We aim to make our website as accessible as possible. However if you use a screen reader and require debt advice you may find it easier to phone us instead. Our phone number is 0 8 0 0 1 3 8 1 1 1 1. Freephone (including all mobiles).

Covid Payment Plan:
Support for those affected by Coronavirus

We’re currently working closely with the Financial Conduct Authority (FCA), the Money and Pensions Service, creditors and credit reference agencies to try to scope out a bespoke plan for recovery from Coronavirus-linked short term financial pressure.

We’ll update this page when we have further details.

Coronavirus: Media and policy information

In the meantime, take a look at our latest report, which reveals that a personal debt tsunami of £6 billion caused by the outbreak is already being stored up and, if left unchecked, is set to worsen.

Find out more

Or read our latest press release: We welcome £38m debt advice funding announcement

Our latest coronavirus advice

If you're worried about how coronavirus affects your finances, our free guides can help you get the support you need.

Worried about money?

If you're worried about money and feel you might have a debt problem, use our free online debt tool.

We'll give you personalised advice and find the right solution.

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