This latest report provides insight into the demographic and debt information of new clients who first received debt advice in March 2025. It also includes the latest insights on our website traffic trends.
Our key findings from March 2025:
- In March 2025, the emergency funding webpage was the most viewed debt information page with 23,263 views, which is 18% higher than Mach 2024 (19,638)
- Around one in six (16%) clients cited ‘unemployment or redundancy’ as their main reason for debt in March 2025, which is one percentage point higher than February 2025 (15%)
- The proportion of clients in gas arrears has increased between March 2024 and March 2025. Just under a quarter (23%) of clients responsible for paying gas were in arrears with this bill in March 2025, which is three percentage points higher than March 2024 (20%)
- Two in five (40%) clients seeking debt advice are men, which is two percentage points higher than February 2025 and March 2024 (both 38%)
- The proportion of single clients with no children stands at 42%, which is two percentage points higher than a year ago (March 2024 = 40%)
- Between February and March 2025, there has been a one percentage point increase in both the proportion of clients who are not working due to an illness or disability (15% vs. 16%) and the proportion of clients who are unemployed and looking for work (12% vs. 13%), respectively
Take a look at the full report to find out more
This is the latest report in our series detailing monthly client data.