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Monthly client data report: February 2024

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This latest report provides insight into the demographic and debt information of new clients who first received debt advice in February 2024. It also includes the latest insights on our website traffic trends

Our key findings from February 2024:

  • In February 2024, 16,486 clients were seeking debt advice which is 13% lower than the previous calendar month (19,025). This is in line with trends we see each year between January and February
  • The emergency funding webpage remains as the most viewed debt information page with 19,568 views in February 2024. The debt consolidation webpage is now second, with 11,956 views
  • Almost a fifth (18%) of clients responsible for paying a mortgage were in arrears with their payments in February 2024
  • Two in five (39%) clients seeking debt advice in February 2024 were men, which is three percentage points higher than February 2023 (36%)
  • In February 2024, 37% of clients were in receipt of Universal Credit, which is two percentage points lower January 2024, yet three percentage points higher than February 2023
  • One in three (34%) clients had a negative budget in February 2024, which is one percentage point higher than January 2024

Take a look at the full report to find out more

This is the latest report in our series detailing monthly client data