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StepChange Debt Charity response to Money Advice Service report

27 November, 2013

In response to today’s Money Advice Service (MAS) report examining debt in the UK, Frances Walker, head of media and public affairs at StepChange Debt Charity, said:

“Today’s report offers an alarming insight into the scale problem debt in the UK, and highlights the serious harm that financial difficulties can cause.

“We know that the squeeze on household budgets is pushing many families to the brink – people seeking help from StepChange Debt Charity are increasingly struggling to meet the basic cost of living. We now need to ensure that more financially vulnerable people get the advice and support they need, as laid out in the key recommendations by MAS.”  Namely:

  • Getting people to the type of advice they need, whether that be over email, phone or face-to-face;
  • Making sure services are accessible and appealing to everyone with debt problems;
  • Promoting the benefits of receiving free debt advice – how it can help people in practical terms;
  • Reducing the return rate into the advice process through greater empowerment of clients. 

Contact the StepChange news team on:

Tel: 0207 391 4598

Mobile: 07985 404 153

Email: press@stepchange.org

Follow our press team on Twitter: @StepChange

Helping you become debt free...

“I wish to thank your staff for all the great help they gave me when I was in so much debt.
They were a pillar of support to me.” (Leslie, Essex)

Foundation for Credit Counselling Wade House, Merrion Centre, Leeds, LS2 8NG trading as StepChange Debt Charity and StepChange Debt Charity Scotland. A registered charity no.1016630 and SC046263. It is a limited company registered in England and Wales (company no:2757055). Authorised and regulated by the Financial Conduct Authority.

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