We aim to make our website as accessible as possible. However if you use a screen reader and require debt advice you may find it easier to phone us instead. Our phone number is 0 8 0 0 1 3 8 1 1 1 1. Freephone (including all mobiles).

Your agreement

Your DMP is an informal arrangement between you and your creditors which we help you to manage. You can end it at any time and there are no cancellation fees.

The success of your plan depends on the relationship between you, your creditors and us. The agreement you signed sets out what we’ll do while you’re on your plan and what you need to do in order to make your plan a success.

We’ve done this to give you more information about your responsibilities as well as our responsibility to keep your plan running smoothly and fairly.