Our call costs vary depending on which number you're calling and your phone service provider. We don't want to add to your financial worries with costly call charges, so we do everything we can to keep costs down.
Visit our contact us page to find out how to get in touch with us. Here are any costs associated with your call to us.
| Calls to 0800 and 0808 numbers, including our main helpline number 0800 138 1111
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Free from all landlines and mobiles.
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| Calls to 0300 numbers from landlines
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Calls cost no more than those to geographic numbers (01 or 02) and will be free in most ‘inclusive minutes’ or ‘discount’ schemes.
The cost for calls made outside of inclusive minutes or discount schemes can vary, so please check with your landline provider.
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| Calls to 0300 numbers from mobile networks
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Calls cost no more than those to geographic numbers (01 or 02) and will be free in most ‘inclusive minutes’ or ‘discount’ schemes.
The cost for calls made outside of inclusive minutes or discount schemes can vary, so please check with your mobile provider.
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| Calls from outside the UK
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The cost of calling the UK from overseas can be high, so we'd recommend you check with your phone provider.
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