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Monthly client data report: September 2026

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Our key findings from September 2026:

This latest report provides insight into the demographic and debt information of new clients who first received debt advice in September 2026. It also includes the latest insights on our website traffic trends

  • In September 2026, 16,073 clients completed full debt advice which is 10% higher than August 2026 (14,576) and 20% higher than September 2025 (13,379)
  • Almost one in six (16%) clients cited ‘unemployment or redundancy’ as their main reason for debt in September 2026, up from one in seven (14%) clients in September 2025
  • Three in four (74%) clients had credit card debt, which is the most common debt type, and over a half (55%) had personal loans in September 2026
  • Two in five (39%) clients were in receipt of Universal Credit in September 2026, which is two percentage points higher than August 2026 (37%), yet one percentage point lower than September 2025 (40%)
  • Compared to a year ago, there has been a three percentage points rise in the proportion of clients in some form of employment, which stands at 63% in September 2026 (vs. 60% in September 2025)

Take a look at the full report to find out more.

This is the latest report in our series detailing monthly client data.


Previous client data reports

2026

Find more statistics in our client data report archive.