking

Man charged £400 interest on £22 debt - dangers of buy now, pay later laid bare

Mirror - 21 November 2019
We're mentioned as a source of advice in this article about buy now, pay later

How Signposting Helps Businesses to Support Vulnerable Customers

CallCentre Helper - 21 November 2019
We're mentioned as a source of advice in this article about signposting

Over-55s use savings to plug income shortfall

Moneyfacts - 21 November 2019
We're recommended as a source of advice in this article about debt for over-55s

Twice as many Brits expect their financial situation to get worse rather than better in 2020

About Manchester - 20 November 2019
Features our mid-year statics research as well as our results from the We Hear You campaign

PIMFA launches financial and mental wellbeing campaign

Media outlet - 20 November 2019
We're mentioned as a source of advice in this piece about the link between financial and mental health

StepChange Financial Solutions joins Equity Release Council

Mortgage Introducer - 19 November 2019
Further coverage of our joining the ERC

Debt charity joins Equity Release Council

Mortgage Strategy - 19 November 2019
Coverage of our joining the ERC for the first time

Which debts should you pay off first?

Metro - 19 November 2019
Andy Shaw, our Debt Advice Coordinator, is featured in this article

Student, 21, issues warning over 'buy now, pay later' firms after late payments cut her credit score by half

Daily Mail - 18 November 2019
Our research on buy now pay later providers is featured in this article

How far are debt collectors actually allowed to go to claim money back from you?

Metro - 18 November 2019
Our research and advice on bailiffs and debt collections is featured in this article

Retailers 'luring' shoppers into Christmas deals with eye-watering interest rates

Media outlet - 18 November 2019
Sue Anderson, our Hea dof Media, is featured in this piece about Christmas shopping debt

North Wales councils take 23,000 people to court over debts

North Wales Live - 18 November 2019
Our Wales in the Red Statistics are quoted in this piece about council tax debt in North Wales

The reality of breakup debt

Metro - 18 November 2019
We're mentioned as a source of advice in this piece about relationship debt

What is a debt management plan and what are the benefits of it?

Metro - 14 November 2019
We feature extensively in this article about DMPs

True cost of those zero % credit cards: Banks hike interest rates to record high... just in time for Christmas

This is Money - 14 November 2019
Our Head of Policy, Peter Tutton, is featured in this article about 0% credit cards

I went from being a homeowning nurse to homeless and in debt

i News - 14 November 2019
The story of one of our clients is featured here

'I hid my money and mental health anguish' – readers share their debt stories and advice

Telegraph - 13 November 2019
We're mentioned as a source of advice in this article about the link between debt and mental health

Are there any legal loopholes for getting rid of debt?

Metro - 14 November 2019
We're mentioned as a source of advice in this article about dealing with debts

Councils get just 27p from every £1 collected by bailiffs

Sun - 13 November 2019
We're mentioned as a source of advice in this article about bailiffs and collections

Payment firm Klarna messed up my credit score, says student

BBC - 11 November 2019
We're mentioned as a source of advice in this BBC article about buy now, pay later providers

How student debt can affect your mental health

Yahoo Finance - 11 November 2019
We're featured in this short piece about student debt and mental health

How to find out how much debt you are actually in

Metro - 11 November 2019
Our colleague Andy Shaw comments in this piece about assessing your debts

What should you do after you pay off your debts?

Metro - 11 November 2019
Our colleague Andy Shaw is featured extensively in this article about what to do once you've paid off your debts

I'm a good earner but I've got £90,000 worth of debt. How can I pay it off? (£)

Telegraph - 11 November 2019
Our Debt Advice Coordinator, Andy Shaw, is featured as a contributor to this edition of the Telegraph's 'Money Makeover' column

VAT on High Court Enforcement Fees

CCR Magazine - 11 November 2019
More commentary on the government's clarification around the High Court Bailiff VAT error

Some thoughts on taxation, as inspired by the Taxpayers’ Alliance

Liberal Democrat Voice - 11 November 2019
Our research is quoted in this piece on pre-election article about taxation

TV show highlights ups and downs of equity release – and how getting advice is vital to make it work for you (No longer available)

Wilkin Chapman - 11 November 2019
A discussion of the Cash in Your House programme, mentioning our commentary

What support can you get if you are in debt?

Metro - 11 November 2019
We're mentioned as a source of advice in this article

Tonight - Cash in Your House: Deal or No Deal? (Content is no longer available)

ITV Hub - 8 November 2019
A segment about equity release, featuring one of our clients and our Director of External Affairs, Richard Lane

ELECTION: Calls on parties to use election manifestos to tackle problem debt crisis

Credit Connect - 8 November 2019
Further coverage of our pre-election manifesto

StepChange publishes election manifesto

Your Money - 8 November 2019
More coverage of our pre-election statement

StepChange calls for General Election pledges on debt

Best Advice - 8 November 2019
Coverage of our pre-election manifesto calling on all parties to act on debt

How to cope with economic uncertainty in the face of Brexit

Joe - 8 November 2019
A joint feature betweeen StepChange and Joe

Discussion about the UK's debt landscape (No longer available)

BBC Radio Essex - 8 November 2019
Sue Anderson, our Head of Media, is interviewed in a segment from this show (from 25 minutes)

Drowning in debt: Britons are groaning under the weight of credit and we now borrow £330million every DAY

Daily Mail - 8 November 2019
Our Head of Media, Sue Anderson, is featured in this article on rising debt

StepChange 'Manifesto'

Credit Connect - 7 November 2019
A summary of our key measures around debt that we're calling for the next government to implement ahead of the general election

Government says that VAT on High Court Enforcement fees should not be paid by the debtor

Credit Connect - 7 November 2019
Our comments and research are featured in this article on High Court Bailiff VAT errors

StepChange comments on High Court bailiff VAT error

CCR Magazine - 7 November 2019
A feature on our response to the government's clarification

Time for the MoJ to require High Court bailiffs to refund people wrongly charged for VAT

Medium - 6 November 2019
Our blog piece on the next steps needed following the government's clarification over High Court bailiff VAT charges

High Court bailiffs incorrectly charging debtors VAT

Your Money - 6 November 2019
Our commentary is featured in this piece about the High Court bailiff VAT error

How 'click and collect' is helping the high street

The Mail - 6 November 2019
Features our polling research on financial pessimism

Where to find the cheapest personal loans

Independent - 6 November 2019
Our research around debt and income shocks is featured in this piece by Kate Hughes

What happens to your debt if you die?

Metro - 6 November 2019
We are mentioned as a source of advice in this piece

My money lessons: How we escaped a spiral of debt

Moneywise - 6 November 2019
We're mentioned as a source of advice in this story about one couple's experience of debt

Charities getting £10million to help vulnerable moving on to Universal Credit – but still not help for five week wait

Sun - 4 November 2019
We comment on the impact of Universal Credit

Rising debt crisis: how to get the help you need now as Christmas approaches

The i - 4 November 2019
Included our research figures and a short interview with our Head of Media Sue Anderson

Households owe £267m to energy suppliers BEFORE winter has begun

This Is Money - 4 November 2019
We're mentioned as a source of advice in this article about energy debt

Where can you go if you need money in a hurry?

BBC - 4 November 2019
We're mentioned as a source of advice in this BBC piece

How do you know if you’re in a ‘debt crisis’?

Metro - 4 November 2019
We're mentioned as a source of advice in this Metro article

Credit unions are more popular than ever – are they right for you if you need a loan or want to save?

Sun - 1 November 2019
We comment on the value of credit unions in this article

The Biggest Myths Around Debt - Busted

Joe.co.uk - 1 November 2019
A feature tie-in between Joe and Stepchange about common myths around debt

Marks & Spencer is letting customers buy now and pay later for their Christmas shopping - but is it a good idea?

News Post Leader - 1 November 2019
We comment on the rise of buy now, pay later

How to save £5,200 and pay for next year’s holiday with the 52-week money saving challenge

Sun - 1 November 2019
We're mentioned as a source of advice in this article about saving

October 2019

Taskforce makes case for financial resilience index

Cover - 31 October 2019
Our recent research into income shocks is discussed in this piece on the need for a financial resilience index

Third quarter insolvency figures hit nine-year high

Credit Strategy - 31 October 2019
Our recent YouGov poll research is featured in this piece on the rise of corporate insolvency

Wake Up to Money (No longer available)

BBC Sounds - 31 October 2019
Our comments on retail credit are featured in this piece from 8:40

FCA affordability rule change: The reaction

Mortgage Strategy - 29 October 2019
Our Head of Media, Sue Anderson, is interviewed as part of this piece on changes in mortgage affordability rules

The regulator's intervention on car finance hides an underlying reality

City AM - 29 October 2019
Jaidev Janardana, CEO of Zopa, discusses our statistics on car finance as part of a wider opinion piece

Worrying 2million households owe £267m to energy suppliers before winter begins

Mirror - 29 October 2019
We're mentioned as a source of advice in this article about fuel poverty

`Uncertain´ future for QuickQuid customers

This is Money - 28 October 2019
We're mentioned as an alternative approach for consumers who are considering payday loans

Advice to customers as pay-day lender QuickQuid looks set to close

Nottinghamshire LIve - 28 October 2019
We're mentioned as a source of advice in this article about QuickQuid

You and Yours

BBC - 25 October 2019
Our Head of Media, Sue Anderson, discusses Google's action against 'fake' debt service ads in the first feature of the programme

How I pulled myself back from the bring of a debt nightmare

JOE - 25 October 2019
A feature focusssing on our client Jack and his story of recovering from problem debt with our help

Household debt "an alarming cause for concern"

South Wales Guardian - 25 October 2019
Further commentary of our Wales in the Red report

StepChange welcomes Google’s crackdown on exploitative debt service ads

CCR Magazine - 25 October 2019
Further coverage of Google's announcement to crack down on 'fake' debt service ads

Is Britain's biggest payday lender about to go the way of Wonga? QuickQuid is on the verge of going bust, claims report

Daily Mail - 25 October 2019
Report on likely closure of Quickquid featuring our commentary

Google to ban ‘fake’ debt ads from firms who make cash out of those trying to fix finances

The Sun - 24 October 2019
Google announce steps to ban ads from firms offering 'fake' debt services

One in four Welsh adults show signs of financial distress, says debt charity

Ekklesia - 24 October 2019
Further coverage of our findings from our Wales in the Red report

How to get out of debt before Christmas as twice as many people think their finances will get worse in 2020

The Sun - 24 October 2019
Discussion and tips on how to improve your financial situation before Christmas

Twice as many Brits expect their financial situation to get worse rather than better in 2020

CCR Magazine - 24 October 2019
More coverage of our research highlighting financial pessimism

Breaking the taboo: Why we should open up about debt

The Money Pages - 24 October 2019
We're mentioned in this piece about the importance of talking about debt

Over a third of consumers are expecting to be financially worse off in 2020

Money Facts - 24 October 2019
Further discussion of our research showing financial pessimism

Twice as many ‘think their finances will worsen in 2020 rather than improve’

Media Outlet - 23 October 2019
Coverage of our YouGov research showing extent of financial pessimism

One In Four Welsh Adults Showing Signs Of Financial Distress

West Wales Chronicle - 22 October 2019
Our research again shows the scale of debt in Wales

Income shocks hit hardest in Wales

Best Advice - 22 October 2019
Our research shows the impact of debt on Welsh adults

Debt desperation to happy homeowner in 8 years

Money Saving Expert - 22 October 2019
We're mentioned in a letter on Martin Lewis' blog

Over one million adverse borrowers looking to buy

Mortgage Introducer - 18 October 2019
Article with a contribution from our Head of Policy, Peter Tutton

Middle-class debt: ‘There is very little help when people hit hard times’

Times - 15 October 2019
Our client, Dave, features in this Times article

Cheap mortgages create middle-class debt risk

Times - 15 October 2019
Our research is featured in this article about cheaper mortgages

BBC1: Rip-Off Britain

BBC iPlayer - 09 October 2019
A client story and our campaign against sub-prime credit cards were discussed. Relevant section is 14 minutes into programme.

Millions of Brits Struggling to Pay Essential Bills

MoneyExpert - 09 October 2019
Research into increasing levels of household debt, including data from StepChange.

Money and mental health: let’s talk about it

East Devon News - 09 October 2019
We are mentioned as a source of advice

More than three million Brits struggling to pay basic bills like council tax

Mirror - 08 October 2019
New research into houshold debt discussed by Peter Tutton, our Head of Policy

Silent mental health crisis’ leaves the middle classes struggling to manage their money

Telegraph - 07 October 2019
We're mentioned as a source of advice in this piece about middle incomes and mental health

End of the road for ‘cheap’ car loans as crisis loom (£)

Telegraph - 07 October 2019
Discussion of changes to car loans and reference to our debt statistics

Spotting someone in need : How advisers are gearing up to deal with vulnerable clients

Money Marketing - 01 October 2019
Discussion of FCA guidance around the treating of vulnerable clients, and StepChange's contribution in this area

September 2019

One in five workers have skipped meals to make ends meet in past year, survey finds

Independent - 30 September 2019
TUC research into debt problems links to our mid-year debt statistics.

