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Consisting of industry experts in fields including finance, people services, and business development, our executive team bring a wealth of experience and knowledge to the charity.
Chief Operating Officer
Director of Charity Development
Director of Risk and Compliance
Director of Finance
Director of External Affairs
Director of Human Resources
Chief Information Officer
Phil has over 25 years’ varied experience as Chairman, CEO, CFO, NED and Treasurer in government owned organisations, blue-chip companies and charities in the UK, Ireland, Russia, France and the Far East. Phil is a Chartered Accountant, qualified treasurer and Chartered Marketer.
Prior to joining StepChange Phil was CEO of Working Links and prior to this CFO, Sodexo UK & Ireland and CEO, Sodexo Justice Services.
Over the last 10 years he has specialised in environments where social good is the primary objective but in an environment requiring very high levels of commercial efficiency. Phil is Non-Executive Director of Raven Housing Association and was, until recently, Chairman of the Breck Foundation, an on-line safety awareness charity.
Phil has been chosen as one of the Faces of a Vibrant Economy. This programme recognises business leaders for their commitment to developing an economy that enables people, organisations and communities to flourish. Visit Phil's profile at the Faces of a Vibrant Economy website.
Director of operations, Fiona is responsible for the management, development and direction of all operational areas. Fiona has worked in senior roles within the Charity for over 18 years and has held her current post since April 2006. Earlier in her career, Fiona held senior positions at The Burton Group plc and GE Capital - Global Consumer Finance.
Vikki is the Director of Charity Development. She's responsible for business development and the management of strategic relationships including funders and creditors. Vikki has worked at the charity for over 14 years in a number of senior leadership positions including Head of Debt Advice and Head of Strategic Partnerships.
Earlier in her career Vikki held leadership positions within outsourced providers and financial services organisations.
Richard is responsible for the delivery and oversight of the Charity’s risk and compliance arrangements. Richard is a Chartered Certified Accountant having qualified with Deloitte.
Richard brings a wealth of financial services experience gained across a variety of industry sectors and business, including Aviva, Cattles and more recently Direct Group.
Richard provides strategic and financial leadership to ensure that the charity’s financial objectives are met. He’s a Chartered Accountant having qualified at EY in London.
Richard brings a wealth of commercial financial management experience gained in regulated financial services at Mitchell Farrar Group and Provident Financial plc as well as previously at Enterprise Oil plc.
Richard leads the charity's External Affairs department, which covers our policy, campaigning, marketing, communications and digital functions.
Richard has worked across the charity sector in a number of roles, notably leading the communications and campaigns teams at the national disability charity, Scope, and working on campaigns and public affairs at the LGBT charity Stonewall.
Sian started her career in Human Resources at Morrison’s Supermarkets in 1990. Her experience spans a wide range of industries including roles at Ciba Specialty Chemicals, Redcats UK, Callcredit Information Group where she was Group HR Director from 2008 to 2011.
From 2011 until 2013, Sian ran an HR business providing consultancy services to the professional services and logistics sectors. Sian joins us from Severfield Plc where she was Group HR Director.
She is a fellow of the Chartered Institute of Personnel and Development.
Lorna is the charity’s first Chief Information Officer and looks after our Technology teams and architecture.
Lorna’s background is varied, and she has delivered IT services and technology changes in a number of very different organisations, from large international businesses like Siemens, through to fascinating government organisations like The British Library, and many others.