One hour after your advice
Sit down, put the kettle on and have a cup of tea.
The hard bit is over and done with. You’ve put together your budget and we’ve helped you work out how much money you need to make sure all of your household bills are paid every month.
Before you start getting all the information you need for your DRO application take 15 minutes to relax and feel happy with the fact that things are only going to get better from here on in.
Your personal action plan will be with you in the next couple of days.
A couple of days after your advice
Right, time to get things moving.
So that we can complete your DRO application we need four things from you. To make sure we can complete your application as quickly as possible please send these four pieces of information to us in one go.
Your signed and dated DRO agreement. Use this form if you live in England and Wales. Contact us if you live in Northern Ireland.
- Your signed and dated DRO agreement.
- Proof of your income. This needs to be your pay slips for the last three months, your most recent benefits award letter, or a bank statement. The amount shown on your proof of income needs to match the amount that’s on your budget. If it doesn’t make sure you include a note to tell us why.
- An account or reference number for each one of your debts
- This completed DRO checklist if you live in England and Wales, or this completed DRO checklist if you live in Northern Ireland. Depending on where you live one of these will have been in your pack
You need to send us this information because a DRO is a formal process and we need to see this information before we can complete your application.
The week after your debt advice session
As long as you sent us all the information we need we’ll be busy completing your DRO application.
While we do this, if we told you to open a new basic bank account during your advice session, you should do this now. If you’re not sure how read our basic bank account advice.