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APPG nuisance calls report shows “pressing need for action”

30 October, 2013

In response to today’s All-Party Parliamentary Group (APPG) on Nuisance Calls report, StepChange Debt Charity head of policy Peter Tutton said:

“We welcome the APPG’s report, it is yet further evidence of the pressing need for action to protect consumers from nuisance calls and texts. These types of calls and texts are much more than just an everyday annoyance, for vulnerable consumers they can lead to substantial harm – our research shows that 3.2 million British adults say they have been left afraid to answer the phone as a result of unsolicited marketing calls and texts.

“What is needed is a comprehensive package of measures that strengthens the power of regulators, gives consumers control back over their personal data, protects financially vulnerable consumers, and strengthens existing consumer protections.”

StepChange Debt Charity news contacts

Contact the StepChange news team on:

Tel: 0207 391 4598

Mobile: 07985 404 153

Email: press@stepchange.org

Follow our press team on Twitter: @StepChange

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Foundation for Credit Counselling Wade House, Merrion Centre, Leeds, LS2 8NG trading as StepChange Debt Charity and StepChange Debt Charity Scotland. A registered charity no.1016630 and SC046263. It is a limited company registered in England and Wales (company no:2757055). Authorised and regulated by the Financial Conduct Authority.

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