We aim to make our website as accessible as possible. However if you use a screen reader and require debt advice you may find it easier to phone us instead. Our phone number is 0 8 0 0 1 3 8 1 1 1 1. Freephone (including all mobiles).

StepChange Debt Charity response to ICO announcement

8 August, 2013

In response to the Information Commissioner’s Office (ICO) announcement of a new Subject Access Code of Practice, StepChange Debt Charity’s head of policy Peter Tutton said:

“Today’s announcement is a welcome acknowledgement that companies need to be more open and forthcoming with the personal information held about individuals.

“It is concerning that over one in six of the complaints made to the ICO related to money lenders. We are concerned that financially vulnerable consumers are being targeted by unscrupulous firms who misuse personal data in order to sell products and services, such as payday loans, that often worsen people’s situation.”

Contact the the StepChange news team on:

Tel: 0207 391 4598

Mobile: 07507 880 478

Email: press@stepchange.org

Follow our press team on Twitter: @StepChange