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StepChange Debt Charity responds to DCMS nuisance calls consultation

27 October, 2014

Following the Department for Culture Media and Sport’s (DCMS) announcement that it would consult on lowering the threshold for enforcement for nuisance calls and texts, Francis McGee, external affairs director of StepChange Debt Charity, said:

“Making it easier for regulators to crack down on companies making nuisance calls and texts is welcome news for the 3.2 million Brits who have been left afraid to answer the phone as a result of these types of communications.”

“Nuisance calls and texts are more than just an everyday annoyance and have the ability to cause serious harm, especially to those in financial distress who are often bombarded with offers for high-cost credit. Ensuring that consumers get the protections they need will require a broad range of additional measures, including a ban on the unsolicited real-time promotion of high-cost credit and actions to give people better control of their personal data”.

StepChange Debt Charity news contacts

Contact the StepChange news team on:

Tel: 0207 391 4598

Mobile: 07985 404 153

Email: press@stepchange.org

Follow our press team on Twitter: @StepChange

Helping you become debt free...

“I wish to thank your staff for all the great help they gave me when I was in so much debt.
They were a pillar of support to me.” (Leslie, Essex)

Foundation for Credit Counselling Wade House, Merrion Centre, Leeds, LS2 8NG trading as StepChange Debt Charity and StepChange Debt Charity Scotland. A registered charity no.1016630 and SC046263. It is a limited company registered in England and Wales (company no:2757055). Authorised and regulated by the Financial Conduct Authority.

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