Fifth of Workers Have Skipped Meals to Make Ends Meet

MoneyExpert - 30 September 2019
Further commentary on the TUC's research and our mid-year debt statistics

We are Stoke-on-Trent: 'Debt was a circle I could not get out of'

BBC - 30 September 2019
We're mentioned as a source of advice in this piece about Stoke's insolvency epidemic

StepChange reveals record numbers seeking debt advice

Adviser Points of View - 27 September 2019
Further coverage of our mid-year debt statistics update.

Energy suppliers slammed as the number of households in debt rises to more than 2million

The Sun - 25 September 2019
Research into energy debt, and link to our latest mid-year debt statistics.

Charity reveals record number of people are seeking debt advice

Ekklesia - 24 September 2019
Further coverage of our latest client statistics. A record 331,337 people contacted us for help with their debts in the first six months of 2019.

How 'buy now, pay later' companies are getting younger shoppers to use credit

CNN Business - 23 September 2019
Our head of external affairs, Richard Lane, said: "We're not convinced that consumers are confident or aware that they are taking out lines of credit."

8.4 million people in England are living in unaffordable or overcrowded homes

The Sun - 23 September 2019
Findings from the National Housing Federation (NHF) and the link with our mid-year debt statistics findings

The level of UK debt rises

MoneyFacts - 23 September 2019
Further coverage of our mid-year statistics release

Personal finance: five ways to get rid of your overdraft

Yahoo - 23 September 2019
Mentions StepChange as a source of advice

British people on financial ‘knife edge’ as Brexit looms: Charity

Al Jazeera - 20 September 2019
Further coverage of our mid-year statistics

The longer Universal Credit is in an area, the more foodbank demand increases

Big Issue - 20 September 2019
Highlighting our support of the Trussell Trust's foodbank findings

More British consumers living on financial knife edge, debt charity warns

UK Investing - 20 September 2019
Further coverage of our mid-year statistics

Personal finance: five ways to get rid of your overdraft

Personal Finance - 20 September 2019
We're quoted as a source of debt help for those wanting to get rid of their overdrafts

Record numbers seeking debt advice

Health Insurance - 20 September 2019
Our research shows a third of new clients’ outgoings were more than their incomes – the average monthly shortfall for clients with deficit budgets is £365.

Record number of Brits seeking debt advice, leading charity says

Money Age - 19 September 2019
Further coverage of our mid-year statistics

StepChange Reveals Record Numbers Seeking Debt Advice

CCR - 19 September 2019
Further coverage of our mid-year statistics

More British consumers living on financial knife edge, debt charity warns

UK Inv - 19 September 2019
A growing number of consumers are over-indebted and ill-equipped to cope with an economic shock, according to our research

Record numbers seeking debt advice

Credit Connect - 19 September 2019
Further coverage of our mid-year statistics

Record numbers of people now seeking help with their debt

The Independent - 19 September 2019
Our research shows signs that more households are “struggling to hang on”

Record number of people asking for debt advice shows households 'struggling to hang on'

iNews - 19 September 2019
Further coverage of our mid-year statistics

Millions of working Brits just one missed pay cheque away from losing their home

The Mirror - 19 September 2019
Our research backs up Shelter's released report into debt and accommodation

Record Numbers Seek Debt Help With U.K. on Brink of Brexit

Bloomberg - 19 September 2019
Commentary on our mid-year statistics in the context of Brexit

331,337 o bobol yn troi at elusen wrth geisio cael dau ben llinyn ynghyd

Golwg360 - Welsh Language Coverage - 19 September 2019
Welsh language commentary on our mid-year statistics

More British consumers living on financial knife edge

Hellenic Shipping News - 19 September 2019
Further mid-year statistics coverage

Josie Warner: her thoughts on today's release of our Stats Mid-Year Update

Medium - 18 September 2019
Our latest mid-year statistics update shows a record number of 331,337 people contacted the charity in the first half of this year for help with their debts.

Record Numbers Seeking Debt Advice

Yahoo Finance - 18 September 2019
Our research suggests single parents and people with mental health problems are particularly likely to feel under pressure from debt

Sobering problem debt stats should be wake-up call for government

Big Issue - 18 September 2019
More households than ever are “ill-equipped to deal with future economic shocks” according to our research

More British consumers living on financial knife edge

London South East - 18 September 2019
Our findings show an increasing number of British households struggling to cope financially

All time high in people calling for help with debt as Brits 'struggle to hang on'

The Mirror - 18 September 2019
A record number of Britons have contacted us for help in the first half of 2019

StepChange: record numbers seeking debt advice

Best Advice - 18 September 2019
Further coverage of our mid-year statistics update

Record Numbers Seek Debt Help With U.K. on Brink of Brexit

Bloomberg - 18 September 2019
Charities including StepChange are warning that households are vulnerable to any future economic turbulence

Credit card charges rocket to an all-time high of 24.7%... But savers are still earning ultra-low returns

This Is Money - 18 September 2019
Banks are charging record-high interest rates on credit cards — while still paying ultra-low returns to savers

Record numbers seeking debt advice, say StepChange

AOL - 18 September 2019
Further coverage of our mid-year statistics update

More British consumers living on financial knife edge, debt charity warns

Reuters - 18 September 2019
A growing number of consumers are over-indebted and ill-equipped to cope with an economic shock

Employee benefits: the start of your financial wellbeing strategy

Employee Benefits - 16 September 2019
Our research has revealed that people who experienced a life event in the last two years were three times more likely to fall into problem debt.

Why are so many middle-class millennials going bankrupt? (£)

The Telegraph - 16 September 2019
The average amount owed by our clients under the age of 25 is over £6,000.

Conal Gregory: Lessons in finance could ease the debt problems of the future (Content no longer available)

Yorkshire Post - 14 September 2019
Experts from MyBnk, together with us, have assisted almost 1,000 indebted or at risk young adults to manage their money in schools, colleges and youth organisations.

Meet The Women Caught In The Vicious Payday Loans Cycle

Refinery 29 - 12 September 2019
Our clients are getting younger each year. The average client aged 25 to 39 owes £12,911, and the average customer under 25 owes £6,277.

What to do if you overspent on your summer holiday

BBC News - 8 September 2019
We say that covering the minimum payment on all the debts you have is the key to avoiding default charges and a damaged credit rating.

Why a return to cash might be the answer to the millennial debt problem (£)

The Telegraph - 6 September 2019
Under-25s are a growing and significant proportion of our clients, with an average outstanding debt of over £6,000.

August 2019

Payday lenders lure hard-up families with recipes and exercise tips

Mirror - 31 August 2019
We warn that these kind of credit products can turn out to be a trap for people who are financially vulnerable.

How debt impacts mental health and what to do about it

Yahoo! News - 28 August 2019
Our research has found that a third of our clients had vulnerabilities in addition to their financial difficulties, almost half of which (49%) were mental health issues.

Borrow £6,000, pay back £12,000: Loans from specialist student lender advertised in UCAS emails will double in size by the time they are repaid

This is Money - 24 August 2019
Our head of policy, Peter Tutton, said: "Relying on an uncertain future income can become a massive stumbling block for students coming out of university, particularly if they remain financially vulnerable after graduating."

How Google promotes companies pretending to be debt charities

The Telegraph - 23 August 2019
Investigation into the clone firms placing adverts online that mislead consumers.

"I Had Panic Attacks Over Missing New Products" – When Makeup Meets Obsession

Refinery 29 - 23 August 2019
The introduction of buy now, pay later schemes such as ClearPay makes it easier for beauty fans to get their fix there and then. We warn that "it can be all too easy to overestimate what you can afford."

The numbers don’t work

Pensions Age - 22 August 2019
This report refers to our data, which shows an increase in younger people coming to us for advice.

FCA issues warning over National Debtline ‘clone firm’

Credit Connect - 22 August 2019
Report about the FCA's second warning about clone firms targeting the free debt advice sector.

How HSBC is engaging its staff with money

Professional Pensions - 22 August 2019
HSBC refer their colleagues who are dealing with debt problems to us.

How to escape the spiral of uncontrolled debt

Money Wise - 20 August 2019
One of our clients tells their story and Sue Anderson of our media team explains how the debt landscape has changed over the years.

FCA issues warning about ‘clone firm’ impersonating National Debtline

CCR Magazine - 20 August 2019
The Financial Conduct Authority (FCA) has issued a warning about a ‘clone firm’ impersonating National Debtline, following on from the warning they released about scammers impersonating us.

Calls for FCA powers to tackle debt scams

FT Adviser - 20 August 2019
Further coverage of fraudsters impersonating free debt advice charities.

UKGC commenced a consultation period on restriction of credit card use in gambling

TUNF - 20 August 2019
We would support a ban, if accompanied by further measures.

UKGC Readies For Three-Months Credit Card Restriction Talks; Full Ban Highly Unlikely

LCB - 19 August 2019
We provided data that conclusively proves a significant number of people have fallen into a debt through borrowing money.

GB Gambling Commission launches 12-week consultation on credit card gambling

Affiliate Insider - 19 August 2019
Our data has shown that restricting only one form of borrowing would have a led to limited impact on addressing harm.

Conal Gregory: Which is the best credit card for you?

Yorkshire Post - 16 August 2019
Four million have a sub-prime credit card, defined as where the interest rate is 30-70 per cent.

GC launches consultation on credit card restrictions

i Gaming Business - 16 August 2019
We've provided data to show some people have incurred debt across several types of borrowing, and restricting only one form of borrowing would have a limited impact on addressing harm.

Lack of resilience against life events driving problem debt - StepChange

Cover Magazine - 16 August 2019
Our report into the financial resilience gap has helped expose the triggers which send people spiralling into problem debt.

No gambling with your overdraft please

Wiggin - 15 August 2019
In our experience, many people in trouble with gambling debt had obtained credit from several sources. Only a holistic approach to all forms of borrowing would serve to help them.

Thurrock man named Deputy Lord Lieutenant of Essex

Your Thurrock - 14 August 2019
Our Chair, John Griffith-Jones, has been appointed as a Deputy Lieutenant of Essex.

Loan shark charter passed as debts rise

Lancashire Telegraph - 13 August 2019
The number of people contacting us is rising every year.

Mental health issues and money: kindness is not good enough

The Guardian - 13 August 2019
We are campaigning for a comprehensive system of support for those struggling with distressing life events.

LGA - Loan sharks warning as debt enquiries hit record high

Wired Gov - 12 August 2019
The loan sharks warning comes as latest figures show that 12,652 people a week in the UK are seeking help for problem debt – the equivalent of one person every 48 seconds.

Loan sharks warning as debt enquiries hit record high

About Manchester - 11 August 2019
The number of enquiries made to us in 2018 was 657,930 – a 14 per cent rise on the 577,678 enquiries in 2014, and 6 per cent up on the 619,946 enquiries made in 2017.

BBC Radio 4 'You & Yours'

BBC Sounds - 8 August 2019
Richard Lane discussed lead generators who are using StepChange’s likeness to trick people seeking debt advice into thinking they’re talking to us.

Nearly £8 million taken out in short-term loans in Calderdale over the last three years, figures reveal

Halifax Courier - 5 August 2019
We comment on these figures, urging people to think carefully before taking out a short term, high cost loan and to consider whether they may benefit from free, impartial debt advice instead.

MP meets with debt advice charity StepChange

Renfrewshire 24 - 2 August 2019
Paisley and Renfrewshire South MP Mhairi Black met our team, following on from the release of our 'Scotland in the Red' report which revealed that thousands of people in Scotland are struggling with essential household bills.

Revealed: How problem debt is forcing hundreds into insolvency

Shropshire Star - 5 August 2019
We explain problem debt is a widespread issue across the country, but Shropshire and the West Midlands is particularly affected. Approximately 11 per cent of our clients come from the region – the joint third highest in the UK.

Debt charity responds to Work and Pensions Committee report on the welfare safety net

Ekklesia - 2 August 2019
The House of Commons Work and Pensions Committee has released a report examining the welfare safety net. We shared a number of concerns and recommendations.

UK poverty and destitution levels are a choice to be unmade, says Committee

Ekklesia - 1 August 2019
We modelled the effect of different levels of deductions on benefit claimants who are in debt.

Financial advice “a turn-off” despite life shocks

Adviser Points of View - 1 August 2019
Fewer than 5% of people ask for financial advice even when they are faced with life shocks like illness or bereavement, our research shows.

