When you need help with things such as debt, disputes, housing issues and bills, the worry that arises can take its toll on your wellbeing. It can also affect how you interact with friends, family, loved ones and colleagues.
If you work in a customer-facing role, it's worth taking a closer look at the problems your customers are dealing with and the stress they are no doubt feeling. There's a high chance that stress, anxiety and other mental health issues are affecting their wellbeing.
We know that you want to help and support as many people as possible, however you can. So do we.
Debt in Mind is a joint effort between StepChange Debt Charity and Mental Health Foundation (MHF). It's the first partnership of its kind, uniting debt advice and mental health information.
While StepChange Debt Charity are the experts in free debt advice, MHF provide information and guidance on how to keep stress at a healthy, manageable level. Introducing Debt in Mind to people in your workplace may help them deal more effectively with the money worries they could be facing in their own lives.
Why is it important to deal with stress?
It’s estimated that one in four people will suffer some kind of mental health problem over the course of a year**. And based on research carried out as part of the MHF Living With Anxiety 2014 report, some of the most common reasons for stress are money, finance and debt worries.
By taking steps to manage their finances, and incorporating mindfulness techniques from MHF into their lives, people may find that their stress levels are much easier to manage.
Tools to help customers and colleagues manage debt and stress
Stress can cause debt.
7 Days, 7 Ways helps people to take small steps to deal with their debt, and helps generate a positive 'can do' approach to finance. It will introduce your colleagues or customers to free debt advice at a stage where we could prevent them from falling into a debt problem. The information is presented in an engaging multimedia format, with videos, graphics, and downloadable materials.