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StepChange Debt Charity responds to Citizens Advice report

24 September, 2015

In response to the release of ‘Unsecured and Insecured?’, the new report from Citizens Advice, which talks of soaring debt among young people, Peter Tutton, Head of Policy at StepChange Debt Charity, said:

“We welcome the report from Citizen’s Advice and it reflects our own serious concerns about the growing number of young people falling into debt. Over 40,000 under 25s came to us for help last year, our fastest growing age group and four times the amount that contacted us five years ago.

Many young people are struggling financially due to unemployment, low incomes and insecure work like temporary or zero hour contracts and they often turn to credit to cope.

“We repeat our call on the government to introduce a new “extended breathing space” scheme, in which statutory protections are extended to people with temporary financial difficulties. Guaranteed freezes on interest and charges and a halt on enforcement action would help people to get back on their feet without falling further into debt.”

Notes to editors:

  1. StepChange Debt Charity’s vision is a society free of problem debt. Our ethos is founded on helping people to repay their debts where they are able to do so. Where they cannot, we provide advice including where appropriate supporting them through insolvency processes. We help them recover from a financial crisis and avoid such problems in the future. The number of people helped by StepChange Debt Charity has increased by 80 per cent over the last three years. 
  2. StepChange Debt Charity is majority funded by voluntary donations from lenders who support the work of the charity.  All of the money repaid by StepChange Debt Charity clients on Debt Management Plans is used to repay their debt. This allows StepChange Debt Charity to retain its independence and ensure that its advice is always in the best interest of the client.
  3. The StepChange Debt Charity free phone helpline 0800 138 1111 is open 8am to 8pm, Monday to Friday and 8am to 4pm Saturday.
  4. Online help is available any time from StepChange Debt Charity Debt Remedy at www.stepchange.org
  5. Follow us on Twitter: @StepChange and @Moneyaware

StepChange Debt Charity news contact

Contact the StepChange news team on:

Tel: 0207 391 4598

Mobile: 07985 404 153

Email: press@stepchange.org

Follow our press team on Twitter: @StepChange

Helping you become debt free...

“I wish to thank your staff for all the great help they gave me when I was in so much debt.
They were a pillar of support to me.” (Leslie, Essex)

Foundation for Credit Counselling Wade House, Merrion Centre, Leeds, LS2 8NG trading as StepChange Debt Charity and StepChange Debt Charity Scotland. A registered charity no.1016630 and SC046263. It is a limited company registered in England and Wales (company no:2757055). Authorised and regulated by the Financial Conduct Authority.

*This is the average rating of our service on Feefo by DMP and DRO clients three months into their solution.

© StepChange Debt Charity 2016