We aim to make our website as accessible as possible. However if you use a screen reader and require debt advice you may find it easier to phone us instead. Our phone number is 0 8 0 0 1 3 8 1 1 1 1. Freephone (including all mobiles).
mother, father and daughter walking in park

About us

We provide the UK’s most comprehensive debt advice service. We help people
with debt problems take back control of their finances and their lives.

In 2019 we helped 


people with their debts


We're seriously into debt. We're here to help people out of it.

We can help change your debt story

Every year, we help hundreds of thousands of people resolve their problems, repay their debts and rebuild their lives. We could do the same for you.

More clients' stories

Sarah's story

Sarah's debts affected her mental health but help from StepChange changed her life. Hear from Sarah and find out more about her story.

Hear from one of our expert debt advisors

"You're not on your own. Help is always at hand at StepChange, and we have many experienced debt advisors who can find you the right solution."

Kirsty's story

Have you been called out of the blue by someone claiming to be from StepChange?

It's likely a scam. We'd never call a client without arranging that with you first.

Find out more about how to make sure it's us
Advice Quality Standard logo

We hold the Advice Quality Standard
The Advice Quality Standard is the quality mark for organisations providing advice to the public on social welfare issues. We've shown that we're easily accessible, effectively managed, and employ staff with the skills and knowledge to meet the needs of our clients.