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Meet our executive team

Consisting of industry experts in fields including finance, people services, and business development, our executive team bring a wealth of experience and knowledge to the charity.

Phil Andrew
Phil Andrew

Chief Executive

 

Fiona Megaw
Fiona Megaw

Chief Operating Officer

 

Richard Shannon
Richard Shannon

Commercial Director

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Richard McKenzie

Director of Risk and Compliance

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Richard Britten

Director of Finance

Richard Lane
Richard Lane

Director of External Affairs

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Phil Andrew

Phil Andrew

Chief Executive

Phil has over 25 years’ varied experience as Chairman, CEO, CFO, NED and Treasurer in government owned organisations, blue-chip companies and charities in the UK, Ireland, Russia, France and the Far East. Phil is a Chartered Accountant, qualified treasurer and Chartered Marketer.

Prior to joining StepChange Phil was CEO of Working Links and prior to this CFO, Sodexo UK & Ireland and CEO, Sodexo Justice Services.

Over the last 10 years he has specialised in environments where social good is the primary objective but in an environment requiring very high levels of commercial efficiency.

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Fiona Megaw

Chief Operating Officer

Fiona has responsibility for the management, direction and development of all operational areas. Fiona has worked in senior roles within the Charity for over 10 years and has held her current post since April 2006. Earlier in her career, Fiona held senior positions at The Burton Group plc and GE Capital - Global Consumer Finance.

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Richard Shannon

Commercial Director

Richard is the new Commercial Director, moving from his previous position as the Director of Finance. As the Commercial Director, Richard is responsible for the delivery of the charity’s transformation programme, IT, business development and managing the relationships with our creditors and funders. He retains the responsibility for the safeguarding of client assets.

Richard is a Chartered Accountant with more than 25 years’ experience in both blue chip companies and entrepreneurial, privately owned companies. Prior to joining StepChange as the Director of Finance in March 2016, Richard held a number of senior finance roles at Towergate Insurance, at O2 and EY.

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Richard McKenzie

Director of Risk and Compliance

Richard is responsible for the delivery and development of the Charity’s risk and compliance framework and in maintaining its authorised status with the Financial Conduct Authority. Richard is also a Chartered Certified Accountant having qualified with Deloitte in Leeds.

Richard brings a wealth of financial services experience gained across a variety of industry sectors and business, including Aviva, Cattles and more recently Ryan Direct Group.

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Richard Britten

Director of Finance

Richard provides strategic and financial leadership to ensure that the charity’s financial objectives are met. He’s a Chartered Accountant having qualified at EY in London.

Richard brings a wealth of commercial financial management experience gained in regulated financial services at Mitchell Farrar Group and Provident Financial plc as well as previously at Enterprise Oil plc.

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Richard Lane

Director of External Affairs

Richard leads the charity's External Affairs department, which covers our policy, campaigning, marketing, communications and digital functions.

Richard has worked across the charity sector in a number of roles, notably leading the communications and campaigns teams at the national disability charity, Scope, and working on campaigns and public affairs at the LGBT charity Stonewall.

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Helping you become debt free...

“I wish to thank your staff for all the great help they gave me when I was in so much debt.
They were a pillar of support to me.” (Leslie, Essex)

Foundation for Credit Counselling Wade House, Merrion Centre, Leeds, LS2 8NG trading as StepChange Debt Charity and StepChange Debt Charity Scotland. A registered charity no.1016630 and SC046263. It is a limited company registered in England and Wales (company no:2757055). Authorised and regulated by the Financial Conduct Authority.

We link to external websites where they contain relevant information for our visitors. We're not responsible for the content of these websites, or any infringement on your data rights under data protection regulations by any external website provider.

*This is the average rating of our service based on the StepChange reviews on Feefo by DMP and DRO clients three months into their solution.

© StepChange Debt Charity 2018