July 2019

Channel 4 News: Social Metrics Committee

Channel 4.com- 31 July 2019
Peter Tutton, Head of Policy, appeared on Channel 4 News, discussing our contribution to the Work and Pensions Committee’s report into the Welfare Safety Net.

MPs say single-parent families and disabled people being pushed into poverty

Channel 4.com - 31 July 2019
One of our clients, Dave, was interviewed about single parent families and disabled people being pushed into poverty.

Avoiding the debt advice scammers

CCR Magazine - 31 July 2019
'Clone firms' have been impersonating us online - the FCA has issued a warning about these scammers.

Take action to stop children going hungry during school holiday

FE News - 31 July 2019
We modelled the effect of different levels of deductions on benefit claimants who are in debt. Even a 5% deduction would leave almost half of their clients unable to meet essential expenditure.

How to avoid getting into debt

BBC Radio 4 - 30 July 2019
With our help, the BBC's Smart Consumer podcast has these tips on how to avoid getting into debt:

Easy credit, hard times: 10-fold rise in young people going bankrupt

The Telegraph - 30 July 2019
We explain that we don't recommend insolvency when people can repay their debts in a reasonable length of time, but sometimes it is the most appropriate option.

Expand credit unions as alternative to payday lenders, FCA urges

Exec Review - 23 July 2019
We say more radical solutions should be explored, such as zero-interest loans, designed to help people trapped in problem debt.

StepChange response to new draft FCA vulnerability guidance to firms

CCR Magazine - DATE
We commend the Financial Conduct Authority for its thorough analysis and new draft practical guidance to firms to help them improve their treatment of customers with vulnerabilities – or potential vulnerabilities.

Regulator launches guidelines for lenders to protect vulnerable consumers

The Big Issue - 23 July 2019
Our research illustrates the extra problems vulnerable people can face and the difficulty of resolving problems.

FCA to force firms to help vulnerable customers

Your Money.com - 23 July 2019
We welcome the FCA’s new guidance, and urge the regulator to implement it as soon as practical and to monitor it closely.”

Regulator launches consultation on fair treatment of vulnerable customers

Mortgage Solutions - 23 July 2019
This FCA guidance is vital step to market that works well for all people.

Credit card debt, High street investment, Golf winners

You & Yours - 22 July 2019
Our director of external affairs, Richard Lane, was interviewed about credit card debt.

Here’s why plans to force body cameras on bailiffs won’t curb the cowboys

The Independent - 22 July 2019
Our response to the latest announcement about curbing bad practice by bailiffs is included in this report.

Expand credit unions as alternative to payday lenders, FCA urges

The Guardian - 22 July 2019
We say more radical solutions should be explored, such as zero-interest loans.

Body-worn cameras to be compulsory for bailiffs amid fears of debtor bullying

The Gazette - 22 July 2019
The proposed introduction of cameras follows on from a 2017 report, entitled 'Taking Control: the need for fundamental bailiff reform', which we co-authors of.

StepChange responds to FCA consultation on mortgage prisoners

CCR Magazine - 22 July 2019
We support the main proposals, but says much more needs to be done to address the plight of those trapped in expensive mortgages with inactive or unregulated lenders.

Red card: Time to blow the final whistle on the sub-prime card debt trap

CCR Magazine - 22 July 2019
New research published by us finds a strong association between sub-prime cards and problem debt.

‘Life shocks’ increase risk of falling into problem debt

Health Insurance & Protection - 22 July 2019
The research from us reveals around 23 million people have experienced a life shock in their household in the past two years.

Body cameras to be compulsory for bailiffs

YourMoney.com - 22 July 2019
Research by Citizens Advice and us found a third (850,000) of the 2.2 million people contacted by a bailiff in the two years to November 2018 experienced them breaking current rules.

Bailiff body cameras 'meaningless without industry regulator'

Ekklesia - 22 July 2019
Our research also found nine in 10 people back an independent regulator for bailiffs.

Bailiffs forced to wear body-worn cameras to curb intimidation

Yahoo! News - 22 july 2019
Further coverage of the new rules which are being brought in following our campaign with the Citizens Advice.

Bailiffs made to wear body cameras in move to end intimidation

The Guardian - 22 July 2019
We reported that a quarter of people visited by bailiffs had tried to arrange repayment over the phone but found they insisted on visiting their home to obtain the cash – “thus triggering the next stage of payment and increasing the debt by £235”.

Bailiffs forced to wear body-worn cameras to curb intimidation

Sky News - 22 July 2019
Research by us with Citizens Advice found that 850,000 people contacted by bailiffs over a two-year period experienced them illegally forcing entry into a home or removing goods which the occupant needed for work.

Mr Money warns of new credit cards with interest rates of up to 80%

The Sun - 20 July 2019
Around two thirds of StepChange clients with subprime cards said they had used more credit than expected, mainly driven by desperation.

Credit cards and how to avoid a cycle of debt

The Smart Consumer podcast - 19 July 2019
One of our clients appeared discussed her experience with subprime credit cards and how we helped her.

Seven in 10 who experience debt do so “due to a life shock”

Credit Strategy - 18 July 2019
Around 70 percent of the more than three million people in the UK in problem debt in 2018 had their situations exacerbated by shocking life events, our latest report has revealed.

Seven Ways To Stop Money Worries Sinking Your Degree

The Money Charity - 17 July 2019
Readers are advised to get professional debt advice from us.

People not financially coping with ‘life events’

Best Advice - 18 July 2019
Our new research has revealed that people who had experienced a life event in the last two years were three times as likely to be in problem debt than those who had not.

Fewer than five per cent seek financial advice when life shocks happen – Stepchange

Mortgage Solutions - 17 July 2019
Our research from has found that life shocks like illness or death are likely to lead to debt, but that few people seek fiscal advice, negotiate with creditors or claim on insurance as part of a coping strategy.

Could ‘bad credit’ credit cards be more expensive than a payday loan?

Which? - 17 July 2019
In a national YouGov poll, StepChange found one in three people with serious debt problems had a subprime credit card.

70% experience debt do due to life shock

Credit Connect - 17 July 2019
Around 23 million people have experienced a life shock in their household in the past two years. Coverage of our report on life shocks and debt.

The facts about Universal Credit advance payments

Public and Commercial Services Union - 17 July 2019
StepChange and the Trussell Trust said advance payments to help 'people get by' are only fuelling more hardship because of the repayment thresholds.

People not financially coping with ‘life events’

Best Advice - 17 July 2019
Our research has revealed that people who had experienced a life event in the last two years were three times as likely to be in problem debt than those who had not.

Debt trap you haven't heard of? More than a million holders of subprime credit cards are in problem debt as charity calls on government action

This is Money - 11 July 2019
As many as one in three people who hold subprime credit cards with interest rates as high as 70 per cent are in problem debt. Coverage of our 'Red Card' report on high cost credit.

Charity issues warning about sub-prime credit cards

Your Money - 10 July 2019
Sub-prime credit cards have a detrimental effect on the financial situations of people they are supposed to help. Further coverage of our report.

'Subprime' credit cards causing debt spiral for thousands, debt charity warns

Moneywise - 9 July 2019
Thousands of consumers taking out high interest so-called 'subprime' credit cards are ending up caught in a “expensive debt cycle”, our latest research has revealed.

LOAN RANGER The areas where loan sharks and payday lenders are preying on people – how to get affordable credit

The Sun - 9 July 2019
We've warned that credit building card lenders are pushing thousands of customers into spiralling debts.

Campaigners urge financial watchdog to cap credit card costs to slash debt

Big Issue - 9 July 2019
Our study into sub-prime credit cards reveals that four million people are still paying between 30 and 70 per cent APR.

RIP OFF RATES Rip-off credit card rates left mum £12,000 in debt as charity warns about lenders pushing thousands of customers into debt spirals

The Sun - 9 July 2019
Alison Cairns, one of our clients, was one of the of the four million people being charged sky-high rates because of a poor credit history. She shares her story.

Sub-prime credit cards destroying the lives of those most in need of help

The Mirror - 9 july 2019
Our chief executive, Phil Andrew, said: "Sub-prime cards currently are often a very expensive debt trap in the long term – sometimes far exceeding the costs of payday loans." Coverage of our research.

Sub-prime credit card users being caught in expensive debt trap, says charity

Yahoo! Finance - 9 July 2019
More coverage of our report on subprime credit cards. They can have an APR (annual percentage rate) of between 30% and 70%.

One in five with sub‑prime credit card were jobless, says Stepchange survey

The Times - 9 July 2019
Almost one in five people who take have taken out a high interest rate, sub-prime credit card were unemployed at the time it was issued, our research has revealed.

Government council tax recovery pilot ‘could make situation worse’

Public Finance - 5 July 2019
A council tax recovery pilot scheme could be a “double edged sword”, we warn.

News Councils will be given power to recoup debts direct from employees’ wages

People Management - 5 July 2019
Councils will be given the power to deduct tax debts directly from employees’ wages in a controversial move experts (including us) have warned could worsen the financial distress of vulnerable individuals and put employers attempting to improve the financial wellbeing of their workforce in a bind.

WESTMINSTER DIARY: Proud of measure to help families pay for children's funerals

Solihull - 5 July 2019
Users of the scheme will be required to engage with professional debt advice services, such as those offered by us.

Councils look to take unpaid tax from debtors’ wages

Business Fast - 4 July 2019
"If the reason why people aren’t paying is because of far wider financial problems, then it may actually worsen or exacerbate that situation," said Sue Anderson, of head of media.

StepChange supports FCA’s main proposals on mortgage prisoners

Only Strategic - 28 June 2019
We support the main proposals, but much more needs to be done to address the plight of those trapped in expensive mortgages with inactive or unregulated lenders.

MPs ask for tougher mortgage prisoner regulation changes

Mortgage Strategy - 28 June 2019
An all-party parliamentary group, including representatives from StepChange, on mortgage prisoners has responded to the FCA’s recent consultation by stating that the proposed rules do not go far enough.

‘Buy now, pay later’ rules don’t go far enough

Advisor Points of View - 28 June 2019
The new rules have been described by our head of policy as "modest but welcome".

June 2019

Survey of Londoners reveals city's social and economic challenges

Mayor of London - London Assembly - 27 June 2019
Alison Blackwood from the StepChange Policy team said: "We support a holistic approach that looks at how to untangle the various pressures, and look forward to working with the Mayor’s office to help build greater financial resilience in the capital."

Debt charity responds to FCA consultation on 'mortgage prisoners'

Ekklesia - 28 June 2019
Of the clients we provided with debt advice in 2018, 16 per cent had a mortgage and 18 per cent of these had mortgage arrears.

"Stronger approach" urged to help mortgage prisoners

Mortgage Strategy - 27 June 2019
We have recommended the government takes a “stronger approach” to helping mortgage prisoners as part of its response to the regulator’s consultation on the issue, the closing of which came yesterday.

Millennial anxiety crisis over financial worries

TechRound - 27 June 2019
Almost two thirds (65%) of people advised by us in 2018 were under 40, compared to just half in 2014.

BSA: Government must act now to help mortgage prisoners

Mortgage Introducer - 26 June 2019
Peter Tutton, our head of policy, said: "The FCA’s principle of making it easier for mortgage prisoners to switch is great, but it won’t work in practice for some of those in the greatest need of help."

Debtors to get 60 day 'breathing space' to seek help

Property 118 - 15 June 2019
record numbers of people have been seeking debt help, we revealed in our annual report in April.

Klarna and fintech peers fuel fears of fresh wave of retail debt (£)

Financial Times - 22 June 2019
Young people now represent 14 per cent of our clients. They are "more likely to have insecure or irregular income", which can put them at greater risk of problem debt.

'Breathing Space' to be Given to People Struggling with Debt

Monwy Expert - 21 June 2019
Phil Andrew, our chief executive, said: "People looking for a sustainable way to repay their debts have traditionally had little protection."

Industry reaction: Government to launch breathing space scheme in 2021

Credit Connect - 21 June 2019
Phil Andrew, our CEO said: "Breathing Space and statutory debt repayment plans will fundamentally improve how people seeking to repay debt are treated, putting them in a far less precarious position."

60-day 'breathing space' scheme for people struggling with problem debt

Yahoo! Finance (via the Press Association) - 19 June 2019
We respond to the government's announcement about the breathing space scheme we've long campaigned for.

Debtors win protection in one of PM’s final acts

The Times - 19 June 2019
Further coverage of the breathing space scheme announcement.

Debt strugglers to get breathing space under new scheme to freeze interest payments without punishment for two months

The Daily Mail - 19 June 2019
Further coverage of the breathing space scheme announcement.

'BREATHING SPACE' Households falling into debt will get 60-day buffer against bailiffs and spiralling interest payments

The Sun - 19 June 2019
Further coverage of the breathing space scheme announcement.

