We aim to make our website as accessible as possible. However if you use a screen reader and require debt advice you may find it easier to phone us instead. Our phone number is 0 8 0 0 1 3 8 1 1 1 1. Freephone (including all mobiles).

We comment on further support for consumer credit customers

The FCA has today announced the further support consumer creditcustomers affected by the Coronavirus crisis will receive. These changes are due to come into effect from Friday 3 July .

Commenting on the announcement, Peter Tutton, our Head of Policy said:

“This extension of support for people with credit cards and revolving credit is crucial, as millions of people are not yet in any way back to normal financially.

“Our research suggests that millions of people have had to borrow to make ends meet, with 1.7 million people turning to their credit card and 1.6 million to their overdraft. Overdrafts will need careful oversight as the support measures become more discretionary on the part of banks.

“While some people will be getting back to work and will be able to resume their normal commitments – which is in their best interests, if it’s possible – others are still a long way from being able to do this and will need careful and structured support for a longer period.”

Media enquiries

press@stepchange.org

Social media

Connect with us through social media and get all the latest news about our campaigns.