This latest report provides insight into the demographic and debt information of new clients who first received debt advice in November 2025. It also includes the latest insights on our website traffic trends.
Our key findings from November 2025:
- The number of clients completing full debt advice in November 2025 is 13,659. This is around three percent lower than October 2025 (14,050), but six percent higher than November 2024 (12,924)
- Almost one in five (18%) clients in November 2025 named ‘lack of control over finances’ as their main reason for debt, which is one percent higher than November 2024 (17%)
- In November 2025, seven in ten (69%) clients had credit card debt – a two-percentage points increase versus November 2024 (67%)
- 15% of clients had mortgage arrears in November 2025, which is four percentage points lower than in November 2024 (19%)
- Over one in four (27%) clients were renting from the Council or a Housing Association in November 2025, a three percentage points decrease compared to November 2024 (30%)
Take a look at the full report to find out more.
This is the latest report in our series detailing monthly client data.