Two-Month ‘Breathing Space’ Scheme For People Struggling With Problem Debt

Huffington Post - 19 June 2019
Further coverage of the breathing space scheme announcement.

Sian Evans: Why financial wellbeing should be part of an employer’s duty of care for staff

Employee Benefits - 17 June 2019
Employers have many duties towards staff, but there is one that is rarely mentioned: a duty of care towards employees’ financial wellbeing. An article by our director of HR.

'I borrowed £10k and paid back £23k': Panorama documentary lifts lid on the guarantor loan firms that are filling void left by payday lenders

This is Money - 17 June 2019
Peter Tutton, our head of policy, said: 'Since 2012, the likelihood of a client having a guarantor loan at the time they seek our help has risen significantly'.

How to beat Universal Credit delays and get emergency cash - here's what you need to do

Birmingham Live - 18 June 2019
Previous research among our clients who had money taken from benefits to repay debt showed 71 per cent said it caused them hardship and a quarter had cut back on food spending.

BBC Radio London Petrie Hosken's show (no longer available)

BBC Sounds - 17 June 2019
Richard Lane, Director of External Affairs, was interviewed on BBC Radio London about Buy Now, Pay Later Offers.

Get your salary paid as you earn it rather than waiting for payday with groundbreaking new scheme

The Sun - 14 June 2019
Will Berrington from our media team said: "Developments which could allow people to have greater control over their finances and provide them with better alternatives to high cost credit, are always worth exploring."

Buy Now Pay Later rules should go further, say debt charities

Ekklesia - 13 June 2019
Peter Tutton, our head of policy is quoted as saying: "The FCA’s changes are modest but welcome, though whether they will fully achieve the objective we would like to see that credit should always be “bought rather than sold” remains questionable."

Around 1 in 2 Universal Credit claimants have benefit deducted to repay an Advance Payment

Disability Rights UK - 13 June 2019
A joint report from us and the Trussell Trust shows that Advance Payments push people into hardship and therefore are not the solution to the wait.

'Buy now pay later firms' to be banned from charging interest on repaid loans

The Mirror - 12 June 2019
Buy now, pay later services are a leading factor in driving both store card and catalogue debts.

Watchdog announces new rules on 'buy now, pay later' products that it says will save users up to £60m a year

The Is Money - 12 June 2019
Peter Tutton, head of policy, said: 'The FCA's changes are modest but welcome, though whether they will fully achieve the objective we would like to see that credit should always be "bought rather than sold" remains questionable.'

FCA crackdown on 'buy now pay later' deals

The Scotsman - 12 june 2019
Peter Tutton is also quoted here, sharing our views on the new proposals.

FCA rules for buy-now-pay-later products could save customers up to £60m

Credit Strategy - 12 June 2019
Further coverage of our response to the FCA's proposals.

More protection for ‘buy now pay later’ customers

Your Money.com - 12 June 2019
Buy now, pay later services are a factor driving both store card and catalogue debts, which around 12% and 34% of our clients have respectively.

Better protection for ‘buy now pay later’ customers

The Money Pages - 12 June 2019
Further coverage of our response to the FCA's proposals.

StepChange response to FCA’s “Buy Now, Pay Later” rule changes

CCR Magazine - 12 June 2019
Further coverage of our response to the FCA's proposals.

Buy Now Pay Later rules should go further, say debt charities

Ekklesia - 12 June 2019
Further coverage of our response to the FCA's proposals.

Ensuring overdraft rules work in practice is the challenge, says StepChange

Only Strategic - 11 June 2019
Around half of StepChange Debt Charity clients have accumulated overdraft debt, on an average of over £1,500, at the point they seek debt advice.

Are we squeezing every last drop out of forbearance?

UK Finance - 10 June 2016
Julie Gale, Head of Mortgage Advice, writes in UK Finance today ahead of her speech to the UK Finance’s Arrears and Possessions conference next week

Credit card borrowers with longstanding debts given final warning

Which? - 9 June 2019
We warn that there may be a large number of people who have not previously considered themselves to be in problem debt or sought advice but could need help particularly those with multiple credit cards.

BANK OVERDRAFT FEES TO CUSTOMERS TARGETED IN MAJOR SHAKE UP

Engage Customer - 7 June 2019
Peter Tutton, our head of policy, said: "We would like the regulator to be more pro-active and fleet of foot in identifying and refining the specific, practical steps banks should be taking to help customers escape the overdraft trap more quickly."

StepChange response to FCA overdraft rules

CCR Magazine - 7 June 2019
Around half of StepChange clients have accumulated overdraft debt, of an average of over £1,500, at the point they seek debt advice.

Radio 4 - You and Yours

BBC Sounds - 7 June 2019
Sue Anderson, our head of media, appeared on the BBC’s You and Yours to discuss the changes to the overdraft rules.

FCA overhauls overdraft rules

Credit Strategy - 7 June 2019
Our own research shows that around half our clients have accumulated overdraft debt at the point they turn to us.

City regulator bans high overdraft fees to reform 'dysfunctional' market

The Guardian - 7 June 2019
About 2.1 million people were overdrawn in every month of 2016, according to a report published by us.

Daily overdraft fees scrapped in major shake-up

The Big Issue - 7 June 2019
Our head of policy, Peter Tutton, comments on these changes, which we welcome.

Bank overdraft fees targeted in major shake-up

Business Matters - 7 June 2019
Peter Tutton said: “We would like the regulator to be more pro-active and fleet of foot in identifying and refining the specific, practical steps banks should be taking to help customers escape the overdraft trap more quickly, and to break the cycle of repeat use of overdrafts.

Bank overdraft charges slashed in radical shake-up of ‘dysfunctional’ market

The Independent - 7 June 2019
Peter Tutton said the FCA was “absolutely right” to point to the harm that getting stuck in expensive repeated overdrafts can cause.

City regulator bans high overdraft fees to reform ‘dysfunctional’ market

Exec Review - 7 June 2019
The new rules – the bulk of which will come into force by 6 April 2020 – will also aim to force banks to do more to identify and help customers stuck in their overdrafts for long periods of time.

Couple behind on rent face eviction after complaining about state of mouldy home

The Miror - 7 June 2019
A couple are facing life living on the streets after they claim they were served an eviction notice when they complained about the state of their home. They were signposted to us for debt advice.

Millions more Universal Credit claimants to have rents paid straight to landlord

The Mirror - 7 June 2019
We say the payments to help 'people get by' are only fuelling more hardship because the repayment thresholds are not based on affordability.

Bank overdraft fees targeted in major shake-up

BBC - 6 June 20109
Bank overdraft fees are to undergo a major shake-up, which the UK financial regulator is calling the biggest overhaul for a generation. We would like the regulator to be more pro-active.

City regulator bans high overdraft fees to reform 'dysfunctional' market

The Guardian - 7 June 2019
Vulnerable consumers are disproportionately hit by excessive charges.

FCA hits banks with clampdown on overdraft fees; Depressed pound edges up as Theresa May steps down

This Is Money - 7 June 2019
Our head of policy, Peter Tutton, said: 'The challenge now is to make sure the steps to help customers get out of expensive overdraft debt work in practice.’

Universal Credit advance payments should be 'scrapped and replaced by grants'

The Mirror - 5 June 2019
StepChange and the Trussell Trust said advance payments to help 'people get by' are only fuelling more hardship because of the repayment thresholds.

Universal Credit repayments 'push people into debt trap and must be scrapped'

Birmingham Mail - 5 June 2019
We're working with the Trussell Trust to campaign for action including reducing the five-week wait.

Universal Credit Advance Payments are pushing people to use food banks

Disability Rights UK - 5 June 2019
A deduction of just 5% would push nearly half of StepChange clients on benefits into a negative budget situation.

Universal Credit 5-week wait for cash is ‘pushing people into debt’

The Sun - 5 June 2019
A FIVE-week wait for Universal Credit is pushing vulnerable people into debt and hardship. We're campaigning with the Trussell Trust for the government to make changes.

Universal Credit is now biggest reason for referral to foodbanks

Cornwall Live - 5 June 2019
Further coverage of the Universal Credit campaign.

Universal Credit advance payment loans 'pull people deeper into crisis'

Plymouth Herald - 5 June 2019
Further coverage of the Universal Credit campaign.

Consumers warned to take action on debt now

Money Facts - 3 June 2019
Credit card borrowers considered to be in persistent debt are currently receiving letters to take action to repay their debt. We warn this could result in people reaching a cliff edge moment when they struggle to make repayments.

Who needs coins? Now six-year-olds can spend pocket money on a card

The Guardian - 2 June 2019
Before signing up for a card, a sustained discussion about money is necessary between parent and child. "To children, these 'learner' debt cards may feel like play, yet the money and the spending that sits behind them is real." says our head of media, Sue Anderson.

May 2019

Energy companies must do more for vulnerable customers, say experts

The Big Issue - 31 May 2019
Peter Tutton, our head of policy is quoted. He says the commission are right to call for Ofgem and suppliers to revisit the question of social tariffs.

Energy firms told they must do more for vulnerable customers

YourMoney.com - 31 May 2019
Peter is also quoted here, saying: "We are also pleased to see the Commission’s support for the government’s breathing space scheme, which we have long campaigned for."

Urgent action needed to support vulnerable energy customers

Credit Connect - 31 May 2019
Further coverage of the independent report says urgent action is required by all energy companies, regulators and government, as well as price comparison websites.

New rules mean your credit card could be suspended if you don’t pay back debt

The Sun - 30 May 2019
Our chief executive talks about the cause for concern that people may 'hit the buffers hard' at 36 months, when actions become compulsory.

'Support' letters being sent to help people in debt 'making the problem worse'

The Mirror - 30 May 2019
We say that while encouraging people to meet more than just their minimum payments will, in theory, help many, there are concerns that the letters being sent by creditors aren't clear enough.

Concerns raised over credit card warning letters

Credit Connect - 31 May 2019
We've raised concerns that consumers with long-standing debts on credit cards, who have received letters encouraging them to make more than the minimum payments are could be unclear in their messaging.

Payday loan borrowers still being charged DOUBLE the amount lent

The Sun - 27 May 2019
We say there are still issues with short term loans, despite FCA regulation.

'Don't ignore' credit card warning letters

BBC News - 29 May 2019
People with long-standing debts on credit cards are receiving letters encouraging them to make more than the minimum payments.

‘Don’t ignore’ credit card warning letters (Content no longer available)

Dundee Messenger - 29 May 2019
Providers could suspend cards if borrowers fail to take action by March. We've raised concerns that the warnings may not be clear enough.

I cancelled my mobile phone contract but I'm being chased for money

Saga - 29 May 2019
We provide advice for readers in this situation - include proof of cancellation in any complaint.

Payday loan borrowers still being charged DOUBLE the amount lent

The Sun - 27 May 2019
We point out that there are still issues with short term loans, despite FCA regulation.

Money Worries Are Real - Here's How to Do a Wedding Budget

Women's Health - 26 May 2019
We revealed that over 70% of our clients reported having low energy and insomnia - along with other health problems.

'I sold my home to pay HMRC's demands – then they withdrew them' (£)

Telegraph - 25 May 2019
Peter Tutton, our head of policy, said: "Government debt collection practices ought to lead the pack in terms of treating people fairly, yet too often they don’t."

Call for online 'credit curfews'

Radio 4's Money Box - 25 May 2019
Our client data is used in this feature on the use of consumer credit.

Wonga may be no longer but beware new firms looking to rip you off: Loan sharks are circling again with rates of 200%

This is Money (Mail on Sunday) - 25 May 2019
We fear far too many consumers are jumping at the 'quick-fixes' these short-term lenders appear to offer, when really they need debt counselling.

I paid off £53,000 worth of debt – using cash helped me go debt free

I News - 24 May 2019
Katie Johnson had a debt management plan with us when she started out on her journey to clear here debts.

Opinion: "A rational approach to tech is essential", by Phil Andrew (£)

Credit Strategy - 23 May 2019
Our chief executive explains the charity's approach to technology.

It's OK To Say: How St Albans musician is fighting back after reaching an all-time low

The Herts Advertiser - 23 May 2019
A first-hand account by musician who sought our help when dealing with mental health issues and a financial crisis.

Norman Lamb teams up with Martin Lewis to demand end to threatening debt letters

North Norfolk News - 21 May 2019
Receiving intimidating letters demanding money from those in debt has been likened to "someone standing in front of you with a knife" in a debate called by a Norfolk MP.

Get the most from Millennials, by understanding what has shaped them

Personnel Today - 21 May 2019
64% of calls made to us are from people under the age of 40.

