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Consisting of industry experts in fields including finance, people services, and business development, our executive team bring a wealth of experience and knowledge to the charity.
Chief Operating Officer
Director of Charity Development
Director of Risk and Compliance
Director of Finance
Director of External Affairs
Interim People Services Director
Phil has over 25 years’ varied experience as Chairman, CEO, CFO, NED and Treasurer in government owned organisations, blue-chip companies and charities in the UK, Ireland, Russia, France and the Far East. Phil is a Chartered Accountant, qualified treasurer and Chartered Marketer.
Prior to joining StepChange Phil was CEO of Working Links and prior to this CFO, Sodexo UK & Ireland and CEO, Sodexo Justice Services.
Over the last 10 years he has specialised in environments where social good is the primary objective but in an environment requiring very high levels of commercial efficiency.
Phil has been chosen as one of the Faces of a Vibrant Economy. This programme recognises business leaders for their commitment to developing an economy that enables people, organisations and communities to flourish. Visit Phil's profile at the Faces of a Vibrant Economy website.
Director of operations, Fiona is responsible for the management, development and direction of all operational areas. Fiona has worked in senior roles within the Charity for over 10 years and has held her current post since April 2006. Earlier in her career, Fiona held senior positions at The Burton Group plc and GE Capital - Global Consumer Finance.
Vikki is the Director of Charity Development. She's responsible for business development and the management of strategic relationships including funders and creditors. Vikki has worked at the charity for over 13 years in a number of senior leadership positions including Head of Debt Advice and Head of Strategic Partnerships.
Earlier in her career Vikki held leadership positions within outsourced providers and financial services organisations.
Richard is responsible for the delivery and development of the Charity’s risk and compliance framework and in maintaining its authorised status with the Financial Conduct Authority. Richard is also a Chartered Certified Accountant having qualified with Deloitte in Leeds.
Richard brings a wealth of financial services experience gained across a variety of industry sectors and business, including Aviva, Cattles and more recently Ryan Direct Group.
Richard provides strategic and financial leadership to ensure that the charity’s financial objectives are met. He’s a Chartered Accountant having qualified at EY in London.
Richard brings a wealth of commercial financial management experience gained in regulated financial services at Mitchell Farrar Group and Provident Financial plc as well as previously at Enterprise Oil plc.
Richard leads the charity's External Affairs department, which covers our policy, campaigning, marketing, communications and digital functions.
Richard has worked across the charity sector in a number of roles, notably leading the communications and campaigns teams at the national disability charity, Scope, and working on campaigns and public affairs at the LGBT charity Stonewall.
Louise is responsible for our People Services Department, which includes recruitment, talent and development, learning, performance management, engagement and colleague relations.
She has experience working across a wide range of sectors including retail, gaming and financial services.
“I wish to thank your staff for all the great help they gave me when I was in so much debt.They were a pillar of support to me.” (Leslie, Essex)
Foundation for Credit Counselling Wade House, Merrion Centre, Leeds, LS2 8NG trading as StepChange Debt Charity and StepChange Debt Charity Scotland. A registered charity no.1016630 and SC046263. It is a limited company registered in England and Wales (company no:2757055). Authorised and regulated by the Financial Conduct Authority.
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*This is the average rating of our service based on the StepChange reviews on Feefo by DMP and DRO clients three months into their solution.
© StepChange Debt Charity 2019