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Monthly client data report: October 2025

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This latest report provides insight into the demographic and debt information of new clients who first received debt advice in October 2025. It also includes the latest insights on our website traffic trends.

Our key findings from October 2025:

  • The number of clients completing full debt advice in October 2025 is 14,050, which is five percent higher than September 2025 (13,379)
  • In October 2025, almost one in five (18%) clients cited a ‘lack of control over finances’ as their main reason for debt and around one in six (16%) clients cited ‘unemployment or redundancy’ as their main reason for debt
  • Seven in ten (70%) clients had credit card debt in October 2025, which is two percentage points higher than October 2024 and September 2025 (both 68%)
  • Two in five (40%) clients are in receipt of Universal Credit in October 2025, which is unchanged month on month and year on year
  • In October 2025, around 44% of clients were in full-time employment, which is two percentage points higher than October 2024 (42%)

Take a look at the full report to find out more.

This is the latest report in our series detailing monthly client data.