Overcoming the UK’s debt problem

Accountancy Age - 21 May 2019
Around 8 million people in the UK are considered to be ‘in debt'. We offer real solutions and education to people who have been struggling with debt.

Banks face paying extra £100m to tackle debt advice shortfall (£)

The Times - 20 May 2019
Our former Chair, Sir Hector Sants, on a shortage of capacity and long waiting times when vulnerable people called on services offered by Stepchange and Citizens Advice funded via the levy.

Debt advice levy could see banks pay £100m more

Money Marketing - 20 May 2019
Further coverage of Sir Hector Sants' interview with The Times.

Anxiety, Lying Awake At 3am And Manic Spending Sprees - How Money Affects Our Mental Health

Elle - 17 May 2019
References our client data - the average of our clients is falling.

Why we all need to make time to talk about money

The i - 17 May 2019
We are recommended as a source of advice when having conversations with family and friends who may need help with their debts.

How National Numeracy Day can help tackle problem debt

CCR Magazine - 16 May 2019
Coverage of our activity to support National Numeracy Day, including comments on the importance of numeracy from our Chair, John-Griffith-Jones.

Exclusive: Half Of 20-Somethings Say Money Pressures Impact Their Mental Health

Huffington Post - 15 May 2019
StepChange’s Sue Anderson said we'd seen the average age of those seeking its help fall in recent years.

National numeracy day sets out to tackle problem debt

Credit Connect- 15 may 2019
National Numeracy Day was launched in 2018, with the inaugural campaign seeing over 100 UK organisations drive 25,000 people to start their journey towards improved numeracy – and StepChange wants to help the campaign beat that number this year.

Payday lenders face sharp criticism as complaints rise 130%

The Guardian - 15 May 2019
We warn that people often turn to this kind of borrowing when they don’t feel there’s any alternative.

Vulnerable Brits must be saved from cashless society, warns new report

The Big Issue - 105 May 2019
Our director of external affairs Richard Lane said: “People experiencing problem debt really do need help, and the scrutiny now being given by MPs to the flaws in the system can only lead to improvements.”

StepChange commends Treasury Select Committee for keeping up pressure for debt reforms

CCR Magazine - 13 May 2019
We're pleased to see the recommendations published in the Treasury Select Committee’s report of its inquiry into consumers’ access to financial services.

Treasury Committee says Banks can no longer ignore financial inclusion

Credit Connect - 13 May 2019
The Treasury Committee has published a new unanimously-agreed report on consumers’ access to financial services. We comment on the report.

Teachers ‘key’ to helping students avoid money troubles

TES - 11 May 2019
A recent report by us says that a quarter of women under 25 and a third of men under 25 are the most likely age group to have debts with payday lenders and loan sharks.

Gen Z is paying the price for quick and cheap debt

The Telegraph - 12 May 2019
Further coverage of the financial strain on younger generations, as as we have seen in our research into our clients' experiences.

I Spent My Entire Life Savings In A Year But I'm Clawing My Way Back

Refinery 29 - 10 May 2019
Young people make up a growing proportion of their clients, with under-25s representing 14% of the people we saw in 2018.

MP attends meeting about debt

The Leader- 9 May 2019
Tuesday’s meeting of the All Party Parliamentary Group for Debt and Personal Finance was addressed by directors of the Financial Conduct Authority, the Finance and Leasing Association and StepChange Debt Charity, and Economic Secretary to the Treasury John Glen MP.

StepChange responds to the Fairness Group Statement

CCR Magazine- 7 May 20109
It is heartening to see the Government’s commitment to bringing local and national government debt collection practices in line with both industry best practice and the Government’s own fairness principles.

Government makes commitment to improving government debt collection practices

Credit Connect - 7 May 2019
We welcome the government’s commitment to improving government debt collection practices.

Government tackles bailiff bad practice

Your Money - 7 May 2019
We say: "Now this statement needs to be supported by lasting change; such as Government accepting the recommendations."

Don't waste your money: 19 things you shouldn't be spending your cash on

Love Money - 6 May 2019
They recommend coming to us for debt advice, as we don't charge for it, unlike some advice companies.

Skye and the 21st century housing market

West Highland Free Press - 5 May 2019
"Figures assembled by the debt relief charity Step Change indicate that while the average Scottish mortgage debt is £2,800, in the constituency of Skye, Lochaber and Badenoch it is a whopping £16,000."

Amount of payday loans taken is increasing consumer debt

London Loves Business - 3 May 2019
Individuals who take out payday loans are more likely to have concerns repaying their debts, and entering a vicious cycle of debt, our research shows.

HEADLINE

CCR Magazine - 3 May 2019
“The drivers of problem debt, as well as the drivers of wealth, are different for different age groups."

FCA reveals growing gaps in generational finances

Financial Times - 2 May 2019
We've long seen stark differences in the profile of older and younger clients seeking debt advice.

FCA opens debate on intergeneration differences

Credit Connect - 2 May 2019
We wholeheartedly welcome the FCA’s exploration of intergenerational issues.

Royal Mail delivers financial wellbeing focus to support employee health

Employee Benefits - 2 May 2019
Royal Mail’s financial wellbeing provision includes debt counselling delivered by us.

April 2019

The average Brit’s debt broken down

Plymouth Daily - 30 April 2019
In our mid-2018 research, we found an increasing proportion of our clients hampered with short-term, high-cost credit.

Would you take a payday loan from your employer?

People Management - 25 April 2019
We say, any form of borrowing needs to be considered in terms of whether it is providing a genuine solution or masking a bigger problem.

StepChange “disappointed” by FCA’s duty of care consultation

Credit Strategy - 29 April 2019
We're disappointed that this consultation hasn't arrived at more concrete steps forward. Our head of policy, Peter Tutton, explains why.

Highland Scots face biggest mortgage arrears

The Herald - 26 April 2019
Our 'Scotland in the Red' report found that almost one in three householders was behind on their mortgage payments, with the average being a colossal £16,155.

ETZ Payments: Software group setting up finance arm to help protect from payday lenders

Express - 24 April 2019
18 per cent of our new clients last year had on average £1,755 in payday loans.

Tougher laws needed to clamp down on rogue bailiffs, says MP

Express & Star - 24 April 2019
We estimate there have been 850,000 cases of misconduct by bailiffs in the past two years, making the case for change "urgent".

The importance of talking about debt

Open Access Government - 24 April 2019
In the first six months of 2018 alone, more than 325,000 people contacted us for help with their financial concerns.

Britain's payday loan hotspots revealed as high cost credit addiction sees debts spiral to over £1billion

This is Money - 19 April 2019
In 2017, 16.8 per cent of our new clients had a high-cost short-term debt, such as a payday loan, but this rose to 18.3 per cent for the first half of 2018.

Let's talk about debt

Amor Magazine - 15 April 2019
Charities like us offer support to indebted households, and in the first half of 2018 alone we helped more than 325,000 new clients.

£2.3bn debt relief granted in 10 years of DROs

Scottish Financial News - 15 April 2019
Paula Hogarth, our DRO Service Debt Advice Centre Manager said: “DROs are a good solution for people with minimal assets and low income who can’t afford to repay their debts."

Five ways to reduce financial anxiety

The Guardian - 14 April 2019
The first step to tackling money problems is facing the facts – then you can create a budget and get help if you need it.

Scottish savings have collapsed under Tories

Money Expert - 12 April 2019
Household savings in Scotland have been cut by around 60% since the Conservative Party came to power in 2010, according to Scottish Labour.

Council tax is driving people into debt

Dumbarton and Vale of Leven Reporter - 12 April 2019
Council tax is the main factor driving people to seek help with debt, a new report has shown.

Bailiffs should wear bodycams and face tougher regulations, say MPs

The Independent - 12 April 2019
MPs on the Justice Committee have highlighted several "worrying" examples of bailiff malpractice.

MPs demand regulator to crack down on bailiffs

BBC News - 11 April 2019
A 2016 survey found that 51% of our clients who were contacted by bailiffs were being chased for council tax arrears.

Bailiffs should be required to wear bodycams, say MPs

The Guardian - 11 April 2019
Highly critical justice select committee report recommends bailiffs be officially regulated. This report draws on our clients' experiences.

MPs demand regulator to crack down on bailiffs (Content no longer available)

Dundee Messenger - 11 April 2019
Peter Tutton, our Head of Policy, said: "Enforcement by bailiffs is intrusive and places disproportionate costs on people in the most vulnerable circumstances."

Debt charity warns of Council Tax emergency

Scottish Housing News - 10 April 2019
StepChange Debt Charity Scotland was contacted by over 30,000 people last year across every constituency seeking debt help.

Almost 700,000 Scots at risk of 'problem debts', report warns

Heart - 9 April 2019
Almost 700,000 Scots have problem debts or are at risk of having them, our 'Scotland in the Red' report has revealed.

Almost 700,000 Scots at risk of 'problem debts'

Planet Radio - 9 April 2019
Further coverage of the findings published in our 'Scotland in the Red' report.

Almost 700,000 Scots have 'problem debts', charity warns

STV News - 9 April 2019
Further coverage of the findings published in our 'Scotland in the Red' report.

Money Worries Cost UK Economy Up To £51bn A Year, Research Finds

HR News - 9 April 2019
Worries over money among UK workers are costing the economy up to £51bn a year in lost productivity and recruitment expenses, a report endorsed by us has found.

Charity report highlights debt issues in Scotland

Credit Connect - 9 April 2019
Further coverage of the findings published in our 'Scotland in the Red' report.

700,000 Scots have problem debts or are on the verge of plunging into financial distress

Scottish Financial News - 9 April 2019
Further coverage of the findings published in our 'Scotland in the Red' report.

Scotland facing debt crisis

Third Force News - 9 April 2019
Further coverage of the findings published in our 'Scotland in the Red' report.

Debt charity warns of Council Tax emergency in Scotland

Ekklesia - 9 April 2019
Further coverage of the findings published in our 'Scotland in the Red' report.

3 ways Scotland's personal debt problems are getting worse - and 3 ways to address it

Common Space - 9 April 2019
Analysis in response to our 'Scotland in the Red' report.

Thousands struggling with guarantor loans seek help (£)

The Times - 8 March 2019
Appeals for advice from people with guarantor loans who get into debt difficulties have risen 35-fold in the past six years, our annual report has revealed.

£2.3 billion debt relief granted in 10 years of DROs

Gov.UK - 6 April 2019
Paula Hogarth, our DRO Service Debt Advice Centre Manager, says: "DROs are a good solution for people with minimal assets and low income who can’t afford to repay their debts".

Spending on plastic gives young people a debt headache (£)

The Times - 6 April 2019
One person every 48 seconds called us for help with their debts last year, a record level, and those calling are getting younger. Further coverage of our Statistics Yearbook.

Citizens Advice reports 16% jump in problem bailiffs

FT.com - 4 March 2019
Report on our 2018 Statistics Yearbook. Our chair, John Griffith-Jones, points out that a large number of single parents contacting us have insufficient income to cover their rent, council tax and essential bills.

Leeds based national debt charity contacted by record numbers for help

ITV News - 3 April 2019
One of our clients, Jamie, explains that his problems began to spiral out of control when he took out a credit card to improve his rating, only then to lose his job.

Record number of people in debt trouble

5 News (via YouTube) - 3 April 2019
Jamie was also interviewed about his experiences of dealing with debt, along with our head of policy, Peter Tutton.

Over 650,000 people sought debt advice in 2018

Money Age - 3 April 2019
In 2018, 657,930 people contacted us seeking advice, up from 619,946 in 2017. Coverage of our 2018 Statistics Yearbook.

Record numbers seek help for problem debt

The Money Pages - 3 April 2019
We experienced record demand for support services last year – amounting to one person every 48 seconds getting in touch with us for help. Coverage of our 2018 Statistics Yearbook.

Record number contacted StepChange over debt in 2018

Credit Strategy - 3 April 2019
A record 657,000 people contacted us about problem debt, as our 2018 Statistics Yearbook shows.

Every 48 seconds one person contacted debt charity last year

Your Money - 3 April 2019
Record numbers of people contacted us last year, statistics reveal. Coverage of our 2018 Statistics Yearbook.

Record number of people contacting StepChange Debt Charity in 2018

CCR Magazine - 3 April 2019
Our 2018 Statistics Yearbook reveals the ever-increasing scale of demand for debt help in the UK.

Record number of people contacted debt charity in 2018

Credit Connect - 3 April 2019
More coverage of our 2018 Statistics Yearbook.

Single, under 40, in work and renting – a snapshot of debt nation

Royal London - 3 April 2019
Becky O’Connor, personal finance specialist at Royal London, said the demographics of our clients tell us a story of intergenerational inequality.

Payday lender’s collapse to hit borrowers (Content no longer available)

Dundee Messenger - 3 April 2019
Quoting our annual report which warns there has been a "small, but worrying" rise in the number of people seeking our help who had payday, or high-cost and short-term, loans.

