We aim to make our website as accessible as possible. However if you use a screen reader and require debt advice you may find it easier to phone us instead. Our phone number is 0 8 0 0 1 3 8 1 1 1 1. Freephone (including all mobiles).
StepChange Debt Charity logo

Free advice on problem debt
based on what's best for you

0800 138 1111 Freephone (including all mobiles)

Debt counselling. Putting you in control of your finances.

Here at StepChange Debt Charity, we don’t just provide free, impartial debt advice and debt management solutions. We’re also very proud of the debt counselling we offer our clients on their journey to becoming debt free.

Expert training

Our debt advisors receive full debt counselling training. We ensure each of them has expert debt knowledge, but also that they possess the skills to provide reassurance and support to our clients at a difficult and stressful time.

You can rest assured that the free, impartial debt help you're given is always professional and of the highest standard.

Debt Helpline

Through our free debt helpline we help people in financial difficulty by giving free and impartial debt advice.

If you wish to telephone us, our debt helpline is open from 8am to 8pm, Monday to Friday and 8am to 4pm on Saturday, free from all landlines and mobiles. You can get in touch with us by calling 0800 138 1111. (Calls may be monitored and recorded for quality and training purposes.)

Online debt counselling

Our online debt help tool, StepChange Debt Remedy, offers a full debt advice session online. Using the same budget information a debt advisor would take over the phone, it will recommend a debt solution tailored to your situation in just 20 minutes.

StepChange Debt Remedy is free, confidential and available 24 hours-a-day.

Debt Remedy tool FREE personal debt advice in 20 mins

Complete our Debt Remedy tool to get FREE individual debt help now

  • Completely anonymous
  • Personal action plan

Get debt help now

Returning to Debt Remedy?

Why choose us?

With over 20 years’ experience, you can be confident that you’re getting the best possible advice.

  • Our advice is completely FREE. We put your interests first, so you can be sure our advice is based on what’s best for you.
  • Tailored advice.Whether you go to our online Debt Remedy tool or speak to one of our expert advisors, our advice will always be right for you.

Helping you become debt free...

“I wish to thank your staff for all the great help they gave me when I was in so much debt.
They were a pillar of support to me.” (Leslie, Essex)

Foundation for Credit Counselling Wade House, Merrion Centre, Leeds, LS2 8NG trading as StepChange Debt Charity and StepChange Debt Charity Scotland. A registered charity no.1016630 and SC046263. It is a limited company registered in England and Wales (company no:2757055). Authorised and regulated by the Financial Conduct Authority.

*This is the average rating of our service on Feefo by DMP and DRO clients three months into their solution.

© StepChange Debt Charity 2016