Payday lender's collapse to hit borrowers

BBC News - 3 April 2019
References various statistics from our annual report to illustrate the wider issue about rising levels of personal debt.

‘Worrying’ rise in number of people with payday and high cost credit debts

The Sun - 3 April 2019
There's been a "worrying rise" in the number of people turning to us who are in debt to payday lenders or other short-term high cost credit providers. Further coverage of our annual report.

Record numbers contact Leeds-based national debt charity StepChange for help (Content no longer available)

Yorkshire Post - 3 April 2019
One person every 48 seconds contacted us for help last year - with single parents being the fastest rising group seeking help.

March 2019

The affordable credit challenge: why FinTechs and the responsible finance industry must work together to innovate

Responsible Finance - 28 March 2019
Our report, 'The High Cost of Credit', is referenced to support this article.

Staff money worries costing UK economy up to £51BN a year

Employer News - 26 March 2019
A report, endorsed by us, has revealed that stress over personal finances makes employees significantly less productive, unable to finish daily work tasks and more likely to change jobs.

Revealed: Glasgow students are the new prey for payday loan lenders

Glasgow Sloth - 25 March 2019
Sharon Bell, director of StepChange Scotland, saya that despite the changes to short-term loan regulation, we still receives many calls from people looking for help regarding short-term, high credit loans.

4 Top Places to Get Debt Help

About My Area - 24 March 2019
Our report highlights that credit card debts are on the rise.

Credit 500 and Women in Credit Awards mark end of Credit Week 2019

Credit Strategy - 22 March 2019
Our chief operating officer, Fiona Megaw, won a lifetime achievement award at this year's event.

Brexit Havoc Adds to Misery for Nation Battling With Debt

Bloomberg - 22 March 2019
Our debt advisers get a very different view of the UK to the one portrayed by government ministers and central bankers.

Household bills to rise in April: ‘I haven’t used my fridge since December – I’m already living day to day’

The i news - 20 March 2019
Sue Anderson from our media team explains that we've seen a rise in the proportion of clients with arrears on their energy bills.

Young Women In Big Debt Tell Us Why They Owe So Much Money

Yahoo! News - 20 March 2019
We are recommended as a source of impartial debt advice.

As a Yorkshireman, I know the value of saving. Others should too (£)

The Times - 20 March 2019
We've estimated that families are 44 per cent more likely to fall into problem debt if they have less than £1,000 saved.

Exactly how much debt problems are affecting your area of Lancashire

Lancashire Live - 20 march 2019
Since 2017 consumer credit has continued to grow while many households continue to struggle.

Austerity has pushed the UK’s poorest households further into debt – here’s how

The Conversation - 19 March 2019
We've found that sometimes bailiffs visited homes outside “reasonable hours” or continued action, despite clients agreeing a repayment plan.

How to save Money: Why Financial Self Care Is so Important

Women's Health Magazine - 19 March 2019
How to save money – and why it matters for your health. Over 70% of our clients reported having low energy and insomnia, and many had other symptoms of ill health.

StepChange uses Pegasystems to power digital efficiency drive

Computer Weekly - 15 March 2019
We're transforming our debt advice service by using Pegasystems to power digital efficiencies and innovation.

Firms MUST not collude in this system that can tip people into the red, says debt charity boss

Mail on Sunday - 16 March 2019
Peter Tutton, our head of policy, writes about why we support the newspaper's call for improvements to help consumers avoid making unintended payments under continuous payment authority permissions.

Credit unions and financial inclusion on the agenda for Lloyds Banking Group (Content no longer available)

Association of British Credit Unions - 15 March 2019
Our CEO, Phil Andrew, took part in wide-ranging roundtable discussion about how government and banks and others can support the expansion of credit unions.

Rent-to-own shops have been forced to change - and now things have just got a lot cheaper

Liverpool Echp - 18 March 2019
The price cap rules come into force on 1 April 2019. Peter Tutton says, "The most financially vulnerable households cannot be left with no choice but the highest price on the high street."

The true extent of Birmingham's debt problem revealed in shock new figures

Birmingham Live - 14 March 2019
Peter Tutton, our head of policy, said: “This data reflects both the growth in consumer credit lending in recent years, and the budget squeeze many households have been feeling.

Nearly 100,000 people have now opened a Help to Save account - but 3m low-income workers still miss out on free cash

This is Money - 7 March 2019
Phil Andrew, our chief executive, is quoted on our 'Help to save' campaign work.

End of the rent-to-own rip-off? City watchdog brings in price cap to protect thousands of vulnerable customers

This Is Money - 5 March 2019
Peter Tutton, our head of policy, is quoted welcoming the new rules, but warning they must be accompanied by better alternatives.

FCA: Credit card late payment fees are unacceptable.

Credit Connect - 6 March 2019
Peter Tutton,our head of policy, said it’s clear that reducing harm in the credit card market remains a work in progress.

Man left trapped in credit card debt after losing his job reveals how he beat it

The Mirror - 6 March 2019
Our client, Jamie Evans, discussess his debt problems and how he overcame them with our help.

The magnolia prison: How grown-ups are increasingly trapped in privately rented homes

The Overtake - 1 March 2019
Our head of policy, Peter Tutton, says it's unsurprising that we are seeing growing number of single parents contacting us who are in arrears on their rent.

February 2019

First-time buyers are lured into taking out record amounts of debt as they are forced to borrow nearly four times their salary to get on housing market

This is Money - 22 February 2019
Sue Anderson, our Media and PR Manager, urged lenders to ‘pause for thought’.

'Gambling was all I thought about all day'

The Guardian - 23 February 2019
Andy Margett, 39, on how he became addicted to gambling – and later turned his life around - with our help.

Money Box: Debts after death and pension

BBC Sounds - 23 February 2019
Andy Shaw from our advice policy team discusses debts and bereavement. From 14 minutes in.

Seeking debt advice will help your finances - and improve your health and wellbeing

Daily Record - 22 February 2019
The link between debt and depression is well documented, with money worries causing sleepless nights, stress and uncertainty. But seeking help to tackle financial concerns will also improve your wellbeing - our survey shows.

High cost lending continues to leave people in ongoing cycles of debt

Talk Business - 22 February 2019
Our report states that in 2017, 15.7% of their customers had a debt to pay off as a result of short term high cost credit debt or pay day loans.

Shortlist for the 2019 Women in Credit Awards

Credit Strategy - 20 February 20109
Fiona Megaw and Vikki Brownridge are both nominated.

Workers 'missing shifts because they can't afford travel costs', poll reveals

The Mirror - 20 February 2019
Our external affairs director, Richard Lane, says one of the most common issues for our clients is increased levels of stress and anxiety alongside high levels of debt.

Law-breaking bailiffs are getting away with abusive behaviour warn MPs

The Mirror - 15 February 2019
Coverage of evidence given to MPs by StepChange and other charities. Our CEO, Phil Andrew, is quoted.

Rule-breaking bailiffs need to be held to account say debt charities

Big Issue - 15 February 2019
Phil Andrew, our CEO, said only 15 per cent of their clients who felt they had been treated badly by bailiffs made a complaint.

Number of charities say bailiffs 'continue to flout rules' and need regulating - and majority of Britons agree not enough is being done

This is Money - 15 February 2019
Phil Andrew, our chief executive is quoted as saying only formal regulation can solve the problems in the bailiff sector, as part of coverage of our call for improved bailiff regulation.

Public ‘demand rogue bailiffs be locked out’ (£)

The Times - 15 Feburary 2019
Tougher regulations to combat rogue bailiffs are considered “long overdue” by the public, charities, including us, have told the government.

New research on resolving personal debt problems

Ekkelisa - 15 February 2019
Early findings from major new research by us, released as part of Debt Awareness Week, show what variations in progress typically arise among different groups of clients after taking debt advice.

The debt solution marketed as a life hack on social media: Record numbers open IVAs - but what are they and can you really write off 85% of your debt?

This is Money - 14 February 2019
Peter Tutton, our head of policy, says this represents a continuation of the rising trend we have seen in recent years.

Universal Credit five-week wait ‘sets Brits up to fail’ and loads up families with debt from day one, charities warn

The Sun - 13 February 2019
Experts, including StepChange, said the long wait for cash was still a huge issue.

May winces under PMQ ‘friendly fire’ over UC

24 Housing - 13 February 2019
The Work and Pensions Committee took evidence on how thinly stretched the social safety net had become. Peter Tutton is a committee witness.

Progress on debt typically spiky not smooth

CCR Magazine - 13 February 2019
Early findings from major new research by us, released as part of the charity’s Debt Awareness Week, show what variations in progress typically arise among different groups of clients.

StepChange research shows that debt resolution is not a smooth process

Credit Connect - 13 February 2019
More coverage of our client outcomes survey.

Welfare safety net: evidence on debt, hunger and homelessness

Parliament UK - 12 February 2019
Peter Tutton, our head of policy, gave evidence to a Commons Select Committee.

I quit my job to care for my dying mum – but Universal Credit five-week wait ruined my life

The Sun - 12 February 2019
Daniel Knowles now owes around £4,000 in catalogue debt.

Our study finds indebtedness among low income households worsened under government austerity measures

University of Hertfordshire - 11 February 2019
Rising demand for debt advice corroborates the intensifying debt pressures amongst low income households - our client data is quoted.

Low income households under austerity: a notable rise in debt for essential needs

LSE British Politics and Policy blog - 11 February 2019
Rising demand for debt advice corroborates the intensifying debt pressures amongst low income households. Cites our data.

BrightHouse to offer new loan where customers pay almost double what they borrow

The Mirror - 10 February 2019
Quotes our client statistics: up to 1.4 million people on lower incomes relied on high-cost credit firms last year.

Debt-laden families borrowing THIRD more than they earn, shock figures reveal

The Sun - 5 February 2019
Peter Tutton, our head of policy, says the figures lay bare the cost of living crisis hitting families.

Fury as energy bills soar again: Price cap hike row as Big Six make huge profits

Express - 5 February 2019
In the first half of 2018, just under 15 percent of our new clients were behind on either a gas or electricity bill.

January 2019

A quarter of Brits start New Year feeling troubled about their finances

Adviser Points of View - 31 January 2019
65% of clients surveyed by us said they have felt this way for more than a year

Everything you need to know about the government saving scheme giving away 'free money'

Somerset Live 29 January 2019
Phil Andrew, our chief executive, is encouraging claimants to take part in the savings plan.

StepChange responds on Breathing Space

CCR Magazine - 29 January 2019
Our press release in response to HM Treasury's Breathing Space consultation.

Debt charities respond to 'breathing space' consultation

Credit Connect - January 2019
We welcome the principle of extending statutory protection, with caveats. Phil Andrew, our CEO is quoted.

£500,000 funding boost for charity that helps low income families

East Durham News - 29 January 2019
We published a report showing an increase in the number of households relying on high interest credit to stay afloat.

Thousands of people on Universal Credit and Working Tax Credits are missing out on free money

Stoke Sentinel - 28 January 2019
A number of regional publications have quoted our CEO's comments about Unviersal Credit.

A financial watchdog has released high-cost credit figures for the first time

The Big Issue - 28 January 2019
Richard Lane, our director of external affairs, says the latest FCA show payday lending is on the rise again.

Fraudster secretly stole thousands from girlfriend and left her suicidal

Eastern Daily Press
We helped the victim of fraud who was left paying off thousands of pounds.

Universal Credit and Working Tax Credits claimants 'missing out on free money' from Government

Birmingham Live - 25 January 2019
Phil Andrew, our chief executive, is encouraging claimants to take part in the savings plan.

Surge in payday loans raises concerns about consumer debt

Money Wise - 25 January 2019
Sue Anderson, our media and PR manager, says reports on payday lending being on the rise again match what we're seeing among our clients.

£500,000 Northstar Ventures boost set to help low income families

Bdaily - 25 January 2019
This story references our report showing an increase in the number of households relying on high interest credit to stay afloat.

Payday loan broker Quick Loans charging up to 1,575% interest wants people to go to PRISON for getting into debt

The Sun - 24 January 2019
In response, Richard Lane, our external affairs director, says rather than "living beyond their means" most people in debt have ended up there because of a shock to their income.

How to get out of debt: Your ten-step plan to getting your finances back under control

Daily Mail - 24 January 2019
It is recommended to contact us for help with budgeting and dealing with debt problems.

Klarna payments UK: is buy-now-pay-later luring young people into debt?

Love Money - 22 January 2019
In this article about the potential risks of 'buy now, pay later' products, our client statistics are quoted. We're seeing more under-25s seeking debt help.

Revealed: Three million low-income workers missing out on 'free money' as 80,000 sign up to Help to Save scheme that offers £1,200 bonus

This is Money - 22 January 2019
Our CEO, Phil Andrew, says it's vital the government make a real effort to promote the 'Help to Save' scheme if it is to have the desired result.

Support is available for those worried about money

Daily Record - 22 January 2019
In 2018, nearly 20,000 people in Scotland contacted debt charity StepChange, an increase of 47 per cent since 2013.

One in four people are worried about debt this January

Yorkshire Post - 22 January 2019
Debt worries linked to spending from two years ago are blighting huge numbers of Leeds residents. Our media and PR manager, Sue Anderson, comments on a new debt survey.

A quarter of people stress over finances on Blue Monday

Money Age 22 January 2019
More than a quarter of people (27%) have started the new year feeling uneasy about their finances - coverage of our 'Blue Monday' survey.

More than one in four people remain uneasy about finances this Blue Monday

International Finance - 21 January 2019
More coverage of our 'Blue Monday' survey.

More than a quarter of people uneasy about finances

Credit Strategy - 21 January 2019
More than one in four people started the New Year feeling uneasy about their finances, our survey has revealed.

Blue Monday: More than one in four people uneasy about finances

Credit Connect - 21 January 2019
More coverage of our 'Blue Monday' survey.

Essex & Suffolk Water wants to help you beat the January blues

Essex TV - 21 January 2019
We partner with this water company to provide a comprehensive programme of help for people in arrears and struggling to pay their bills.

'I cancelled mobile contract with Three through its web chat and then debt agency chased me' - is it ever wise to cancel online?

This is Money - 21 January 2019
We provide advice for if you're contacted by a creditor or debt collection agency about a debt

Blue Monday – how not to let money get you down

What Investment - 21 January 2019
A survey carried out by YouGov on our behalf revealed that more than a quarter of us started the New Year feeling uneasy about our finances.

Justice Select Committee on baillif reform

Parliament Live TV - 15 January 2019
Peter Tutton, head of policy, gave evidence based on our clients' experiences of dealing with bailiffs.

Worried about money? Get advice now

Daily Record - 15 January 2019
In 2018, nearly 20,000 people in Scotland contacted debt charity StepChange, an increase of 47 per cent since 2013.

Water - one less thing to worry about

The Northern Echo - 14 January 2019
Advice for people struggling to pay their water bills from our partner Northumbrian Water.

Rogue Bailiffs Are 'Inflicting Misery On Vulnerable People', Fuelling Youth Suicide And Draining Pensioners Of Cash

Huffington Post - 9 January 2019
There is cross-party support for improved bailiff regulation, which we campaign for.

Cash-strapped Newcastle man left struggling to afford food due to 'drug' of Wonga loans

Newcastle Chronicle - 9 January 2019
One of our clients shares his story as part of Michael Sheen's 'End High Cost Credit Alliance' campaign work.

UK unsecured debt approaches unprecedented levels

WCL News 8 January 2019
Our CEO, Phil Andrew, is quoted commmenting on the latest debt figures.

Debt crisis: British families face £15k misery

Express - 8 January 2019
Richard Lane, our director of policy, comments our clients' experiences.

Sants stakes reputation on guidance body success

Citywire - 9 January 2019
The launch of the long-awaited single financial guidance body (SFGB), headed up by our former chair, Sir Hector Sants.

Household debt is now higher than it was in the 2008 financial crisis

The Big Issue - 9 January 2019
Problem debt is not confined to consumer credit, says Richard Lane.

My Shopping Addiction Landed Me 25k In Debt

Refinery 29 - 9 January 2019
We provide advice for people in this situation.

John Griffith-Jones to chair StepChange Debt Charity

Best Advice - 7 January 2019
Report on the announcement of our new chair.

Debt charity names Hector Sants successor

Financial News London - 7 January 2019
John Griffith-Jones, a former chair of the FCA, takes over at StepChange

StepChange announces new chair

Credit Connect - 7 January 2019
Report on the announcement of our new chair.

Who's Moving: Battersea, Big Issue Invest, Royal Life Saving Society UK and more

Civil Society - 7 January 2019
Round up of senior appointments, including our new chair

Investor submits plans for 17-storey office and retail development in Leeds

Yorkshire Post - 7 January 2019
Report on the planning application for the building that will house our new offices

John Griffith-Jones to chair StepChange Debt Charity

Credit Strategy - 7 January 2019
Report on the announcement of our new chair.

Britain owes £72.5bn on credit cards as households pile on debt despite fears for economy

Independent - 5 January 2019
Sue Anderson says credit cards are the single most common issue the charity encounters. And our advice about bailiffs video is featured.

More credit unions failing but membership growing

CCR Magazine - 4 January 2019
Phil Andrew's response to the latest Bank of England consumer credit figures.

More credit unions failing but membership growing

Money Marketing - 4 January 2019
We warn that while credit growth is slowing, we should not lose sight of continued indebtedness in many consumers’ personal finances.

More credit unions failing but membership growing

BBC News - 4 January 2019
Phil Andrew is quoted on the importance of credit unions and community lenders.

How to get out of debt in 2019

Mail Online - 4 January 2019
Expert tips on what you can do to help get yourself out of the red in the New Year - quotes our client data.

December 2018

How to cure a Christmas debt hangover

Independent - 28 December
Our advice on prioritising bills is included in this informative guide to dealing with debt.

Debt crisis: 3 MILLION Britons struggle to pay bills – 25% admit finances out of control

Express 27 December 2019
Nearly 40 percent of our new clients were behind on at least one essential charge last year.

Hard-pressed families may spend four times the amount they need to on popular gifts this Christmas by paying weekly with rent-to-own firms

This is Money - 19 December
Grace Brownfield, senior public policy advocate, is quoted.

BBC News: FCA announces crackdown on overdrafts

BBC News at One - 18 December
Our Director of External Affairs is interviewed (20 minutes into the broadcast) about the FCA's announcement about overdrafts and high cost credit.

Vanessa Feltz current affairs show

BBC Radio London - 18 December
Vanessa Feltz also interviews Richard Lane about this topic.

Banks to be banned from charging ‘rip-off’ overdraft fees in FCA crackdown

Independent - 18 December
Our head of policy, Peter Tutton, welcomes the “robust” proposals from the FCA.

Massive changes to overdraft charges revealed - here's what's affected

The Mirror - 18 December
Peter Tutton says the FCA proposals "should help to disrupt the toxic 'debt spiral' effect that overdrafts can create".

Overdraft charges set for ‘biggest shake-up in a generation’

MSN - 18 December
Peter Tutton is also quoted commenting on the FCA proposals.

FCA hammers banks in clampdown on overdraft fees

London Evening Standard - 18 December
More coverage of our response to the FCA's proposals.

FCA takes important steps to making overdrafts fairer, says StepChange

CCR Magazine - 18 December
Further coverage of our response to the FCA's proposals.

Excessive bank fees for unarranged overdrafts to be banned

The Guardian - 18 December
We welcomed the ban on unauthorised overdraft charges.

Our CEO, Phil Andrew's comments on the FCA's announcement

The Express - 18 December (via Press Reader)
Phil urges us to spare a thought for the 2.1 million people who spent the whole of 2016 overdrawn.

The FCA is cracking down on overdraft fees to protect vulnerable customers

The Big Issue - 18 December
Further coverage of our response to the FCA's proposals.

Martin Lewis advises the ‘best route’ to clearing debt with management tips and help

Express - 17 December 2017
The Money Saving Expert cites us a source for getting debt help.

Is Your Mental Health Making You Broke?

Refinery 29 - 13 December 2018
We are mentioned as a source of debt advice.

How do I get out of debt?

Love Money - 12 December 2018
It is recommended to use our 60 second debt test to find out if you need help with problem debt.

Citizens Advice Cornwall calls for regulator to rein in bailiffs

Falmouth Packet - 11 December 2018
Our statistics on bailiffs breaking the rules are quoted.

Barclays customers now able to “switch off” certain spending

Credit Strategy - 11 December 2018
Our head of policy, Peter Tutton, is quoted on this new development.

Is Klarna’s Buy-Now-Pay-Later Service Encouraging Young People To Get Into Debt?

Gadgette - 10 December 2018
Peter Tutton, our head of policy, says credit should never be marketed as a flippant thing or something easy and convenient.

Martin Lewis: Trapped by debt? Money Saving Expert reveals top tip to solve debt problems

Express - 10 December 2018
Martin Lewis recommends getting in touch with us, or other advice providers.

Money: Take steps now to avoid New Year festive debt trap

The Sunday Post - 8 December 2018
People are being tipped into debt by festive spending – we share advice on surviving the festive season.

Northumbrian Water commits to eradicate water poverty by 2030

Water Briefing - 6 December 2018
We work with Northumbrian Water, providing all-round support and solutions to overcome the challenges of debt.

No-interest loans could open up access to credit

Credit Strategy - 5 December 2018
An opinion piece by our CEO, Phil Andrew (log in required).

Mum-of-three feels trapped by £8,355 high-cost credit debt and poverty premium

The Sun - 5 December 2018
This story is backed up by our estimate that 1.4million lower-income households resorted to high-cost credit in the last year.

Self-employed workers are struggling with debt according to reports

NE Connected - 6 December 2018
Our data is quoted: self-employed carry four times as much debt as those that are employed full-time.

November

Credit card borrowing slows as economic fears grow

Your Money - 30 November 2018
Peter Tutton, head of policy, comments on the latest credit statistics released by the Bank of England.

StepChange comments on latest Bank of England Money & Credit data

CCR Magazine - 30 November 2018
The charity's views on the latest Bank of England and Credit report.

Annual growth of consumer credit slows

Credit Connect - 30 November 2018
Our response to the latest Bank of England and Credit report.

IN THE RED Mum plans to go bankrupt due to £20k debts

Scottish Sun - 30 November 2018
We are recommended as a source of debt advice in this account of a woman's money problems creating a stir on the Mumsnet forum.

Ministry of Justice issues call for evidence over bailiff reforms

Credit Strategy - 28 November 2018
Coverage of our long-running campaign for bailiff reform.

5 expert tips to avoid a Christmas debt hangover

Daily Mail - 26 November 2018
Sue Anderson from our Media Affairs team shares tips, as we often see a surge in cries for help around new year.

High hopes for rent-to-own clampdown but experts warn UK’s poorest will still struggle

Independent - 23 November 2018
“The most financially vulnerable households cannot be left with no choice but the highest price on the high street." Peter Tutton, head of policy, is quoted.

FCA double whammy crackdown on rent-to-own price caps is welcome, says StepChange

CCR Magazine - 23 November 2018
Our response to the FCA's announcement about the rent-to-own sector.

FCA puts forward rent-to-own price cap

Credit Strategy- 23 November 2018
Peter Tutton, head of policy, shares his thoughts on the FCA announcement about measures being taken on rent-to-own.

Reducing the impact of financial worries

FT Adviser - 22 November 2018
What to do if you think one of your employees is struggling with debt. It's recommended you refer them to us for advice.

New report on debt and housing in the private rented sector

Ekklesia - 19 November 2018
The government should review the suitability of the private rented sector for housing vulnerable people - article based on our 'Locked Out' housing report.

How to teach your children about the value of money

i News - 16 November 2018
Two thirds of people who contacted us in the first half of 2018 were under 40.

Let’s ban the bailiffs who terrorise disabled people

Yorkshire Post - 15 November 2018
Rule-breaking bailiffs are causing stress, anxiety and financial hardship, according to research published by Citizens Advice and StepChange.

Landlords forcing people in debt to pay more to rent - your rights

The Mirror - 15 November 2018
The private rented sector is not meeting the housing needs of people with vulnerabilities and debt problems - article based on our 'Locked Out' housing report.

Evictions of vulnerable tenants should be made tougher, insists group

Letting Agent Today- 15 November 2018
The private rented sector is not meeting the housing needs of people with vulnerabilities and debt problems - article based on our 'Locked Out' housing report.

Private rented sector not meeting needs of those in problem debt, says charity

Letting Agent Today- 15 November 2018
People often experienced a “debt premium” in the form of paying higher deposits as well as needing guarantors, while some put up with problems because of the worry of eviction - article based on our 'Locked Out' housing report.

Private rented sector not meeting needs of those in problem debt, says charity

Press Association (Aol) - 15 November 2018
Article based on our 'Locked Out' housing report.

October

Budget 2018: Interest-free loans to ease payday debt

The Times (£) - 30 October 2018
Richard Lane, director of external affairs, is quoted in this article about the Budget.

Everything that’s missing from the new plan

The Mirror - 30 October 2018
Richard Lane, director of external affairs, is quoted in this article about the Budget.

The end of payday loans? Hammond launches assault on lenders with no interest loans

The Daily Mail - 30 October 20108
Richard Lane, director of external affairs, is quoted in this article about the Budget.

Chancellor gives people in debt new 60-day “breathing space” but here are 8 bills bailiffs can still case you for

The Mirror - 30 October 2018
We're quoted about having seen a surge in people seeking help to pay for energy bills.

Chancellor unveils raft of measures designed to tackle problem debt

The Herald - 30 October 2018
The measures were broadly welcomed by Richard Lane of StepChange Debt Charity.

Budget: Government to tackle payday lending with no-interest loan scheme

Financial Reporter - 30 October 2018
Richard Lane, director of external affairs, discusses our campaigns for a no-interest loan scheme.

Easy-access pensions key to boosting women’s savings

Financial Reporter - 30 October 2018
Vikki Brownridge, director of charity development discusses the impact on our clients.

StepChange introduces new strategy to double the number of people to help by 2022 (Content no longer available)

International Finance - 29 October 2018
Review of our new four-year strategy that sets out an ambition to double the number of people we can help by 2022, and for the first time, launch an early intervention services.

Interest-free loans: Hammond's plan to solve problem debt

The Guardian - 28 October 2018
Around one in seven people across Britain borrowed money to meet a household need last year - figures are from our high-cost credit report.

BBC Radio 4 Money Box

BBC Radio 4 - 28 October 2018
Discussion about the FCA credit card rules

Millions hounded with bailiffs - the shocking and unacceptable Government practices that break its own rules on debt

Mirror - 18 October 2018
Almost a third of those responsible for paying council tax are in arrears when they seek help with debt

Fuel bills and council tax pushing people into debt the fastest - charity warns "concerning" bill rises are ruining lives

Daily Mirror - 4 October 2018
Our latest personal debt statistics are reported, with a comment from our CEO, Phil Andrew.

Surge in number of people falling behind with council tax and energy bills as households feel the strain, charity warns

The Sun - 4 October 2018
Our latest report covered in the Sun highlights how many families are behind on the basics.

Number of people struggling to pay council tax and energy bills and relying on payday loans is on the rise, debt charity warns

Daily Mail - 4 October 2018
Our latest personal debt statistics are featured, highlighting how many of our clients are turning to high cost credit.

Three-year low in borrowing as Brits rein in spending on cards, overdrafts and more

Mirror- 02 October 2018
Peter Tutton, our Head of Policy comments on consumer lending trends.

September

Debt charity plots tech revamp

Charity Digital News - 27 September 2018
Stepping forward: Our four year strategy aimed at helping more people and reaching people sooner is covered with a comment from our CEO, Phil Andrew.

BBC Radio 4 File on Four Debt Killed My Dad

BBC Radio 4 - 26 September 2018
File on Four investigates what lead to Nigel Hurst's suicide after falling behind on his council tax and applying for bankruptcy.

Buy now, pay later — the new debt trap for millennials?

Financial Times (£) - 21 September 2018
Peter Tutton, our Head of Policy comments on how credit is being marketed to young consumers.

The northeast may be hit just as its economy is getting going

Bloomberg - 14 September 2018
Our Head of Policy, Peter Tutton comments on the rising levels of debt affecting households across the UK.

Help to save launch

Channel 5 News - 12 September 2018
We appear on Channel 5 News about the launch of the new government backed Help to Save scheme.

'Help to Save' scheme finally launches to give people on low incomes a £1,200 cash boost

The Mirror - 12 September 2018
Our CEO, Phil Andrew comments on how important it is for lower income households to have a savings safety net.

Help-to-save scheme is finally launched

The Guardian - 12 September 2018
The Guardian report highlights our policy work around the Help to Save Scheme.

If You're On A Low Income This New Bank Account Could Give You 50p For Every £1 Saved

Huffington Post - 12 September 2018
Phil Andrew comments on the value Help to Save could bring to our clients and why we support the scheme.

In debt? This step-by-step guide can help you sort out your finances

i News - 11 September 2018
Our Direct of External affairs, Richard Lane, offers a step-by-guide on what to do if you're in debt.

Russell Lynch: Ten years on from Lehman we’re still minding the wage gap

Evening Standard - 7 September 2018
Our latest report, London in the Red is covered.

Problem debt costing economy £900m a year

Daily Mail - 6 September 2018
Our CEO, Phil Andrew, comments on how the government debt collection practices.

Debts to Government are a bigger problem for families than consumer loans and credit cards, NAO warns

The Telegraph - 6 September 2018
Our insight into debts with local authorites are reported.

Government criticised over approach to personal debt

BBC News - 6 September 2018
Our research into how people in debt are treated by local authorities is covered, along with a comment from our CEO - Phil Andrew.

Problem debt costs public finances £250m a year through extra strain on health and housing services, NAO says

Independent - 6 September 2018
Our CEO, Phil Andrew comments on a recent report from the National Audit Office commenting on the government's policies relating to personal debt.

Councils criticised for “intimidating” pursuit of unpaid bills
Financial Times (£) - 6 September 2018

UK consumer loans in July dip to slowest growth in three years The Guardian - 30 August 2018

Iain Dale, The Whole Show: Is Wonga stopping loan applications a good or bad thing? LBC Radio - 30 August 2018

Wonga’s woes spell the end of the payday-loan era The Economist - 30 August 2018

Interest rise leaves first-time buyers facing extra mortgage bill of £1,000 a year The Telegraph - 18 August 2018

Bank warns of more rate rises Metro - 3 August 2018

Bank of England raises interest rates 50% to highest level for a decade - and it could push thousands over the edge Mirror - 3 August 2018

We need a clear plan to help those with severe problem debt - Evening Standard - 31 July 2018

Households risk debt crisis after splurge on credit cards - The Times (£) - 31 July 2018

Household debt in UK 'worse than at any time on record' - The Guardian - 27 July 2018

Trouble ahead as British household budgets are £900 in the red - The Times (£) - 27 July 2018

UK families' debt SPIRALLING out of control as average household nearly £1,000 in the RED – The Express – 27 July 2018

MPs rebuke councils for 'overzealous' use of bailiffs - The Guardian - 26 July 2018

Government bodies 'worst for aggressive debt collection' - BBC Online – 26 July 2018

Lifetime ISA's should be scrapped and households given help with mounting debt, say MPs – The Independent – 26 July 2018

Millions wiped off value of Amigo Loans after report in Times – The Times (£) – 17 July 2018

Is your partner keeping their debts secret? – The Times (£) – 4 July 2018

There is no such thing as free banking, warns City watchdog – - The Times – 28 June 2018

Banks make the most profit from vulnerable customers with large overdraft balances – - The Sun – 28 June 2018

Link between mental health issues and problem debt must be broken – - The Independent – 20 June 2018

Safety nets needed to prevent vulnerable people from debt – Credit Connect – 20 June 2018

One in five people struggling with problem debts suffer from a mental health or physical illness or have been bereaved – This Is Money – 20 June 2018

Mental and physical health issues mean you're far more likely to be in poverty – The Mirror – 20 June 2018

People living in urban areas have £1,000 more debt than those in the countryside – The Sun – 20 June 2018

Overdrafts more expensive than payday loans – The Financial Times (£) – 23 May 2018

‘Sky high’ overdraft charges cost seven times more than payday loans – The Times – 23 May 2018

The government's crackdown on loan sharks - BBC Victoria Derbyshire, 25 April, watch from 1 hour 22 minutes

A StepChange client's experience with debt and how they were helped by the charity - ITV News Calendar, 5 April

You & Yours Debt Special - BBC Radio 4, 2 April

Problem debt is at "epidemic levels" - The help that's out there - The Mirror, 21 March

We must end exploitative lending practices and make credit fair for those who need it - Huffington Post, 21 March

How to get out of debt in eight steps – and get advice for free - The Sun, rent-to-own campaign launch, 18 March

Millions of Britons in severe debt face more pain from BOE hikes - Bloomberg, 16 March

Debt triggered by divorce and redundancy, StepChange reveals - Credit Connect, 16 March

Credit lending levels 'close to 2008 peak', regulator says - The Yorkshire Post, 15 March

Debt charity says more than 600,000 people sought help last year - The Guardian, 14 March

Debt worries emerge from break-ups - BBC News, 14 March

Debt problems rising amongst under-25s - The Money Pages, 14 March

UK credit card debt rises 10% in January - The Financial Times, 2 March

House prices fall as incomes are squeezed - The Times, 2 March

‘Sharp rebound’ in mortgage approvals for home buyers - Daily Mail, 2 March

Credit card debt: Deadline set for new rules - BBC News, 27 February

Government urged to give those with debt problems a year's grace - The Guardian, 26 February

The pensioners who are £30,000 in credit card debt: Don't suffer in silence, follow our tips to get back in the black - Daily Mail, 6 February

Lloyds Bank is banning credit card customers from buying Bitcoin - Shortlist, 5 February

Debt charities warn that fake ads on Google make it harder for those struggling to get help - The Sun, 16 January

Banks should end unplanned overdraft charges, charity says - BBC News, 6 December

PM broadcast - BBC Radio 4, 3 November, listen from 21 minutes

Tough calls: on the debt crisis frontline with charity StepChange - The Guardian, 20 September

Britain's debt timebomb: FCA urges action over £200bn crisis - The Guardian, 18 September

Third party deductions - the DWP policy that's pushing people into hardship and debt - The Mirror, 14 September

A million people forced deeper into debt just to pay their bills - where to find help - The Mirror, 20 July 2017

Debt fears remain despite manifesto 'breathing space' plans - BBC News, 23 May

Struggling credit card holders could see fees and charges waived - The Guardian, 3 April 2017

FCA: Credit card interest could be waived for those with severe debt - Financial Times, 3 April

Credit card interest 'could be waived' for longstanding debt - BBC News, 3 April

Three million have card debts they cannot repay: Banks are accused of exploiting customers as watchdog announces tough measures to tackle the crisis - Daily Mail, 3 April

Debt-binge Britons stick £20million a day on credit cards: Plastic spending soars at fastest rate for 11 years leading to fears of a fresh crisis as we now owe £67 BILLION - Daily Mail, 30 March

Today Programme - BBC Radio 4, 30 March, listen from 21 minutes

£66.7billion credit card debt binge is probed by the Bank of England over fears it could crash the economy - Daily Mail, 30 March

Bank orders loans review as consumer debt rises - The Times, 28 March

UK debt charity says demand for help hits record high - Daily Mail, 28 March

Money Doctor: Government-backed debt scheme could help ease money worries - Daily Record, 17 March

Bailiffs should face a crackdown: There are too many bad apples in the industry - The Independent, 15 March

Harsh and unfair tactics used by some bailiffs are pushing more people into debt, charities warn - Daily Mail, 14 March

Bailiff industry still problematic, say charities - The Guardian, 14 March

How bailiffs skirt the law and unfairly target vulnerable families - Daily Mirror, 14 March

Some bailiffs 'still abusing powers', debt charities say - BBC News, 14 March

Credit bubble fears as British drivers borrow £32 billion to buy more than two million new cars in a year - Daily Mail, 11 March

Shocking statistics reveal families in East Kilbride struggling with soaring levels of debt - Daily Record, 11 March

Credit card debt reaches record high of £66bn after families borrow £339m on plastic in January - Daily Mail, 2 March

MPs call for independent inquiry into bank overdraft charges and slam City watchdog for failing customers - Daily Mail, 24 February

WORSE THAN WONGA. The banks that charge more for an overdraft than a payday loan exposed - The Sun, 8 February

Banks charging up to £180 fees on £100 borrowing, Which? finds - Daily Mail, 8 February

Short-term lending isn’t black and white: make sure you read the small-print - The Spectator, 8 February

'Saving money is pointless' - The Independent, 2 February

Tesco, housing, motor insurance and debt - The Spectator, 2 February

pPENSIONS CRISIS: Older workers fearing POVERTY-stricken retirement because lack of savings - Daily Express, 2 February

DEBT WARNING. More people are going bust as credit card and personal loan borrowing soars - The Sun, 27 January

Rachel Reeves MP calls for action to tackle ‘sky high’ overdraft charges - Yorkshire Post, 20 January

'It's a financial cliff edge': how Britain fell back in love with credit cards - The Guardian, 11 January

The six ways to be richer and more secure in 2017 - The Times, 7 January

Debt, fuel costs, wealth and pensions - The Spectator, 5 January

Warning as credit card debt hits a £66.7bn high: Families borrowing growing at the fastest rate for 12 years - Daily Mail, 5 January

UK credit binge approaching levels not seen since 2008 crash - The Guardian, 4 January

Britain's borrowing binge puts millions at risk – how to stay safe - The Mirror, 4 January

British shoppers splurge as debt grows at fastest pace since boom year of 2005 - Daily Telegraph, 4 January

Household debt rises to post-credit crunch high - BBC News, 4 January

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